Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,729 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,729 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This set was very small compared to the photos online. Not worth the money and couldn’t return them as they don’t let you return ear rings. Not what was advertised. Not happy at all. Wouldn’t buy from this website again.”

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Posted 7 months ago

“The heart necklace is nice but not happy having to pay an extra 15€ for customs for it be shipped to Ireland”

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Posted 7 months ago

“NOT RECEIVED ITEM. Tried contacting Jon Richard on several occasions to chase up but no response. Appalling service.”

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Posted 7 months ago

“I never got notified about the shipping process or when it got delivered. The postman left it outside the house which I never verified and when I reached out to Jon Richard to ask for the product to be resent or at least refunded, I never got a response.”

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Posted 7 months ago

“Ordered 2 toggle bracelets as gifts which stated it the description that they came with a gift box. The items were received in a small plastic bag. Emailed twice to request the gift boxes be issued as stated, but have had no response from this company. Will not buy again.”

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Posted 7 months ago

“Never turned up and no reply to emsil”

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Posted 7 months ago

“Only ordered once from JR online and won’t again.”

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Posted 7 months ago

“These earrings were faulty and i am still waiting to be refunded. They were returned.”

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Posted 7 months ago

“Never received my order. No tracking image to locate parcel. Jon Richard customer service hasn’t helped so far. Will update soon. If they send my product or refund, I will be forced to do a bank chargeback.”

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Posted 8 months ago

“Pictures are so deceiving! These earrings were purchased as a Christmas present for my granddaughter, no way could I give them to her, they’re not much bigger than a match head and you can’t return earrings”

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Posted 8 months ago

“Issue with item, no response when customer service contacted, very poor!”

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Posted 8 months ago

“Can’t review the product as 10 working days later it’s still not been received! Contacted customer service twice now and still no update apart from an auto acknowledgement on first mail. Very disappointed and won’t be ordering again!”

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Posted 8 months ago

“This bracelet arrived quite damaged and faulty and now I have to wait weeks to get a refund as o have to post it back to the UK from Australia - you can clearly see by the pics that it is damaged but they wa t me to return it before I get a refund so k have paid for something I can’t wear.”

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Posted 9 months ago

“Unfortunately I still have not received my order which I placed in the 13th October. I was told to expect delivery I 5 working days but now have to wait until the 29th which is 10 working days. Do I may need a refund or wait for a recorder. Disappointing as these were ordered for a birthday present for the 29th October”

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Posted 9 months ago

“I'm afraid the post fell off the earrings before I'd got it in my ear”

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Posted 9 months ago

“Never received my order so possibly scan account”

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Posted 9 months ago

“Item was purchased as a gift & was reasonable quality & price but let down as all items in listing description were not supplied & customer service were not prepared to rectify their own listing error.”

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Posted 9 months ago

“Earring were disappointing.”

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Posted 9 months ago

“One of the earrings is broken i have tried to contact customer services twice and no response either time. Not the customer service I would expect”

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Posted 10 months ago

“Order got canceled, very disappointing.”

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Posted 10 months ago

Jon Richard is rated 4.4 based on 5,729 reviews