Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,621 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,621 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This bow necklace is lovely but unfortunately is far too small in comparison with the picture. Will keep for a gift for my young niece.”

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Posted 8 years ago

Hi. Thank you for your feedback. On our website we have sizing information under 'Product Details.' I hope this helps for any further purchases.

Posted 8 years ago

“Lovely set for a wedding”

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Posted 8 years ago

“I found some earrings for my wedding so I started looking at more jewellery & have ended buying my bridesmaids earrings & part of their gifts. Lots of lovely jewellery at reasonable prices so I'll definitely be buying lots more! 8”

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Posted 8 years ago

“Good product, bad delivery”

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Posted 8 years ago

“Some lovely jewellery - just what I've been looking for for a while!”

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Posted 8 years ago

“The item is lovely but not very happy with packaging could have easily been damaged. Better packaging required please.”

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Posted 8 years ago

“Very pleased with item, quick delivery good service”

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Posted 8 years ago

“I absolutely love the earrings I purchased and the arrival time and packaging was perfect but unfortunately the earrings are too heavy for my ears and I had to take them out after 5minutes. The design is beautiful but perhaps less heavy material is needed in some of your products.”

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Posted 8 years ago

“Service and salesperson were great.postal service were rubbish.I ordered the goods on the Friday afternoon,didn’t get them till the following thursday”

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Posted 8 years ago

“Very good quality items which look very pretty.”

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Posted 8 years ago

“Purchased items were as described. Lovely packaging and speedy delivery!”

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Posted 8 years ago

“Absolutely beautiful earrings, 100% what I was looking for - far more delicate than they looked in the photo. My only comment would be if you could include the length of dangly earrings in the description? But I 100% recommend these, and all other items we have purchased from your site - will be back!”

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Posted 8 years ago

“Beautiful present for my bridesmaids”

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Posted 8 years ago

“Love the products, the price, the quick delivery. Perfect”

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Posted 8 years ago

“I have already sent an email to your customer services department. Either I have the wrong address or my email was disregarded. I had bought the earrings, necklace and bangle in this set and they all came in cellophane bags. These were a gift for my daughter's wedding. There are items, which you sell at far cheaper prices in boxes and the fact this set was not sent in a display box was so disappointing.”

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Posted 8 years ago

Hi. Thank you for your valuable feedback. Unfortunately we have not had any emails regarding this order however I will be passing your comments onto our Marketing team. Should you wish to contact customer services please email: info@jonrichard.com or you can use the submission form on our website www.Jonrichard.com

Posted 8 years ago

“Flakey clasp on pearl and crystal heart polished silver bracelet. Shame as I love the design but bangle clasp keeps opening and falling off . Have lost two of same design where they’ve fallen off - tried buying this third one but same thing happens.”

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Posted 8 years ago

Hi! We are very sorry to hear about the clasp on your bracelet. I will be passing your feedback onto the relevant departments. Please contact our customer service department on 0161 946 4371 and we can assist in getting this resolved for you.

Posted 8 years ago

“Bought for my grandaughter and a lovely product at an extremely reasonable price”

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Posted 8 years ago

“Lovely brooch, presented in gift box, very efficient service and very quick delivery. Will be very happy to use Jon Richard in future.. Thankyou”

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Posted 8 years ago

“Quality costume jewellery at affordable prices !”

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Posted 8 years ago

“So happy with my purchase for my 5 bridesmaids! x”

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Posted 8 years ago

Jon Richard is rated 4.4 based on 5,621 reviews