Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,612 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,612 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely bracelet .but fastening link just came away from the main bracelet last weekend without any reason.I managed to fix this with the help of a tweezers to close the link but this whole event was totally unexpected x”

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Posted 7 years ago

“Arrived promptly”

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Posted 7 years ago

“Looking for jewellery on the internet I chose Jon Richard to purchase from. I was not disappointed. Items arrived well packaged and in good time.”

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Posted 7 years ago

“Absolutely love these earrings. Even better than expected - just perfect. Thank you!”

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Posted 7 years ago

“Excellent customer service I recieved a super fast & incredible response from ‘ Iona ‘ , Who personally packed up and posted my order immediately after a technical issues. I recieved my order the next day by 1pm. The quality of my hair piece is amazing & absolutely perfect for my wedding day. Thank you again Iona, you’re a star.”

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Posted 7 years ago

“Good web site, easy to find what you are looking for”

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Posted 7 years ago

“good value very quick delivery and nicely packaged highly recommended, thank you”

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Posted 7 years ago

“Great item. Great service. Speedy delivery! Would recommend.”

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Posted 7 years ago

“Lovely necklaces bought for presents. Efficient ordering and deivery.”

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Posted 7 years ago

“Lovely colour only downside is the piece is a little thin on the metal..”

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Posted 7 years ago

“Have ordered from Jon Richard on numerous occasions. I have never been disappointed with the items I have ordered. They have always been very quick with dispatching items, normally next day. Would highly recommend.”

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Posted 7 years ago

“Even prettier in person … very elegant for the occasion!”

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Posted 7 years ago

“I like the jewellery however I found it very fine and light...”

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Posted 7 years ago

“The products themselves - a silver plated crystal tennis bracelet for £10.50 and a silver Swarovski crystal tennis necklace for £28 - very absolutely lovely. What I found unacceptable was that these items arrived in a small jiffy bag and both were just in a clear plastic packet - not gift boxed at all and somewhat crumpled - in fact NOTHING to say they were from Jon Richard at all!! Not even a label on them said that!! It's just my opinion, but they should have come in gift boxes with the Jon Richard name on them - that way they would have been safer packaged that just in a jiffy bag. After all, I did pay £5 for delivery costs. If it wasn't for that, I would have put good or even very good as they arrived very promptly. This was ordered just before Christmas so was obviously a gift. I put them in my own little box with the Jon Richard compliment slip sellotaped on the front so my daughter would know it was a quality gift and not a cheap one. My 17 year old daughter absolutely loves them.”

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Posted 7 years ago

“Loved the boxes! I bought 6 for my bridemaids gifts for the my big day! Hope they like them as much as I do very happy with my purchase”

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Posted 7 years ago

“Lovely bling!”

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Posted 7 years ago

“Try good easy to use website quick delivery”

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Posted 7 years ago

“Fantastic earrings, & sale price too, so even better! Great quality.”

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Posted 7 years ago

“Amazing website, easy to use. Delivery was on time”

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Posted 7 years ago

“Received and item that is for my wedding and it was faulty and still waiting for a refund, it’s been nearly 2 weeks !!”

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Posted 7 years ago

Jon Richard is rated 4.4 based on 5,612 reviews