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John And Ginger Reviews

4.8 Rating 2,026 Reviews
96 %
of reviewers recommend John And Ginger
4.8
Based on 2,026 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read John And Ginger Reviews

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273249466

Email:

customercare@johnandginger.co.uk

Location:

Unit D, 132-134 Albion Street,
Southwick
West Sussex
BN42 4DP

“I have ordered quite a few times now and always great, fuss free service, and prompt delivery. Added bonus of receiving free samples with the order too.. highly recommended purchasing from J & G.”
Helpful Report
Posted 7 years ago
“Very happy dealing with this company. Good prices and free postage, and a very quick service. Will be ordering again. Thanks!”
Helpful Report
Posted 7 years ago
“Prozatím jsem celkem spokojen a v budoucnu možná nakoupím zase.”
Helpful Report
Posted 7 years ago
Dear Customer, we're very happy to know that you liked our service & that you're considering buying from us again. We look forward to serving you again. Many thanks for your feedback!
Posted 7 years ago
“Good price. Order arrived quickly. Loved the extra samples”
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Posted 7 years ago
“I always buy my dermalogica products from jonh & ginger and they are always very quick at delivery. You always get given samples too which is nice to try new products.”
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Posted 7 years ago
“Excellent range, quick delivery.”
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Posted 7 years ago
“Great variety of products. Efficient service and fast delivery. Everything you need plus great prices 👍”
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Posted 7 years ago
“Always a great experience shopping on John and Ginger, goods arrive on time and are great quality .”
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Posted 7 years ago
“Great!”
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Posted 7 years ago
“Fast and efficient service . Highly recommend.”
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Posted 7 years ago
“Unimpressed. Order didn't arrive and when queried, took several days for a replacement to arrive although I was assured one would be sent out straight away. Won't shop here again.”
Helpful Report
Posted 7 years ago
Dear Customer, we're sorry to know that your first parcel that we sent straight away got lost in transit. However, we're happy to know that you received our second despatched with the extra skincare samples added to your parcel as agreed with you in our communication. From our 14 years of experience, we know that when I parcel is delayed by Royal Mail, waiting a couple of extra working days is the quickest & safest option. Then, if a parcel gets actually lost in transit, which is very rare, we despatch a replacement by a Premium delivery at our cost to arrive ASAP. We apologise for the waiting & appreciate your understanding & also your feedback. Kind regards, John & Ginger
Posted 7 years ago
“Super fast service with great products”
Helpful Report
Posted 7 years ago
“Fair prices, really fast and efficient delivery and a lovely touch to put in samples of other products.”
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Posted 7 years ago
“As always...quick delivery & great prices!! I buy all our Dermalogica products from here.”
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Posted 7 years ago
“Älskar John and Gingers utbud, dom små testerna man får samt trygg e-handel och snabb leverans!!”
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Posted 7 years ago
“Fully satisfied. Will buy again from John and Ginger.Adricaironi”
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Posted 7 years ago
“Brilliant website. Excellent prices on Dermalogica products, fast free shipping, allows you to select the samples. Switched from another website and not looking back.”
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Posted 7 years ago
“Great service”
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Posted 7 years ago
“Love shopping at John and Ginger. Placed my order on the Thursday afternoon and received it on the Saturday. Super fast free delivery.”
Helpful Report
Posted 7 years ago
“Awful service, haven’t received my product and no one has responded to my emails to customer service”
Helpful Report
Posted 7 years ago
Dear customer. We don’t understand why you haven’t received our emails. We are waiting for you to reply to our emails to confirm your address as it seems incomplete. Please can you check all your email folders and get back to us as soon as you can. Thank you for your feedback.
Posted 7 years ago
John And Ginger is rated 4.8 based on 2,026 reviews