John Charcol Reviews

Name: John Charcol
Address: St. Helen's, 1 Undershaft, London, London
Rating: 4.88

4.9 Rating 2,922 Reviews

98 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 2,922 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“David Pundey, I want to extend my heartfelt thanks to you for the exceptional guidance and support you provided throughout my mortgage application process. Your expertise and dedication in addressing every issue that arose were truly invaluable. From the very beginning, you offered clear and insightful advice, ensuring that I understood each step of the process. Whenever challenges came up, you were quick to find effective solutions, which greatly eased my concerns. Your professionalism and responsiveness made a significant difference, and I am very happy with the service you provided. Thank you once again for your outstanding assistance.”

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Posted 1 year ago

“Have been working with Andrew Mussai of JC for over a month on a fairly complex mortgage application. Andrew has been absolutely excellent from every perspective a 11/10 performance. He is; knowledgeable, very focused on Customer delight, accurate and timely with communications a fantastic consultant to work with. I highly recommend Andrew and J.C. as best mortgage experts that I have ever worked with and bottom line he delivered the required funds.”

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Posted 1 year ago

“Randeep Sodhi. Thank you once again for your hard work, diligence and perseverance during the entire process. It was a tough ride with the difficulties during the valuation process but you never gave up! A true professional and genuinely someone who goes above and beyond to achieve the results. This is the reason we have been coming back to you for is close to 15 years !”

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Posted 1 year ago

“Would highly recommend, very effective and efficient at finding the right solution and making it happen. Thank you to Andrew and the John Charcol team for making every step of the process straightforward and always being available to answer any questions and follow things up. They will provide an excellent personal service to find you the best option and provide clear and transparent mortgage advice throughout adapting to your changing circumstances if necessary”

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Posted 1 year ago

“our advisor was a chap named Andrew Ireland, and in all honesty i couldn't have asked for a better advisor, to say I'm happy with the level of service he provided would be an understatement, he did everything possible to get us to the point we needed to be at to finally buy our home, it took nearly a year, but he stuck with us and guided us through, i WILL be keeping his details and i WILL be using again if i ever need another advisor, top man.”

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Posted 1 year ago

“Excellent service from Samm Walker at John Charcol who helped me arrange suitable insurance cover after taking out a new mortgage. As well as being very helpful and friendly, Samm also explained everything really clearly and helped me find a product that met my needs. Would absolutely recommend.”

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Posted 1 year ago

“I recently worked with Razzak as my mortgage advisor, and I was thoroughly impressed. His professionalism, expertise, and friendly demeanor made the entire process seamless. Razzak patiently revised the mortgage plan multiple times, ensuring it fit my needs perfectly. His knowledge and dedication were evident throughout, and I highly recommend him to anyone seeking mortgage assistance.”

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Posted 1 year ago

“Recently brought a house. Mohammad Razzak and his team was very helpful with every step of the way in securing the house purchase, the whole process was smooth from start to Finnish.”

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Posted 1 year ago

“Great estate agent to join if looking to purchase a house. Any questions we had they were able to answer. Kept us well informed throughout the purchasing process. They let us view the property twice when we wanted too and were so flexible with appointments. Thank you to Jess and the team.”

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Posted 1 year ago

“Samm Walker advise me on my life policy and other types of cover. Great service. She was very patient especially during moments of indecisiveness. All in all, happy.”

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Posted 1 year ago

“Massive thank you to both Reiss and Bilal for their consistency and care given throughout my first time buyers journey! Reiss and Bilal have been very professional and friendly as well as understanding. They gave me every confidence and responded to my queries swiftly and very clearly. I would absolutely recommend Reiss and his team to my extended family intending to purchase their property! Valuable colleagues who must be recognised for all their hard work and efficiency! Thank you! Sahana”

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Posted 1 year ago

“I have just bought two buy to let apartments in Manchester and honestly without Louise Browns help in securing the mortgages i dont think i would have succeded. She made a tiresome process run incredibly smoothly with her knowledge, efficiency and attention to detail. If your looking for a excellent broker with a charming and personal touch then look no further. Louise i can,t thank you enough and i will definately be in touch when i buy my next property. Thanks Keith”

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Posted 1 year ago

“What a fantastic service. Reiss Brian is absolutely brilliant at his job. He achieved what many others could not. I’m forever thankful to this man. When I buy my next property I will be contacting him again for sure. What an incredible broker. Oakmans are super lucky to have such a great asset to the team. Thank you Reiss, and a huge thank to Bilal too for all the support and guidance you also provided me. You’re both the definition of THE DREAM TEAM ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”

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Posted 1 year ago

“Very impressed with how easy, painless and shift my remortgage was. The staff were very responsive and professional when dealing with me”

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Posted 1 year ago

“Paul Corcoran was my mortgage broker for my first time home buyer process and I couldn’t sing his praises and services anymore. He throughly went through all mortgage deals to work out what would work best for me and my budget! He also helped me with my life insurance! Kept me up to date and liaised with my solicitor and the estate agent! Paul is soo knowledgeable, patient and I am soo grateful that I was able to have him supporting me during this process! If I was buying again or selling I would 10000% be contacting Paul! Paul put me at soo much ease during the process! I would recommend John Charcol for their expertise and experience! Thank you soo much Paul!”

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Posted 1 year ago

“Ryan was so easy to talk to and very helpful. He understood my needs and appropriate life insurance is now in place. I can thoroughly recommend this service and the whole way Ryan helped me navigate options and find one that works for me.”

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Posted 1 year ago

“Have been dealing with Hailey Kow in the London office for a number of years. Provided great advice when we needed to release some equity to buy a 'project house'. Kept our head above water throughout COVID. Excellent advice and great value for money service.”

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Posted 1 year ago

“Such friendly service and on point..would recommend this company all day long.”

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Posted 1 year ago

“We have just completed our remortgage with Louise Brown. She was very informative and very knowledgeable. The process was very straight forward and Louise handled everything for us, making the process very smooth and stress free. Would highly recommend. Thank you Louise.”

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Posted 1 year ago

“Our mortgage advisor, Michael Albert’s , was very very good and helped us get a competitive mortgage that was perfectly suited for our situation. He was very knowledgeable and also very meticulous . We couldn’t be happier with the service. We used John Charcoal before and will definitely use them again.”

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Posted 1 year ago

John Charcol is rated 4.9 based on 2,922 reviews