Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,775 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,775 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice goods”

Helpful Report

Posted 7 years ago

“Dear Jon Richard! You have one VERY SATISFIED customer! The delivery did not go without hick-ups, though: Hermes failed to deliver the earrings to Blair House in Scotland! I had even paid for an express delivery. But the your colleague Tracy at customer service took an executive decision after hearing that I DID need the earrings for a birthday bash in Scotland (we were flown in from Sweden by the birthday child) and sent a new set via Royal Mail Express,. These earrings I received the next day! This incident gives you yet another reason to drop Hermes as your shipping partner and find a new company who can deliver faultlessly inside the UK! All the best! Anu, the proud owner of 2 (two!) sets of Jon Richard's earrings”

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Posted 7 years ago

“Very pleased with my curtains great value and look good on my windows especially with the lining would definitely by from you again”

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Posted 7 years ago

“Beautiful jewellery at reasonable prices .”

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Posted 7 years ago

“Excellent service fast delivery thank you”

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Posted 7 years ago

“Wwwwwwwwww”

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Posted 7 years ago

“Love the bracelets. I did expect a nice box or tissue paper wrappings instead of plastic bags. But over all happy”

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Posted 7 years ago

“Lovely hair accessory. Very pleased!”

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Posted 7 years ago

“Just want to say Thankyou to the concession manager Gabriella at lakeside, 48 hours until my wedding and my jewellery from another company was broken and she took time out and helped me find the perfect set!!’ I was so stressed and rushed off my feet and she made me feel so much better and relaxed! She was serving on her own but still made sure everyone else was ok!”

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Posted 7 years ago

“Very nice earrings, but the butterfly is far too small & flimsy. Good job I have others I can use.”

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Posted 7 years ago

“Everything I've purchased has been of super quality and at great prices . When an order didn't arrive they promptly sent another one which arrived the next day . Can't go wrong with this company !!”

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Posted 7 years ago

“Great quality and beautiful designs”

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Posted 7 years ago

“It’s absolutely stunning.my daughter loved”

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Posted 7 years ago

“Very impressed with my order. Bought earrings and bracelets for bride, mother of the bride and bridesmaids. Very reasonable pricing and they look very expensive. I'll definitely be shopping on this site again 😊”

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Posted 7 years ago

“Really lovely necklaces. Great quality and really comfortable to wear. Very realistic to photo on line as well so definitely not disappointed on arrival. As one chain was reasonable expensive (not for quality) just as a purchase would have been nice to receive a small bag to protect when travelling for business or holidays. But otherwise extremely satified”

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Posted 7 years ago

“Lovely sets for my bridesmaids at a really affordable price thank you so much beautifully presented in a gift box”

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Posted 7 years ago

“Very pretty bigger than I was expecting though”

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Posted 7 years ago

“Good value, pretty jewellery set. I can’t wait to wear it on my wedding day. Katherine”

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Posted 7 years ago

“Originally incorrect item delivered but customer service were brilliant and sorted straight away and received the correct item within two days. Product is as described and my Bridesmaids love them”

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Posted 7 years ago

“Arrived on time and in perfect condition.”

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Posted 7 years ago

Jon Richard is rated 4.4 based on 5,775 reviews