Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,494 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,494 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pretty bangle.”

Helpful Report

Posted 8 years ago

“Perfect pearls for my wedding outfit! As mother of the bride I wanted just the right necklace, I don't wear a lot of jewellery so was looking for something subtle and Jon Richard provided that. I loved the 30% off the already reasonable prices and also the fact that I could return any items not required. I ordered two similar necklaces and a bracelet and was easily able to return the one I didn't want.”

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Posted 8 years ago

“It would have been nicer and more presentable to come in a jewellery box as I bought this for my wedding but now have to buy my own boxes”

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Posted 8 years ago

“quick delivery, good value for money”

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Posted 8 years ago

“Very happy it's very pretty can't wait to wear it on my wedding day”

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Posted 8 years ago

“Received delivery of three necklaces. Good, quick service. Very happy with two of the three. One a bit disappointing it was a choker style but quite flimsy construction, but nonetheless I will wear it occasionally. The range generally is very good and reasonably price.”

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Posted 8 years ago

“Beautiful necklace and bracelet I purchased as a gift. I thought through previous purchases they would come gift boxed. But sadly, they did not. I have had to purchase a box separately. Other than that , fantastic packaging and fast delivery. Would highly recommend and would make further purchases in future.”

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Posted 8 years ago

“beautiful products at great prices”

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Posted 8 years ago

“They did not, I had to visit three different Debenham stores to find what I wanted only to be told they had sold out in the colour I wanted. The supervisor having checked on her computer that the items were available on line and would be at the promotion price of 30% of. Later I bought two items at £16.00 each. Your records will show I did not get the promised discount a total of £9.60”

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Posted 9 years ago

“I have bought several items from Jon Richard and have always been pleased with the price, quality, speed of delivery and general service.”

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Posted 9 years ago

“Beautiful jewellery, but final finishing can be improved”

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Posted 9 years ago

“Communication was very good and delivery rapid. On the downside, the earrings are far too large. If I'd known how big they are I wouldn't have bought them. A picture with someone modelling them would have helped.”

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Posted 9 years ago

“When my parcel arrive i was not happy due to the fact that it had the wrong item in it. And i was looking forward to seeing the item that i had purchased because i was giving it to my friend for her birthday!! But when i spoke to Rebecca Walden, she was very helpful and she reasured me that the right item will be sent out the next day, which it did come the next day. I really want to say a big thank you to Rebecca for your help. And plus my friend she loved the gift!! Thank you again. From Priya xx”

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Posted 9 years ago

“very special jewellery for my daughters wedding next year and I was not disappointed. Beautiful. My only problem was that they did not arrive in Jon Richard branded boxes!”

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Posted 9 years ago

“Nice quality”

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Posted 9 years ago

“Delivery was very quick, happy with the purchase”

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Posted 9 years ago

“Earings nice but very fragile and both pins that go through ears are badly bent Disappointed with quality”

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Posted 9 years ago

“I got items that I liked & could wear without worrying”

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Posted 9 years ago

“Was happy with the jewellery, I was disappointed they weren't in boxes. Didn't realise u had to buy separately”

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Posted 9 years ago

“The 2 necklaces I ordered arrived promptly and were well packaged. The necklaces were both very nice.”

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Posted 9 years ago

Jon Richard is rated 4.4 based on 5,494 reviews