Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.35

4.4 Rating 5,784 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,784 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email
Queries Resolved In	2 - 3 Hours

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very happy with my items purchased, very good quality items at a very reasonable price:) Christmas presents for my mum”

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Posted 10 years ago

“First time I have used this website. Jewellry very nice and arrived well packaged and prompt.”

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Posted 10 years ago

“Absolutely love the earrings. Would order from here again and would definately recommend.”

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Posted 10 years ago

“Lost original one, bought another to replace it, as I loved it so much. Great value.”

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Posted 10 years ago

“A very good on- line shopping experience ,very quick delivery and a lovely product ,coming up to expectations. Thanks.”

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Posted 10 years ago

“I received my necklace only to discover there was a stone missing. I contacted Customer service by Email but got no reply. This is the first problem I have had and have made many purchases so was disappointed.”

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Posted 10 years ago

“Easy to order, prompt despatch. No hassle. Good quality necklace. Would certainly order from this company again.”

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Posted 10 years ago

“I thought I had ordered my item but hadn't and got an email which was very helpful. I then purchased the item easily and it was delivered in time for my friends birthday which was within the time stated. I would shop here again.”

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Posted 10 years ago

“I ordered some silver butterflies for my earrings and they arrived within 24 hours. Delighted with them and the service.”

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Posted 10 years ago

“Beautiful costume jewellery brooch. Excellent quality and brilliant value for money. Really love it to brighten a dark jacket”

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Posted 10 years ago

“Purchased the two coloured swirl pendant, really gorgeous. so much so, i ordered the ring and the swirl Earrings to match. I am very happy with the pendant i received, although i must say, i thought it would have been boxed, it was just in a little plastic bag. then again, maybe i have to purchase a box, was'nt sure, all in all i still give it 10/10, packaging & delivery was great. Love your website. : )”

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Posted 10 years ago

“love the earrings delivery good and very good price”

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Posted 10 years ago

“Excellent Service! My Daughter loves her Tiara and can not wait to wear it on her wedding day! Thank You Mrs T Graver”

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Posted 10 years ago

“The delivery of the order was prompt, unfortunately, the code of another piece of jewellery was advertised under the image of what I ordered. I have called to discuss this problem with a member of friendly staff that guaranteed they would be in touch the following day. However, customer service did not get back to me when they said they would so I will have to follow up the case. This was my first time ordering; I am disappointed and will not be ordereding from Jon Richard again.”

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Posted 10 years ago

“The necklace & bracelet I bought was good value for money and very pretty, exactly what I wanted to go with a special outfit.”

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Posted 10 years ago

“very nice got it for a present for a friend for xmas really think she will like it.”

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Posted 10 years ago

“Unfortunately the ring was misshapen, as if it had been caught in something. The earrings were far bigger than Id hoped and too long for me to wear.”

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Posted 10 years ago

“Earrings had a flaw in them not worth the bother of sending back.Ring was ok but quite flimsy”

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Posted 10 years ago

“I would like to point out that I would normally give 5 stars but on this occasion I am only giving 3 stars as for the first time I did not receive the item I ordered. The item order was as follows: Simply Silver Sterling silver twisted heart necklace and earring set However I received a teardrop necklace and earring set instead with no explanation why. Fortunately I did like the teardrop set and decided to keep it as I felt it was good value for money. Just disappointed I didn't receive what I ordered. I have gone online to re-order the twisted heart set but unfortunately it does not appear on there.”