Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.38

4.4 Rating 5,291 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,291 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 2 pairs of earrings and they arrived super quick and they are very pretty”

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Posted 10 months ago

“Bought brooch as a present for someone. Very happy with it I am sure they will love it. Good quality”

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Posted 10 months ago

“A beautiful set of quality earrings that were purchased as a birthday gift. Excellent price, well packaged & arrived quickly.”

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Posted 11 months ago

“Ordered a bracelet for a gift 14 days ago and still no sign if it, even though I was charged £4.95 for delivery....very disappointed!”

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Posted 11 months ago

“Love your product. The pearl neckless is beautiful and original!”

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Posted 11 months ago

“Absolutely stunning bracelet and matching earrings purchased at a very reasonable price. Quick service too, my only criticism would be the jewellery arrived packaged in plastic see through bags inside bubble wrap bags, would’ve been more special in jewellery boxes or pretty little cloth bags maybe 🤔 anyway just my opinion”

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Posted 11 months ago

“Ring advertised,ordered then paid for and then cancelled as out of stock.Still being advertised as available.”

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Posted 11 months ago

“Nice items at good prices. Swift delivery”

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Posted 11 months ago

“Bought a head piece for my sons wedding with favourable comments. Easy ordering and on time delivery. Very pleased with purchase”

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Posted 11 months ago

“Product was very good however the delivery for my purchase toook soo long I was getting annoyed and I thought they lost it in the delivery process it came one week late despite paying £5 for delivery please work on this other than that happy with my purchase”

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Posted 11 months ago

“Lovely earrings ,than you”

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Posted 11 months ago

“Good service, good jewellery”

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Posted 11 months ago

“Earing are exactly as advertised. I think delivery charge is high.”

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Posted 11 months ago

“It is beautiful and shining. loved it”

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Posted 11 months ago

“Excellent service, buy with confidence”

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Posted 11 months ago

“Arrived promptly. Couldn't be happier with my purchases.”

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Posted 11 months ago

“I’ve ordered a few items from Jon Richard. Never been disappointed. Fast and efficient delivery too. If you need a special present or to treat yourself look no further than Jon Richard.”

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Posted 11 months ago

“I used to purchase Jon Richard items from my local Debenhams and they were always of good quality. Unfortunately Debenhams closed down but then a concession opened within the next store on a retail park. It far from where I live. I nipped in recently and saw a numbers of items which I wanted to purchase. The Jon Richard assistant was really helpful. I chose the items I wanted to buy and presented my blue light card. The assistant asked the NEXT manager if blue light could be applied as she hadn’t been asked this before. The NEXT manager was quite abrupt stating ‘ no we are a concession’. I took my phone out in the shop logged onto the job Richard website and selected all the items to purchase (even added something additional). I qualified for free delivery and items were shipped to my home within a couple of days. The quality of the items is fantastic. I will definitely be making further purchases online rather than in store. It’s a shame as the JR member of staff was really helpful.”

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Posted 11 months ago

“Very pleased with the necklace and earrings just what I wanted will purchase again .”

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Posted 11 months ago

“My order was packed and prepared very quickly and I am delighted with the purchases I made. Will be ordering more items again, I am sure.”

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Posted 11 months ago

We are so pleased you are happy with your purchase. Hope to see you back! Team Jon Richard

Posted 11 months ago

Jon Richard is rated 4.4 based on 5,291 reviews