Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.35

4.4 Rating 5,784 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,784 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email
Queries Resolved In	2 - 3 Hours

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Magnetic clasp doesn't work!”

Helpful Report

Posted 10 years ago

“I ordered 3 items and received the package quickly. Upon opening the package there was one item missing. I rang the number provided and the young lady on the end of the phone told me " We have run out of stock" so I asked her is it normal to short ship and ignore the matter or was there a refund she asked me to holds on as this was a big warehouse then told me the product was in stock and would be sent. There was no offer of apology and had I not rung probably no offer of replacement goods. Hopefully my package will arrive this week.”

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Posted 10 years ago

“Ordered 2 hair combs for bridesmaids, both were delivered quickly. However one was broken and missing stones so rang to speak to an adviser who helpfully agreed to send a replacement. I would rate this very good - if the replacement turns up as speedily as the originals”

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Posted 10 years ago

“Very happy with my purchase - easy to order with no problems and it arrived within the time specified well packaged.”

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Posted 10 years ago

“THE PRODUCT WAS GREAT LOVE IT ... AND WAS WELL WRAP ... EVERYTHING WAS GREAT YOU KEPT ME INFORMED ... WHICH IS WHAT I LIKE .... I LOVE THE BUTTERFLY HAIR SLIDES .. BEAUTIFUL THANK YOU ..X”

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Posted 10 years ago

“Ordered a ring online - very impressed. The ring is beautiful and such good value for money.”

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Posted 10 years ago

“Prompt despatch.”

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Posted 10 years ago

“Bought Mood earrings and broach. The broach is lovely but please note, check the size of the earrings before purchase. I did check with a tape measure but I should have compared those measurements to a pair of earrings that I already have. I didn't and no way could I ever wear these earrings, they are way too big. I think I will try and use them as a scarf clip instead.”

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Posted 10 years ago

“the items i ordered only one was correct.the invoice was correct for the item i ordered but wrong item sent.”

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Posted 10 years ago

“Very pleased with my purchase . Delivery very quick and my items of good quality . Looking forward to wearing them at my New Year party .”

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Posted 10 years ago

“I was very pleased with the earings I purchased but found them difficulkt to put in with been in pieces.”

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Posted 10 years ago

“My item arrived quickly and came with instructions on how to maintain my ring. The design was as per spec & it fitted beautifully.”

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Posted 10 years ago

“I tried the ring on originally in Debenhams and was gutted when the size I needed was out of stock. I ordered it off line and it arrived within 4 days, great service. For the money, the quality is excellent and it sparkles!! Will definitely be ordering a few more!”

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Posted 10 years ago

“Lovely delicate bracelet but would of looked better in gift box”

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Posted 10 years ago

“Received the wrong item and coming up to Christmas it's not the best time to happen! I tried to contact Jon Richards 3 times and left voicemails to try and get the correct item sent to me and a refund however I've had no contact back at all. Shocking service. Very very disappointed won't be shopping here again”

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Posted 10 years ago

“Brilliant, easy to follow web pages. Speedy delivery. Value for money. Thanks”

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Posted 10 years ago

“Excellent service. Easy to order. Speedy delivery. Beautiful item. Look forward to purchasing again soon.”

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Posted 10 years ago

“Fast delivery. Good discounts.”

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Posted 10 years ago

“Quick enough service.but the necklace should of turned up in a box rather than just an envelope with bubble wrap in.I would of received a box if I bought your product from a shop.”

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Posted 10 years ago

“Item not received yet . Is there a problem?”

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Posted 10 years ago

Jon Richard is rated 4.4 based on 5,784 reviews