John Charcol Reviews

Name: John Charcol
Address: St. Helen's, 1 Undershaft, London, London
Rating: 4.89

4.9 Rating 3,160 Reviews

99 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 3,160 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been fully supported and treated respectfully throughout this process. Everything has been explained fully in a way to endure I have understood. The care and support I have received is second to none. I can’t thank you enough Shak and look forward to your excellent service again in the future. I have, and will continue, to recommend you to family, friends and colleagues. Thank you.”

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Posted 4 weeks ago

“Samm has been absolutely amazing. I was fully guided through the process, she had all the answers and in the end provided the best possible product. I could not be happier with her service.”

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Posted 4 weeks ago

“We had a really positive experience working with the team at John Charcol. Sam Curtis was easy to work with and communicated clearly throughout the mortgage process, making everything feel straightforward and stress free. James Clark was equally helpful, providing great support when it came to our insurance policies and making sure we understood all our options. Overall, a professional and supportive service from start to finish.”

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Posted 4 weeks ago

“Had a great experience from Jenna Patel at John Charcol. She helped me select the right mortgage, worked with me to get it approved and stayed with the process right the way through staying in touch with the conveyancer and getting the mortgage offer extended when the conveyancing was taking a long time. She was helpful and a pleasure to work with.”

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Posted 4 weeks ago

“I can't recommend John Charcol enough, their help and support at each stage of the process has been above and beyond and I am delighted with the service I've recieved”

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Posted 4 weeks ago

“First time using John Charcoal and I was very impressed. Jenna worked very hard to fit a difficult set of criteria and was able to find a solution and work through all of the challenges. Excellent communication throughout. Cannot rate highly enough.”

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Posted 4 weeks ago

“This has been by far the best experience with a mortgage broker our company has had. The entire process from the initial enquiry to being assigned a broker was very smooth and fast. Our broker, Jenna Patel, was also exceptional. She was very responsive, efficient and fast. At no point did we have to chase her or remind her. She was very proactive and found ourselves being chased which was a nice change. Additionally the pricing was on par or below with all other brokers we've used before. All of which were significantly smaller companies.”

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Posted 4 weeks ago

“First time using John Charcol and now we won’t go anywhere else, very impressed. Josh met our needs instantly and was able to produce us with multiple policies which served us better as a family than the ones we had previously which were costing us more and giving us less if we ever needed them. Josh was very efficient, professional, patient and put a lot of hard work into finding us the right policies and we are very grateful for all the time you dedicated. Could not fault anything. Thank you once again”

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Posted 1 month ago

“Shaun Boyle was absolutely first rate in finding us a deal that worked for us , despite several potential changes in property and timescale, he was always courteous, patient and thorough. Top recommendation.”

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Posted 1 month ago

“john Charcol really helpful, I want to give tons of appreciation to Miss.Holly and I appreciate her real work. I have got everything from them mortgage advisory from Rashminder singh, insurance protection from Holly, all of their services is incredibly superb and deserve for five star”

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Posted 1 month ago

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Posted 1 month ago

“My adviser Mohit Patel was very patient and stuck with the task. After I initially got turned down by one provider due to my medical history, he found another who came through with the cover I needed. Always pleasant to deal with, I’m happy to recommend Mohit.”

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Posted 1 month ago

“Excellent and fast service throughout the process would highly recommend”

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Posted 1 month ago

“Paul was amazing and handled a complicated case for us - we are recently freelancing and changes happening in the world, he really took the time to explain everything and make sure we got the perfect deal for us.”

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Posted 1 month ago

“I have used John Charcoal for years and find them extremely helpful and professional.”

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Posted 1 month ago

“Daniel has been a huge help in keeping me informed and talking through what would be the right decision for myself in regards to what type of protection is right for me.A great service and a great guy to talk to many thanks”

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Posted 1 month ago

“Exceeded expectations in every way. An extremely knowledgeable mortgage broker who made the whole process clear and straightforward. Even after the mortgage was approved, the level of support and guidance was fantastic. I truly couldn’t have asked for better service. Thank you!”

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Posted 1 month ago

“John Charcol have been helping me with mortgages now for 6 years and they're always amazing. They got me my first mortgage when nobody else could and my experience with everyone there has been amazing since, particularly Ezra Le Mon and Nick Teff. I always feel in really good hands.”

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Posted 1 month ago

“Tenacious and dedicated staff who are all determined to achieve a successful outcome for their clients. They are efficient and are excellent at keeping clients informed through the process.”

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Posted 1 month ago

“Meg has been fantastic, she has gone above and beyond, Would strongly recommend them. Thank you.”

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Posted 1 month ago

John Charcol is rated 4.9 based on 3,160 reviews