John Charcol Reviews

Name: John Charcol
Address: St. Helen's, 1 Undershaft, London, London
Rating: 4.89

4.9 Rating 3,171 Reviews

99 %

of reviewers recommend John Charcol

Company Reviews

Metrics

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4.9

Based on 3,171 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Samm provided some excellent customer service”

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Posted 1 year ago

“Before coming to John Carcoal we faced great difficulties with our mortgage, speaking to other mortgage brokers. There was only 1 person who can help us and that was Mark. So grateful to have found him. As always, he is clear, precise and just so easy to work with. Quick responses, advice based on experience and we never felt any question was too much of an ask. Not only did he help us with our mortgage, he supported us and reduced our stress load by tonnes. He has our highest recommendation and fully trust him when we return to him in the future. Mark and his team provide a top class service from emails to phone calls, it is proffessional, friendly and organised.”

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Posted 1 year ago

“I contacted Paul to see if he can help us with a new mortgage as we are buying our next home. He got back to me straight away (on a Sunday). After a phone call the following day to assess our needs he found us a mortgage and it was approved within 1 day. The communication was fantastic and he kept me updated every step of the way. When the mortgage rate dropped he applied for the cheaper rate, it was agreed and he let me know the good news the same day. Paul has removed so much stress from buying a house and I will be recommending him to all my friends and family. Thank you Paul”

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Posted 1 year ago

“Wholehearted recommendation from start to finish.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Stephen Brown could not have been a more attentive, readily available, invested broker, who made our stressful 9 month flat purchase as smooth as possible. One of us nearing the end of a fixed term contract, and the other having just started a new role, we were a bit awkward on paper, but Stephen found the perfect lender for us and got our mortgage over the line just in time. He spent countless hours over the months checking in, explaining things to us as first time buyers, and helping us fill in forms etc. Just before we completed, he was able to secure a better rate and update the contract which was great. We would honestly recommend Stephen to everyone and anyone! Thank you so much Stephen, we could not have done it without you!”

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Posted 1 year ago

“Paul was very knowledgeable and professional in providing everything I needed with the best rates for my re mortgage for my new home. Would 100% recommend. Very friendly, understanding and willing to do all the hard work so I can move with ease. Will always use for all future re mortgages.”

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Posted 1 year ago

“Paul Corcoran I highly recommend Paul's services. I was pleasantly surprised how quickly my mortgage was sorted, including the best mortgage rate available. I love the fact that I don't need to go to his office for a face-to-face meeting with him and everything can be sorted over a call, as my work schedule is very volatile. He is very competent in what he does, both mortgage and insurance. Always goes the extra mile to get your best possible deal. My contacts in need of a mortgage advisor will be directed straight to Paul.”

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Posted 1 year ago

“Louise was amazing from start to finish!”

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Posted 1 year ago

“We recently had a protection review with Samm and the service we have received is outstanding. Samm makes a complicated issue simple and clear whilst really listening to and understanding our needs. We would not go anywhere else and fully recommend the service. Thank you again.”

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Posted 1 year ago

“Randeep was really helpful throughout the process! Really appreciate everything he did.”

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Posted 1 year ago

“Great service - held hand the whole way through the process. Would definitely use again”

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Posted 1 year ago

“As always - a fantastic service was provided by John Charcol.”

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Posted 1 year ago

“Dear John Charcol I would like tell you. Thank you so much Karolina job. She was very kind, patiente and helpfuly. I had a stress my remortage but she was help me. She could answere for me all question and she callmed me. We sort it few hrs. Im so happy my rate. Kind regards Karolin”

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Posted 1 year ago

“Got life insurance quotes and different options until found the right one with the help of Thomas Bridle. Really helpful throughout the whole process!”

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Posted 1 year ago

“A huge thank you to the Jon Charcol team for providing such an excellent service. They helped me buy my first house and have been unbelievably helpful, and responsive, throughout the entire process. A particular thank you to Louise, Samm & Chantelle who have all been incredible!”

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Posted 1 year ago

“Thank you so much Hazvi, l can’t give you a high enough compliment. Your commitment and dedication made this application possible for us. I would recommend you again and again”

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Posted 1 year ago

“We had the most amazing and hassle free experience with Hazvi. Our mortgage application and offer came within 2 weeks. We are the happiest new buyers.”

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Posted 1 year ago

“Michael Williams has once again provided a great service. What should have been a simple remortgage became more complex as a previous legal firm failed to register my title. Michael got involved with various legal firms to try to push this through sooner. When timescales weren't working out Micheal went through all my other options so we were able to arrive at a solution.”

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Posted 1 year ago

“Amazing as always. Great advice. Trustworthy and supportive”

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Posted 1 year ago

John Charcol is rated 4.9 based on 3,171 reviews