Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,730 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,730 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received delivery of three necklaces. Good, quick service. Very happy with two of the three. One a bit disappointing it was a choker style but quite flimsy construction, but nonetheless I will wear it occasionally. The range generally is very good and reasonably price.”

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Posted 9 years ago

“Beautiful necklace and bracelet I purchased as a gift. I thought through previous purchases they would come gift boxed. But sadly, they did not. I have had to purchase a box separately. Other than that , fantastic packaging and fast delivery. Would highly recommend and would make further purchases in future.”

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Posted 9 years ago

“beautiful products at great prices”

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Posted 9 years ago

“They did not, I had to visit three different Debenham stores to find what I wanted only to be told they had sold out in the colour I wanted. The supervisor having checked on her computer that the items were available on line and would be at the promotion price of 30% of. Later I bought two items at £16.00 each. Your records will show I did not get the promised discount a total of £9.60”

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Posted 9 years ago

“I have bought several items from Jon Richard and have always been pleased with the price, quality, speed of delivery and general service.”

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Posted 9 years ago

“Beautiful jewellery, but final finishing can be improved”

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Posted 9 years ago

“Communication was very good and delivery rapid. On the downside, the earrings are far too large. If I'd known how big they are I wouldn't have bought them. A picture with someone modelling them would have helped.”

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Posted 9 years ago

“When my parcel arrive i was not happy due to the fact that it had the wrong item in it. And i was looking forward to seeing the item that i had purchased because i was giving it to my friend for her birthday!! But when i spoke to Rebecca Walden, she was very helpful and she reasured me that the right item will be sent out the next day, which it did come the next day. I really want to say a big thank you to Rebecca for your help. And plus my friend she loved the gift!! Thank you again. From Priya xx”

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Posted 9 years ago

“very special jewellery for my daughters wedding next year and I was not disappointed. Beautiful. My only problem was that they did not arrive in Jon Richard branded boxes!”

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Posted 9 years ago

“Nice quality”

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Posted 9 years ago

“Delivery was very quick, happy with the purchase”

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Posted 9 years ago

“Earings nice but very fragile and both pins that go through ears are badly bent Disappointed with quality”

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Posted 9 years ago

“I got items that I liked & could wear without worrying”

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Posted 9 years ago

“Was happy with the jewellery, I was disappointed they weren't in boxes. Didn't realise u had to buy separately”

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Posted 9 years ago

“The 2 necklaces I ordered arrived promptly and were well packaged. The necklaces were both very nice.”

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Posted 9 years ago

“This was a bit of a rushed 18th present so I was made up at the next day delivery. The quality and fit was perfect. I did presume however, that it would automatically come in a nice presentation box and not bubble wrap! I therefore had to rush round and find one to buy from another shop .”

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Posted 9 years ago

“Goods arrived promptly”

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Posted 9 years ago

“Good quality. Earings smaller than expected and more expensive than usual Items look life pictures. Necklaces priced well.”

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Posted 9 years ago

“I would use the Jon Richard site again. They were very easy to order from, and easy to return if not suitable.”

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Posted 9 years ago

“The website is easy to navigate and shows off the products beautifully. I got a confirmation email when my order and recieved and when dispatched. I ordered 4 bracelets to give to my bridesmaids on my wedding day next month. When they arrived I was so impressed as they looked even nicer then they did in store! They're alabokutely beautiful and make a lovely gift- I can't wait to give them to them. Thank you very much. Would definitely order from here again, great value for money.”

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Posted 9 years ago

Jon Richard is rated 4.4 based on 5,730 reviews