Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 5,094 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,094 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved my jewellery set for my daughter. She will look amazing this will set her bridal look to perfection”

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Posted 10 months ago

“Not happy with the service provided the wrong earrings were sent I repeatedly emailed customer service I had no reply I will never order from them again.”

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Posted 10 months ago

“Stunning Jewellery, at great prices. Quality is good as is quick delivery. Will definitely order again.”

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Posted 10 months ago

“Lovely set looks more expensive than this the only issue is the clasp on the necklace it’s very very hard to do up as the little catch to open the end fixing is very very small not easy to do up at all”

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Posted 10 months ago

“I have never thought I could find a team that could help me recover my stolen asset in crypto. All mediums I have used before now have not been productive, which has cost me a good amount of money too to achieve nothing! I was caught up in a phishing scam process, this has left me burnt financially for years. I had been struggling to get by this phase of my life until I saw an Ad on Facebook about the Hackspeditous team, all I remember from that moment I did was to put the contact email down on my notepad. Each day I wake to see this email for almost 2weeks to be mentally prepared to send the first email to this team since my previous effort at this has cost me a lot with no result. I got my feedback a few hours later, this was the beginning of the result I have always longed for! I was asked a few questions and some details regarding the account and my stolen asset, adequate replies to that were given by me to the team and in like a week I was able to recover what I thought was lost in my crypto asset. Nothing has made me feel this good lately but this, all thanks to the expeditious service from my hero, the Hackspeditously team! Usually, I don’t do this, but I am VERY sure there is someone out there who might be looking out for some help in this form, my little help is to let you know that your problems might be solved if you contact this team today. You are one step away from getting your desired result! You can contact them through email; (hackspeditously @ gmail .com) or Whatsapp: +1 5 6 7 2 4 6 3 1 1 7.”

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Posted 10 months ago

“Bought a necklace/ earrings set for a gift. It's so pretty l have kept it for myself! Amazing value too. Really pleased”

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Posted 10 months ago

“I really love the jewellery. The reason I rate it 2 because I order 3 pieces to gift to someone and only one came into the original box”

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Posted 10 months ago

Hi there, We are so sorry to hear this, please reach out to customerservice@jonrichard.com if you are missing items from your delivery. Kind regards, Jon Richard

Posted 10 months ago

“The Items I reserved are great thank u.”

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Posted 10 months ago

“Excellent my manager loved her jewellery. I always shop with you but just of late couldn't find clip on earrings in matching jewellery sets maybe this is something you could incorporate this for jewellery sets in the future. Will definitely keep shopping with you in the future.”

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Posted 10 months ago

“Good service and delivery. Finding nice clip on earrings can be hard to find but I have purchased quite a few from JonRichard. The recent pair of clip on earrings are delicate,not too big and compliment a real diamond pendant I wear and diamond rings. Highly recommend this retailer.”

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Posted 10 months ago

“Really pretty bow, just like the pictures on the website and a lovely soft fabric so it moves with your hair. I did my own hair for my wedding and the bow was very easy to install into my hair - used it twice already. I would buy other colours.”

Jon Richard 5 star review on 12th June 2024

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Posted 10 months ago

“Got a necklace and earring set. First set was faulty but they sorted it out within 24 hours of contacting them. The set is beautiful and perfect for the mother of the bride. Thank you”

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Posted 10 months ago

“Lovely bracelet”

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Posted 10 months ago

“Stones missing and were packed missing (as not in packaging). No confidence in quality. I’ve returned.”

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Posted 10 months ago

“The jewelery I bought was beautiful. Great service and delivery. I would highly recommend buying from JonRichard”

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Posted 10 months ago

“Website simple to use and delivery was as advised and even arrived on the lower estimate due to paying for express delivery. It was quicker and in some cases cheaper than using other retail outlets that stock Jon Richard products.”

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Posted 11 months ago

“Lovely earring and necklace set. Shame about the customer service weeks waiting for item to arrive and no response about where it is until the day it arrived. I wouldn’t take the risk of ordering from this site again.”

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Posted 11 months ago

“Lovely jewellery excellent delivery would definitely order again”

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Posted 11 months ago

“I love your box sets of necklace and ear rings and bracelets. Also necklaces on there own and braclets. They make me feel good about myself when I where them out.”

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Posted 11 months ago

“On arrival I was really happy with what I recieved I ordered a pair of earrings for myself and a earring and necklace set for a friend's birthday. I've been wearing the earrings for a week leaving them in as they are sterling silver. However I took them out yesterday and they are rusty which is really sad and only noticed this taking them out so if I have left them in this could of been a infection waiting to happen. So I'm now wondering if they are Sterling silver as I've never ever had issues like that before . Bit disappointed :( I'm now also concerned about the one I gifted to a friend”

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Posted 11 months ago

Jon Richard is rated 4.4 based on 5,094 reviews