Login
Start Free Trial Are you a business? Click Here

John And Ginger Reviews

4.8 Rating 2,017 Reviews
96 %
of reviewers recommend John And Ginger
4.8
Based on 2,017 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read John And Ginger Reviews

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273249466

Email:

customercare@johnandginger.co.uk

Location:

Unit D, 132-134 Albion Street,
Southwick
West Sussex
BN42 4DP

“I have ordered from your company before and always had very good service. This time I was a bit disappointed to only receive 2 free samples as the times before I received more. But apart from this I am satisfied.”
Helpful Report
(Shoreham-by-Sea) - Posted 1 week ago
“Ordered a Dermalogica cleanser which I use regularly & I like their products & some nail files. Good delivery.”
Helpful Report
(Shoreham-by-Sea) - Posted 1 month ago
“I have used this cream for many years now and absolutely love it, although the price has risen dramatically over the years I still use it but maybe if it goes much higher I might need to consider stopping it and you were the cheapest I could find it, so well done 👍”
Helpful Report
(Shoreham-by-Sea) - Posted 5 months ago
“Thanks for your servises very organise”
Helpful Report
(Shoreham-by-Sea) - Posted 10 months ago
“Excellent prices, swift delivery and free samples”
Helpful Report
(Shoreham-by-Sea) - Posted 1 year ago
“Very pleased with your service. Only problem was I couldn’t see where to apply tee discount voucher so I didn’t use it .. would like to know for future reference. Xx”
Helpful Report
Posted 1 year ago
Thank you so much for your lovely feedback. We are really pleased to hear that you were happy with our service. To use a discount voucher in future, you will need to be logged into your account. Once logged in, you can enter the code either in the basket or at the checkout before completing your payment. If you ever need any help applying a voucher, please feel free to contact us and we will be happy to assist. Thank you again for shopping with us.
Posted 10 months ago
“Reasonably priced and quick delivery”
Helpful Report
Posted 1 year ago
“Prompt service & delivery”
Helpful Report
Posted 1 year ago
“Great products, packed well and delivered on time.”
Helpful Report
Posted 1 year ago
“After I placed the order I was contacted by a representative to advise that the product wasn't available and was offered a refund. I chose to wait until the product was available. It eventually arrived with a number of samples enclosed which was appreciated.”
Helpful Report
Posted 2 years ago
“Difficulty ordering on line but telephone contact works well. Very helpful and prompt delivery. Thank you”
Helpful Report
Posted 2 years ago
“The service I received was Prompt and efficient”
Helpful Report
Posted 2 years ago
“I was happy with the cream I bought. It was cheaper than from where I usually buy it. The only reason I gave a 4 is because the Ltd takes longer to ship.”
Helpful Report
Posted 2 years ago
“Always very quick delivery and very nice to deal with but only get 2 samples now not 3 like I used too and the reward points aren’t very good !”
Helpful Report
Posted 3 years ago
“Easy to order and a swift delivery and although my partner hasn't used it yet as finishing off one I am sure the product will be good value for money”
Helpful Report
Posted 3 years ago
“Quick and effective! Thanks”
Helpful Report
Posted 3 years ago
“Good quality and unusual products.”
Helpful Report
Posted 3 years ago
“Dermalogica products great. Would have preferred not to have the free gifts as I have multiple allergies. Disappointed at the packaging - not environmentally friendly / cannot be recycled.”
Helpful Report
Posted 3 years ago
Dear Customer, we are confused about the environmentally friendly packaging as the Boxes, Filling and also the Tape we use for all our orders are all 100% Environmentally Friendly. If you are referring to the Gift with Purchase and all the Free Samples that all our customers receive, then we do give the choice to our customers to add a note when they checkout stating that they would prefer not to receive any Free Gifts or Free Samples with their order. Professional advice is also available for free if you need to double check a product's ingredients for any allergies. We appreciate your feedback and are going to add a note to your account so that you won't receive any freebies with any of your future orders. Many thanks.
Posted 3 years ago
“Great choice of Dermalogica products on the site. Delivery is efficient and overall very happy with the service provided and have been a loyal customer for many years”
Helpful Report
Posted 3 years ago
“I haven't used the product as yet, but it arrived in really good time and smells nice.”
Helpful Report
Posted 3 years ago
John And Ginger is rated 4.8 based on 2,017 reviews