Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.38

“as described very pretty”

Posted 2 years ago

“The delivery time was very fast and the bracelet is of good quality and beautiful, but it is not the dimensions I would have expected and it does not fit me as you can see in the picture attached. It is way too long to fit even making it as short as possible on a girl's wrist, I gave it to my boyfriend and even he is wearing it to the shortest fit and it fits slightly large, while the width of it (5mm) suggests it would be a girl's bracelet, I have other bracelets purchased online and even though they might not be a perfect fit, they still look nice. This one I just cannot wear for comfort reasons. I would have also liked it to be somewhat thicker and heavier, it looks quite fragile and the snake decoration it is made of is barely visible due to its dimensions. Summary: too long, too narrow and too thin, but good quality.”

Helpful Report

Posted 2 years ago

Hi, thank you for your recent review. If you are not completely satisfied with your purchase you can return the goods within 28 days of receipt for a refund, we also offer free returns for all UK orders. Our Returns policy can be found in the following link - https://www.jonrichard.com/returns-policy-i5 You can also contact our customer service team at customerservice@jonrichard.com for further assistance with your refund request. Thanks, Jon Richard

Posted 2 years ago

“This jewellery is Stunning I was blown away with it I cannot wait to wear it the quality is excellent it sparkles beautifully the design is so on trend it’s to wear at my daughters wedding I’m so very pleased I bought it. Thankyou.”

Helpful Report

Posted 2 years ago

“I loved the magnetic clasp pearl bracelet but unfortunately the clasp fell apart after a few days perhaps I should have been more cautious when taking it off”

Helpful Report

Posted 2 years ago

Hi, thank you for your recent review. If you are not completely satisfied with your purchase you can return the goods within 28 days of receipt for a refund, we also offer free returns for all UK orders. Our Returns policy can be found in the following link - https://www.jonrichard.com/returns-policy-i5 You can also contact our customer service team at customerservice@jonrichard.com for further assistance with your refund request. Thanks, Jon Richard

Posted 2 years ago

“The products are awesome only the outer packing or the box doesn't suit the product it's too small and for one jewellery only a ziplock is provided. Unable to keep the jewellery safely .”

Helpful Report

Posted 2 years ago

Hi, thank you for your recent review. To be as kind to the planet as possible, your jewellery may not come in a gift box, unless specified. You can purchase one separately here. https://www.jonrichard.com/gifts-c24/gift-box-c170. All jewellery will however be in protective packaging to keep it safe from harm. Thank you, Jon Richard

Posted 2 years ago

“Really lovely bracelet but it’s very small. More like a child’s”

Helpful Report

Posted 2 years ago

Hi, thank you for your recent review. If you are not completely satisfied with your purchase you can return the goods within 28 days of receipt for a refund, we also offer free returns for all UK orders. Our Returns policy can be found in the following link - https://www.jonrichard.com/returns-policy-i5 You can also contact our customer service team at customerservice@jonrichard.com for further assistance with your refund request. Thanks, Jon Richard

Posted 2 years ago

“Love these beautiful earrings! They match my mother of the bride outfit perfectly! Great service & super fast delivery! Thank you!”

Helpful Report

Posted 2 years ago

“Quick and easy transaction. Very quick delivery as described. Beautiful bracelet.”

Helpful Report

Posted 2 years ago

“Gorgeous when I was first given as a gift, however the underside of my bracelet turned copper and even the top is starting to turn copper colour too. It’s rhodium plated. I have been careful with it. Only lasted about 4weeks before tarnishing so disappointed. I’ve only purchased this one as I didn’t want the person who gifted it to me to find out.”

Helpful Report

Posted 2 years ago

Hi, thank you for your recent review. If you are not completely satisfied with your purchase you can return the goods within 28 days of receipt for a refund, we also offer free returns for all UK orders. Our Returns policy can be found in the following link - https://www.jonrichard.com/returns-policy-i5 You can also contact our customer service team at customerservice@jonrichard.com for further assistance with your refund request. Thanks, Jon Richard

Posted 2 years ago

“I bought 4 products, two were jewellery sets, they were too small than shown on the screen and too delicate also.The ring is good(medium quality) and then a pearl necklace is but not that great. However the return was quiet easy and refunds were quick.”

Helpful Report

Posted 2 years ago

“Only worn ear rings a couple of times and the part that goes through the ear snapped, not happy at all”

Helpful Report

Posted 2 years ago

Hi, thank you for your recent review. If you are not completely satisfied with your purchase you can return the goods within 28 days of receipt for a refund, we also offer free returns for all UK orders. Our Returns policy can be found in the following link - https://www.jonrichard.com/returns-policy-i5 You can also contact our customer service team at customerservice@jonrichard.com for further assistance with your refund request. Thanks, Jon Richard

Posted 2 years ago

“Very pretty, good quality jewellery…would definitely order from Jon Richard again.”

Helpful Report

Posted 2 years ago

“Items received well packaged and beautifully presented in velvet gift boxes. Quick delivery and items are well made. Bought as a gift and am sure it will be well received.”

Helpful Report

Posted 2 years ago

“Beautiful necklace and earrings.”

Helpful Report

Posted 2 years ago

“Love my bracelet and reasanble price to”

Helpful Report

Posted 2 years ago

“Hardly any colour to this set was not gold looking almost silver couldn’t wear as order gold”

Helpful Report

Posted 2 years ago

Hi, thank you for your recent review. We're sorry to hear you weren't completely satisfied with your purchase - you can return the goods within 28 days of receipt for a refund, we also offer free returns for all UK orders. Our Returns policy can be found in the following link - https://www.jonrichard.com/returns-policy-i5 You can also contact our customer service team at customerservice@jonrichard.com for further assistance with your refund request. Thanks, Jon Richard

Posted 2 years ago

“Very pleased with all the earrings i bought three pairs these earrings came exactly as pictured Reasonable price and fast delivery Thank u for a smooth transaction”

Helpful Report

Posted 2 years ago

“Beautiful silver necklace and earrings and a very good price”

Helpful Report

Posted 2 years ago

“Beautiful gift for a friends birthday! Arrived quickly and looked exactly as expected. Would definitely order these sets again”

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Jon Richard Reviews