Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,574 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,574 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent broker I m using 2 year ago and I m recommend to every one to use this platform and earned good business”

Helpful Report

Posted 1 year ago

“Delivery was brilliant but the brooch wasn't. After great difficulty in trying to unattach the item from the box, the delicate fastening pin became bent, and despite straightening it, it continued to pop open and fall off my dress. I was disappointed as I wanted to wear this heart shaped brooch on Valentine's Day in tribute to my late husband., and when it fell to the ground on the day I felt lost. I appreciate that I could have returned it, but really didn't have the want to do so. I submitted this review for the company to look at the packaging and make it easier for those with less nimble fingers; and advise those who are purchasing the broach to take care when unpacking it.”

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Posted 1 year ago

“Little disappointed as the the two chains won’t lie flat and separate”

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Posted 1 year ago

“I love the sterling silver earrings I ordered, I haven't taken them off. Great value and lovely design. I've bought a few things in sterling silver from Job Richard over the years and they're all still in my collection and rotation.”

Helpful Report

Posted 1 year ago

“I ordered 2 pair of earrings but unfortunately one pair of them were wrong ,but after contacting customer service within 2 working days the right ones were sent and received ,a wonderful service I always buy JonRichard ones for there quality and resonable prices .”

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Posted 1 year ago

“Lovely clip on earrings contemporary designs”

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Posted 1 year ago

“Easy to use website and easy to order”

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Posted 1 year ago

“Lovely set, smaller than I thought but still lovely.. Wearing it to my son’s wedding and had compliments from friends who have seen it in advance.”

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Posted 1 year ago

“I've bought two cuff bracelets from Jon Richards. They arrived on time and were as they were shown and described. Good comments from friends. Thank you”

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Posted 1 year ago

“Absolutely delighted with my ear rings. Fancied them for ages. Decided to spoil myself. Glad I did. Great value and great design.”

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Posted 1 year ago

“Beautiful jewellery well packaged Prompt processing & posting Good communication from ordering to delivery Highly recommend this company”

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Posted 1 year ago

“I absolutely love this company. Plenty of beautiful jewellery. Many are sets of different jewellery, ear rings, bracelets and matching necklaces. The sets are very good value . Shopping here on line, your purchase is delivered in a couple of days. There is nothing negative to this company. Love, love, thanks🩷💖💙💚👍❤️”

Helpful Report

Posted 1 year ago

“Nice jewellery”

Helpful Report

Posted 1 year ago

“Ordered a pair of earrings at such a good price.Quailty is good and exceeded what I expected for the money Delivery was as promised. Would definitely buy fron them again”

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Posted 1 year ago

“Lovely products at sensible prices. Quick delivery too.”

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Posted 1 year ago

“Good selection of products”

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Posted 1 year ago

“Very stylish lovely jewellery... well packaged and quick delivery.”

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Posted 1 year ago

“I mistakenly emailed them instead of another company and they were extremely polite and helpful. Thank you Jon Richard.”

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Posted 1 year ago

“This item has been brought for a birthday present, it is vey beautiful, . I am sure the person receiving it!will love it,”

Helpful Report

Posted 1 year ago

“I love Jon Richard jewellery and hair accessories! They're my go to for bridal and hen party pieces. This is perfect for bridesmaids hair and am now ordering more for the rest of the girls! Really under rated”

Helpful Report

Posted 1 year ago

Jon Richard is rated 4.4 based on 5,574 reviews