Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,501 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,501 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

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“Good selection”

Helpful Report

Posted 11 months ago

“I am very pleased with these earrings. They are just as advertised. They are good quality and well finished. They arrived only a few days after ordering and were well packaged.”

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Posted 11 months ago

“I really like Jon richard jewellery, I have a fair collection of their jewellery. Love it 😊”

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Posted 11 months ago

“nice but small not indicaed by your photo”

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Posted 11 months ago

“Beautiful,very pleased with blue necklace and earring set lovely gift nicely presented good quality.”

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Posted 11 months ago

“Super fast delivery and my necklace was beautiful and affordable. Thanks!”

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Posted 11 months ago

“The product I got was disappointing Very smaller than the picture and and not standard quality , not worth price”

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Posted 11 months ago

“Jon Richard pieces are always stunning. Pictures doesn't do the any justice. Thank you”

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Posted 11 months ago

“Very pleased with the earrings I ordered. Service was incredibly quick as I ordered just prior to Christmas and didn't expect to receive them until after the festivities. However, I was pleasantly surprised to receive them within days and before Christmas! Excellent service and kept informed with reference to delivery.”

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Posted 11 months ago

“I bought a set in the sale for an upcoming cruise fast delivery packaged well perfect dress jewellery set”

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Posted 11 months ago

“Very quick delivery. Bracelet exactly as it looked in picture. Very pleased”

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Posted 11 months ago

“Lovely product but was disappointed that I did not have return option once I had opened the packaging.”

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Posted 11 months ago

“My first time ordering and I couldn't be more pleased. Everything I received was lovely Great value for money From order to delivery it was excellent”

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Posted 11 months ago

“The jewellery I purchased as a present was beautifully presented in boxes and looked really good quality. Very much appreciated quality as a gift and presentation.”

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Posted 11 months ago

“Just love Jon Richard's Jewellry, the earrings I purchased are beautiful and I know because I have some that are over 10 years old that they will last me a very long time and will not corrode or the shine will not diminish .”

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Posted 11 months ago

“The jewellery was of good quality and delivered promptly. The lady I bought it for was very happy with it's sparkle and design.”

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Posted 11 months ago

“Service - excellent, kept informed, delivery arrived on time. Stars lost as 1. A pre-purchase query I sent about the item was not responded to; 2. Low quality product; 3. The necklace length gave short aswell as longer with extender chain. The item arrived with no extender chain so the necklace is no use to me unless I purchase an extender chain from a different supplier. I would only recommend as children's jewellery. I would not recommend for adults.”

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Posted 11 months ago

“Lovely bracelet and necklace, arrived in good time.”

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Posted 11 months ago

“Beautiful earring & necklace set”

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Posted 11 months ago

“The jewellery was not so bad”

Helpful Report

Posted 11 months ago

Jon Richard is rated 4.4 based on 5,501 reviews