Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.38

4.4 Rating 5,291 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,291 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not used as they are a present, but they look lovely.”

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Posted 10 months ago

“I'm very satisfied with the necklace I bought.”

Jon Richard 5 star review on 23rd October 2024

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Posted 10 months ago

“The item said it was made in China and the quality was not great so a £64 item in the sale was sent back . Disappointed that the item wasn't made in this country 😕”

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Posted 10 months ago

“Most products are excellent quality and good value for money. Some of them though do not appear to be close to the description and lack quality which is very sad. Jon Richard products are usually synonymous with good quality products therefore the brand should ensure quality doesn't fall behind the expectations”

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Posted 10 months ago

“I have bought quite a few sets from John Richard the quality is beautiful. I get a lot of comments how lovely it looks. The prices of them is excellent compared with other makes.”

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Posted 10 months ago

“Nice earrings but I was disappointed that I couldn’t add on a gift box. They arrived on something that hangs in a shop, not great for nice silver jewellery either for yourself or a gift.”

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Posted 10 months ago

“Beautiful cross and earring set , my daughter loves it”

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Posted 10 months ago

“Very nice and just the thing for the festive season”

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Posted 10 months ago

“I ordered a necklace and earring set and it is beautiful I’m sure my granddaughter will love it for Christmas the delivery was very quick I will definitely use them again linda”

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Posted 10 months ago

“Fantastic service and good quality”

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Posted 10 months ago

“Very pleased with item .”

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Posted 10 months ago

“Thank you so much really thrilled with my clip pearl earrings as I have such a problem getting lovely clip earrings, always used to go into Debenhams and look at the Jon Richard earrings nearly always buying some, so was sorry when Debenhams went. But now I can buy online direct.”

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Posted 10 months ago

“Very pleased with my purchases. They were delivered very fast and are really lovely. The shell pendant was a little smaller than I expected but the flower one was exactly like the picture. The pearl detail is very attractive. They are both gifts and I am sure they will be much appreciated.”

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Posted 10 months ago

“Beautiful jewellery. My silver pave leaf bracelet was perfect for a wedding I was attending. The delivery was quick and the jewellery packaged well you can also add a box if it’s for a gift. I had to return an item and it was easy to send back and the refund was dealt with very quickly. Definitely use this company again.”

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Posted 10 months ago

“Fantastic customer service team, lovely brooch I ordered was delivered quickly. Thank you so much!”

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Posted 10 months ago

“Didn’t receive any items”

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Posted 10 months ago

“Prompt delivery, well packed and lovely earrings. Very happy.”

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Posted 10 months ago

“I've had several items from Jon Richard and always am totally satisfied”

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Posted 10 months ago

“Good quality jewellery at reasonable prices. Website was easy to use.”

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Posted 10 months ago

“Love my huggie coin earrings. Classy and durable for a good price.”

Jon Richard 5 star review on 14th October 2024

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Posted 10 months ago

Jon Richard is rated 4.4 based on 5,291 reviews