Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,491 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,491 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My quiry was handled promptly”

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Posted 7 years ago

“Ordered 5 silver Horse brooches as christmas presents but was sent 5 silver butterfly brooches! Hence only 4 stars. Problem rectified quickly and product well presented and value for money.”

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Posted 7 years ago

“Well packaged and will make a lovely gift”

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Posted 8 years ago

“The delivery was speedy. The items are really nice”

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Posted 8 years ago

“Love this little bracelet. I bought two of these with the intention of giving one as a gift. Great shame they don’t come in a little box. All details like that would go a long way.”

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Posted 8 years ago

“Received ok but very small i wanted for my sister birthday. But too small so no different sizes to pick from. But very nice if wrists are small so i have had to keep for myself”

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Posted 8 years ago

“Very good value my only grievance is that the items were not boxed”

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Posted 8 years ago

“Happy with the service. I bought earrings, and paid £15. I’m only giving this a 4 though as there was no gift box with it, just came in a plastic bag!! Would expect a gift box when paying £15 for earrings.”

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Posted 8 years ago

“The orders came one time”

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Posted 8 years ago

“Beautifully detailed designs - delivered on time”

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Posted 8 years ago

“Beautiful necklace, very prompt service”

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Posted 8 years ago

“Really nice brooch . Mum will love it . Thanks”

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Posted 8 years ago

“Quality product and looks good. A little bigger would have enhanced them”

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Posted 8 years ago

“Arrived really quickly within 3 days. Checkout was nice and simple even though I hadn't bought before registering didn't take long at all. Thank you for a simple, hassle free transaction.”

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Posted 8 years ago

“Nice jewellery, found what I was looking for”

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Posted 8 years ago

“Loved the earrings - thought they would be bigger though. Would have liked to purchase pendant to go with them but they were out of stock. Will you re restocking these?”

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Posted 8 years ago

“Necklace very nice just what I wanted. Would have liked the option to purchase matching earrings at the same time. I could not do it now as I would be afraid they would not be a perfect match. Hence only 4 stars”

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Posted 8 years ago

“everything got here very fast and was what I expected”

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Posted 8 years ago

“I am very happy with the products I ordered and I had a damaged box and you sent a new box out straight away. The only downfall I can say, is I received a lovely free pair of stud earrings as I spent over a certain amount but unfortunately the free earrings broke after a couple of days what I was very dissopointed with.”

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Posted 8 years ago

“The website being a little difficult to understand how to claim discount on first order this was rectified by telephoning and speaking to a young lady in the office. Apart from this, the ring arrived quite quickly and I was pleased with the fit and the style.”

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Posted 8 years ago

Jon Richard is rated 4.4 based on 5,491 reviews