Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.35

4.4 Rating 5,787 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,787 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email
Queries Resolved In	2 - 3 Hours

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

Write Your review

Tell us how Jon Richard made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Earrings had a flaw in them not worth the bother of sending back.Ring was ok but quite flimsy”

Helpful Report

Posted 10 years ago

“I would like to point out that I would normally give 5 stars but on this occasion I am only giving 3 stars as for the first time I did not receive the item I ordered. The item order was as follows: Simply Silver Sterling silver twisted heart necklace and earring set However I received a teardrop necklace and earring set instead with no explanation why. Fortunately I did like the teardrop set and decided to keep it as I felt it was good value for money. Just disappointed I didn't receive what I ordered. I have gone online to re-order the twisted heart set but unfortunately it does not appear on there.”

Helpful Report

Posted 10 years ago

“lovely necklace ,loads of comments when worn on night out.”

Helpful Report

Posted 10 years ago

“Really helpful, professional service. I lost my bridal hairpiece and Jon Richard staff (Sam) understood the sentimentality of the hairpiece and went to lengths to find a replacement for me even though the item was no longer on sale. Thank you very much.”

Helpful Report

Posted 10 years ago

“Easy ordering online,excellent product for the price,value for money,look good. At checkout there was a discount which meant the P&P was free.will definitely be ordering again.Well done JonRichards.”

Helpful Report

Posted 10 years ago

“I was pleased with the items that arrived. However, One item was no longer available and I had paid £6.00 for this item, but I was only credited with £5.40. No one told me that I would not get the full price I had paid on any item that was unavailable.”

Helpful Report

Posted 10 years ago

“You have a great range of products at all different prices, offering free delivery will definitely encourage me to buy more of your jewellery.”

Helpful Report

Posted 10 years ago

“lovely bracelet,happy with service and purchase.cheers”

Helpful Report

Posted 10 years ago

“quick excellent service nice quality”

Helpful Report

Posted 10 years ago

“Looks better in the picture”

Helpful Report

Posted 10 years ago

“Bought for our best woman to have something different to the bridesmaids. Really pretty but not too OTT. Very pleased and quick delivery.”

Helpful Report

Posted 10 years ago

“I found the Website easy to use. Bracelet is beautiful and arrived in excellent condition and very fast delivery. Very pleased with purchase.”

Helpful Report

Posted 10 years ago

“I was very disappointed with one pair of earrings purchased that when received the packaging had not been adequate for this pair as the part that goes through your ear was very badly bent.”

Helpful Report

Posted 10 years ago

“Disappointed that one of the earings sent although in a clear bag was missing. Everything else was fine.”

Helpful Report

Posted 10 years ago

“Bracelet was delivered exceptional quick, looks beautiful and is what we expected.”

Helpful Report

Posted 10 years ago

“very good service, goods sent promptly and received as requested, unfortunately the item did not suit my purpose and I have had to return. But I would definitely use Jon Richards again.”

Helpful Report

Posted 10 years ago

“Very pleased. Nicely packaged. Great Ebayer!”

Helpful Report

Posted 10 years ago

“I paid for next working day delivery, and it look less than 24 hours. I was really impressed at the speed of delivery and the items look as awesome as they did in the pictures”

Helpful Report

Posted 10 years ago

“great product - will make a nice birthday gift for my mom and was delivery was promptly”

Helpful Report

Posted 10 years ago

“The earrings were as expected and perfect for my needs. However the plastic plug on the back of the rear rings to prevent them from falling out were too loose and will fall off the earring wire.”

Helpful Report

Posted 10 years ago

Jon Richard is rated 4.4 based on 5,787 reviews