John And Ginger Reviews

Name: John And Ginger
Address: Unit D, 132-134 Albion Street, Southwick, West Sussex
Rating: 4.81

4.8 Rating 1,902 Reviews

95 %

of reviewers recommend John And Ginger

4.8

Based on 1,902 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273249466

Email:

customercare@johnandginger.co.uk

Location:

Unit D, 132-134 Albion Street,
Southwick
West Sussex
BN42 4DP

John And Ginger 5 star review on 23rd July 2024

Karen Catania

John And Ginger 5 star review on 4th November 2021

Izolda Novicka

John And Ginger 5 star review on 11th February 2021

Rachel Chung

Anonymous

Anonymous // 01/01/2019

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“Delighted to find this Dr Dennis product as it was out of stock just about everywhere else in the UK and delivery was nice and fast. Would shop with John and Ginger again.”

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Posted 7 years ago

“Very clear site, super products, good advice and fast delivery also abroad. My favorite Online Beauty Store!”

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Posted 7 years ago

“The order was delivered promptly and so far the items ordered gave proven to be good.”

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Posted 7 years ago

“This was the first time I've ordered and I was disappointed! The website specified a in stock sign and delivery within a few days, however I had to wait 2 1/2 weeks for a spf moisturiser I needed for my holiday. For good customer service they should have let me know that it was not in stock when I placed the order - sorry won't be using them again.”

Helpful Report

Posted 7 years ago

Dear Customer, we're sorry to hear that your product didn't arrive on time. We aim to despatch all our orders on the same day. However, evethough it's rare, mistakes could happen and we always do our very best to make sure our customers get the products plus some extra freebies when these occur. Thank you for your feedback.

Posted 7 years ago

“Great price and very fast delivery will definitely be ordering again”

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Posted 7 years ago

“As usual a great service!”

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Posted 7 years ago

“Excellent service, Items well wrapped and Delivered before due date.”

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Posted 7 years ago

“The service was excellent initially I ordered a product which was not in stock they emailed me promptly to inform me I phoned and spoke to John who was very helpful went out of his way with chosing alternatives he gave me 10% discount on order when parcel arrived planty of samples included of skin line i was interested in. Johnandginger really care about customer satisfaction friendly and efficient will definitely continue ordering from them.”

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Posted 7 years ago

“Great service, fast postage, well packaged and discounted prices.”

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Posted 7 years ago

“Always a great service. Arrives quickly, well packaged free samples and discounted prices.”

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Posted 7 years ago

“Variety, good prices,eficiency”

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Posted 7 years ago

“Products & cost are excellent but delivery took too long on this particular order. Usually items take 24 hours but in this case was nearly a week. Hopefully just a one off!”

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Posted 7 years ago

“I have been using John and Ginger for many years. I have always found them very reliable and cheaper than other retailers. They are great to ring for advice too.”

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Posted 7 years ago

“Very effecient a very good website .Certainly I will use again”

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Posted 7 years ago

“Efficient and prompt service. My first purchase but I will definitely use this company again.”

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Posted 7 years ago

“Goods were delivered very prompty.”

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Posted 7 years ago

“very good.”

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Posted 7 years ago

“My order arrived in Denmark within a few days. I am very satisfyed.”

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Posted 7 years ago

“Still waiting second cream😳”

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Posted 7 years ago

Dear Customer, we're sorry that your second parcel didn't arrive. Customer care has been taking care of this, we're shipping it again and your product will be with you very soon. Many thanks for your feedback.

Posted 7 years ago

“Very good service and delivery well impressed every time I order”

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Posted 7 years ago

John And Ginger is rated 4.8 based on 1,902 reviews