John And Ginger Reviews

Name: John And Ginger
Address: 2 Highdown House, 11 Cecil Pashley Way, Shoreham-by-sea
Rating: 4.80

4.8 Rating 1,816 Reviews

95 %

of reviewers recommend John And Ginger

4.8

Based on 1,816 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273 249466

Email:

customercare@johnandginger.co.uk

Location:

2 Highdown House, 11 Cecil Pashley Way
Shoreham-by-sea
BN43 5PB

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt email response and timely delivery”

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Posted 7 years ago

“The order arrived quite quickly. However I ordered a 20ml bottle of eucalyptus oil but was sent a 9ml bottle but still charged for the larger bottle. I am still waiting for a reply from them to sort this out.”

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Posted 7 years ago

Dear Customer, we are sorry about the mistake made in the packing of your order. Your 20ml product is on its way. We couldn't find any email from you in our system. This is the very first time we have heard about this, otherwise we would've sent the replacement sooner. Thank you for your kind patience and understanding. Kind regards, John And Ginger

Posted 7 years ago

“very good service”

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Posted 7 years ago

“Quick and easy to use website , great prices and fast delivery 📦 even to France. Highly recommended.”

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Posted 7 years ago

“Good range of products and deliveries are always well packed and delivered quickly”

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Posted 7 years ago

“Everything arrived as promised.”

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Posted 7 years ago

“Ordering easy, prompt delivery.”

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Posted 7 years ago

“Good prices and fast delivery, so I know I do not have to wait for weeks before I get what I ordered and it's free shipping / Christina i Örebro”

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Posted 7 years ago

“Prompt service, good value - and free samples included in parcel!”

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Posted 7 years ago

“Always FANTASTIC customer service and quick delivery. Wouldn't go anywhere else now.”

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Posted 7 years ago

“Very fast delivery and happy with the quality of the products I have used so far”

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Posted 7 years ago

“Products were easy to order and delivered quickly.”

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Posted 7 years ago

“Delivery was fast and happy with the product”

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Posted 7 years ago

“My girlfriend loves it”

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Posted 7 years ago

“If I have any problems they are always extremely helpful and manage to sort the situation.”

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Posted 7 years ago

“I recently purchased a Kure nail polish online and when it arrived it was far more orange than I wanted. It is unopened and I contacted you to ask to make an exchange. I'm still waiting to hear back”

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Posted 7 years ago

Dear customer, thank you for your feedback. For reasons of health and hygiene we are unable to make exchanges or refunds on cosmetics, brushes and nail polishes, as stated in our terms and conditions. Our skincare experts are available via live chat and telephone should you need advice or help in selecting the right colour. We apologise for any inconvenience and thank you for your kind understanding. Best regards, John And Ginger.

Posted 7 years ago

“I have bought a few items from John and Ginger now and every time it has been perfect. You are updated with emails on ordering and shipping. The despatch time is always speedy and item arrives in perfect condition. An excellent service throughout. Highly recommend.”

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Posted 7 years ago

“Quick delivery. Great value for money.”

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Posted 7 years ago

“Lovely product at a great price with speedy delivery”

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Posted 7 years ago

“Product very good, good service.”

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Posted 7 years ago

John And Ginger is rated 4.8 based on 1,816 reviews