John Charcol Reviews

Name: John Charcol
Address: Drivers Wharf, Northam Road, Southampton (GB), Hampshire
Rating: 4.89

4.9 Rating 3,179 Reviews

99 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 3,179 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reiss at John Charcol was solid from start to finish. He explained everything clearly, was transparent about what I needed, and made the whole process feel straightforward. Communication was clean and consistent, I always knew what was happening and what the next step was. He kept things moving and took a lot of stress out of it. Appreciate all the help getting this over the line”

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Posted 1 month ago

“I am very happy indeed with Stephen's help. His advice was always timely and clear. He helped me arrange an excellent mortgage deal.”

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Posted 1 month ago

“I have used their service to get my first home. It was excellent. Highly recommended.”

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Posted 1 month ago

“Incredible service All very straightforward Very efficient Good Work”

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Posted 1 month ago

“Beverly was brilliant from start to finish. My case wasn’t the most straightforward, but she kept pushing with multiple lenders and never gave up on me. She made everything easy to understand, kept me updated throughout, and was always there when I needed help. Thanks to her persistence and support, I’ve now completed on my home. Highly recommend!”

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Posted 1 month ago

“Referred me to the right person for my equity release but most of all stayed in contact, regularly checking that all was well and making helpful suggestions”

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Posted 1 month ago

“Amazing service and so easy to guide you though the process. Charlotte was fanatic and constantly available to help, 2nd time ive used her specifically and will alway go back”

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Posted 1 month ago

“From start to finish Louise has been incredibly helpful and supportive. At every step she was reassuring and went above and beyond many times. 100% recommend!”

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Posted 1 month ago

“Excellent service”

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Posted 1 month ago

“With a mortgage loan arranged, I was then very grateful to the protection adviser, Mohit Patel, for the personal touch he gave in helping to arrange life insurance cover. He dealt with it very sympathetically and with a good understanding of the issues involved. I would certainly recommend John Charcol.”

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Posted 1 month ago

“I approached John Charcol on recommendation to explore life cover insurance. The service I received from the staff I dealt with was really superb - especially Holly Grant who provided an excellent link between me as the client and the insurance company provider. The process was quite complex and lengthy due to extended delays with my GP practice providing access to my medical files but Holly chased this up at regular intervals as well as forwarding key additional documents the insurance company required. Communication with Holly and her colleagues was really proactive, clear and supportive throughout the process. I would highly recommend based on my experience John Charcol.”

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Posted 1 month ago

“Super helpful, honest, transparent, called when said, repsonded to emails. Everything you would want really.”

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Posted 1 month ago

“I was impressed with the support provided in finding the right life insurance policy. You took the time to understand my needs and circumstances, ensuring that I felt confident and reassured in my choices. Your dedication to delivering excellent service and putting clients first truly sets you apart. I am very grateful for your help and would not hesitate to recommend your services to others. Thank you once again for your exceptional support.”

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Posted 1 month ago

“Samm is brilliant. Super friendly and efficient. Making it ever so simple. 😊”

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Posted 1 month ago

“John Charcol team were excellent - obtained my mortgage at a good rate and carried out the transfer from previous company swiftly. Probably not necessary in my case, however they "held my hand" through the whole process. Thank you all.”

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Posted 1 month ago

“Mand thanks to David he has supported me in many ways plus has patience i use to email him snd phone him several times he never got fed up of me I deeply appreciate his hard work and his co operation support he has given me in every step of my difficult time after loosing my husband during covid time. ihad to organise my self. And it was David who has made that happen. Thanks again David”

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Posted 1 month ago

“We found Shaahid to be extremely helpful, friendly and adaptable. We were quite unusual clients and were probably a little difficult to work with, but we certainly never felt a nuisance. Our non standard request was brilliantly dealt with, would definitely recommend!!”

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Posted 1 month ago

“Interested and helpful from the beginning. Phoned regularly to confirm progress”

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Posted 1 month ago

“Samm was amazing, professional , knowledgeable , on the ball, everything you need and a total asset to you . Thanks again and wont hesitate to contact her for anything else in these matters !”

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Posted 1 month ago

“I have been fully supported and treated respectfully throughout this process. Everything has been explained fully in a way to endure I have understood. The care and support I have received is second to none. I can’t thank you enough Shak and look forward to your excellent service again in the future. I have, and will continue, to recommend you to family, friends and colleagues. Thank you.”

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Posted 1 month ago

John Charcol is rated 4.9 based on 3,179 reviews