John Charcol Reviews

Name: John Charcol
Address: St. Helen's, 1 Undershaft, London, London
Rating: 4.88

4.9 Rating 2,821 Reviews

99 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 2,821 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company with great service. Randeep was very professional and kept me updated throughout the process. He went above and beyond to ensure my remortgage went through quickly with no delays. He explained everything clearly and communicated well with myself and all parties invloved to ensure a quick completion. Always a pleasure doing business with Randeep and John Charcol. I will be using them again for the foreseeable future.”

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Posted 1 month ago

“Really helpful and were available for any questions I had. Very professional and recommended.”

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Posted 1 month ago

“As always great service from John Charcol and especially from Randeep. Quick, efficient and always going above and beyond :)”

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Posted 1 month ago

“The whole process was very smooth and well-organised. Karolina was brilliant at finding the right mortgage for our situation and once we obtained a mortgage offer, Chantelle did a great job of keeping our purchase moving by chasing up solicitors and communicating with the lender. Great customer service and communication. Highly recommended.”

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Posted 1 month ago

“We have engaged Michael Coman from John Charcoal on two occasions now! He has been exceptional. The process has not been straight forward, yet he has adjusted well and dedicated considerable time to securing the best deal for us. He consistently communicates effectively and is a pleasure to work with. Thank you Michael. Can’t recommend him enough.”

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Posted 1 month ago

“The service Chris have provided has been impressive prompt and professional. Loads of information referring to the product I'm looking for. I am very happy and satisfied with this company's services and will recommend John Charcol to friends and families.”

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Posted 1 month ago

“Samm advised & reccomended some insurance policies to me alongside my mortgage. I was very happy with the service I received & would recommend her to any body looking for insurance”

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Posted 1 month ago

“Tom Bridle was a great help advising me and my partner on the best options for mortgage cover, critical illness cover and income protection. He was very knowledgeable and good at explaining how each option and policy worked, was happy to answer any questions we had, responsive and flexible to fit around our work schedule and rearrange calls at short notice. I would highly recommend Tom!”

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Posted 1 month ago

“John Charcol have been very helpful with my needs and provided me with all the informative advice whilst making sure that the service is suitable for my circumstances. I would highly recommend the company to others. Special thanks to Elliott who has been very helpful.”

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Posted 1 month ago

“Hi Mo was very very easy to talk to and has great knowledge. Took the time to restate things I didn’t understand and made it so easy to understand my insurance cover.”

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Posted 1 month ago

“Michael was incredibly helpful and communicative, fighting my corner to get me the best mortgage for my situation.”

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Posted 1 month ago

“Tom Bridle was very friendly, efficient and warm. I definitely would recommend him.”

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Posted 1 month ago

“James Clark was really helpful organising my income protection. Made it all really clear and always replied quickly if I had any questions.”

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Posted 1 month ago

“Thomas was extremely helpful and professional, ensuring he kept in contact with us until our application had been submitted (despite there being a long delay on our part). Would definitely recommend and use their services again.”

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Posted 1 month ago

“Tom has been brilliant through this process and helping us find the best life insurance to suit us. He has been very easy to talk to and to understand. Very polite and always at the end of the phone or an email if you need anything. If would definitely recommend his service to my family and friends.”

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Posted 1 month ago

“Ryan was incredibly helpful with sourcing a life insurance policy - I was travelling whilst he was sourcing various quotes and he was very patient whilst I was temporarily off-grid! As this was my fiurst policy, I had lots of questions which he answered clearly, and made the process easy to understand for a beginner. Would recommend to anyone!”

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Posted 1 month ago

“Ezra was very helpful and efficient and provided an excellent service.”

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Posted 1 month ago

“I have built up a great relationship with Stephen over the past five or so years. He takes time to understand what best suits my needs and clarify my objectives, keeping me well-informed of options throughout the mortgage process. His broad financial background has also helped me position for future goals. I have been very happy with his advice and would recommend him to anyone looking for straightforward solutions to sometimes complex and protracted mortgaging dilemmas.”

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Posted 1 month ago

“Fantastic service both for mortgage and insurance”

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Posted 1 month ago

“Shaun and Alexa worked very hard to find a lender for my remortgage in very challenging circumstances. They were always responsive and willing to give their time to assist me.”

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Posted 2 months ago

John Charcol is rated 4.9 based on 2,821 reviews