John And Ginger Reviews

Name: John And Ginger
Address: 2 Highdown House, 11 Cecil Pashley Way, Shoreham-by-sea
Rating: 4.80

4.8 Rating 1,816 Reviews

95 %

of reviewers recommend John And Ginger

4.8

Based on 1,816 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273 249466

Email:

customercare@johnandginger.co.uk

Location:

2 Highdown House, 11 Cecil Pashley Way
Shoreham-by-sea
BN43 5PB

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Value for money. Excellent customer service and delivery is so quick!”

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Posted 6 years ago

“Easy to use website, competitive prices, fast delivery. Thank you”

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Posted 6 years ago

“Goods ordered delivered promptly, no delivery charge & cheaper than buying in a shop.”

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Posted 6 years ago

“Excellent free Skin Analysis service from John and Ginger.”

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Posted 6 years ago

“I ordered some Dermologica products online hoping they would be delivered before my trip to NYC, was a lovely surprise when just the following day, my door buzzer went & a lovely smiling guy hand delivered my order, wishing me a happy holiday, great service, excellent value, one very happy customer.”

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Posted 6 years ago

“Wow, what amazing service. I ordered Friday night, parcel arrived Monday. Will be ordering from John & Ginger again.”

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Posted 6 years ago

“I order from Sweden. And delivery time is fast even though I order from abroad. And it's cheap prices. And it's free shipping which I think is top.”

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Posted 6 years ago

“Helpful advice on phone. Quick and accurate delivery”

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Posted 6 years ago

“Unfortunately, my order came with the box squashed. Luckily the product was not damaged. Apart from that, straightforward and easy to order via the website.”

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Posted 6 years ago

“Always prompt delivery and customer service is excellent.”

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Posted 6 years ago

“Good discount and reliable delivery”

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Posted 6 years ago

“Great products and quick delivery”

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Posted 6 years ago

“Great customer service and fast delivery”

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Posted 6 years ago

“The service was excellent and they sent me nice samples of my favourite brands!!! Thanks!”

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Posted 6 years ago

“My order was despatched very promptly and arrived only a couple of days after I'd placed the order despite selecting the normal delivery time of 5-9 days. Very efficient (plus there were a few extra goodies included)!”

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Posted 6 years ago

“My order was delivered when stated and was exactly what I wanted.”

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Posted 6 years ago

“great service; fab products; free samples (and new samples too) used a peel for the first time last night and my skin feels soft and smooth by Dr gross; will probably buy this peel soon; thankyou”

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Posted 6 years ago

“Free delivery and came quickly”

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Posted 6 years ago

“Delayed response to my order. Had to chase on the telephone and even then the order took 2 deliveries to be fulfilled! I’ll think twice before ordering with John and Ginger when I need more face wash. Not very ideal service !”

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Posted 6 years ago

Dear Customer, I am sorry that your order didn't arrive in the time you expected. We aim to despatch all orders on the same working day even when customers like yourself choose the free delivery option. Your order was sent in two parcels to not cause any delay. We do have a premium delivery option for customers needing their products in a hurry. There is a very small charge for this service, however deliveries do arrive more quickly. Thank you for taking the time to send us your feedback.

Posted 6 years ago

“Good website and excellent delivery service”

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Posted 6 years ago

John And Ginger is rated 4.8 based on 1,816 reviews