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John And Ginger Reviews

4.8 Rating 1,976 Reviews
96 %
of reviewers recommend John And Ginger
4.8
Based on 1,976 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read John And Ginger Reviews

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273249466

Email:

customercare@johnandginger.co.uk

Location:

Unit D, 132-134 Albion Street,
Southwick
West Sussex
BN42 4DP

Great service very easy to order and delivery was very quick, I’ll definitely be using, John and ginger again
Helpful Report
(Shoreham-by-Sea) - Posted 2 days ago
Great service & good packaging
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(Shoreham-by-Sea) - Posted 1 week ago
Easy to navigate the website, good range of products and quick and efficient with delivery. Happy with the service :)
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(Shoreham-by-Sea) - Posted 1 week ago
Great selection of items & speedy delivery.
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(Shoreham-by-Sea) - Posted 1 week ago
Fantastic service Thank you Rob at Studio 15
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(Shoreham-by-Sea) - Posted 1 week ago
Easy to order, delivery not over priced, free when ordering £40+, quick delivery. Found by chance when looking for a certain brand would definitely use again.
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(Shoreham-by-Sea) - Posted 2 weeks ago
Fair priced products delivered on time. Never had any issues with John and Ginger. Great service.
Helpful Report
(Shoreham-by-Sea) - Posted 3 weeks ago
Ordered Dermalogica products online, experience was good. Easy to order, good price and quick dispatch. also included a free sample and a card for a discount on my next oder. Very pleased and will use John and Ginger again
Helpful Report
(Shoreham-by-Sea) - Posted 3 weeks ago
Very good service. Very good value.
Helpful Report
(Shoreham-by-Sea) - Posted 3 weeks ago
Easy to order, quick dispatch, will definitely be using again
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(Shoreham-by-Sea) - Posted 3 weeks ago
Been ordering from John & Ginger for some time find orders are prompt and price spot on. Not forgetting free samples & discounts. Very happy.
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(Shoreham-by-Sea) - Posted 4 weeks ago
Love the nail varnish that I purchase from John and Ginger. Excellent service as well.
Helpful Report
(Shoreham-by-Sea) - Posted 4 weeks ago
The customer service I received was extremely lacking. The products were delayed, but I got pushback on my information sent directly from the company. How can they argue wih their own emails? Well, they did. In addtion, the product, Hopes Relief, seemed half water and half full at that. Very disappointed over all.
Helpful Report
(Shoreham-by-Sea) - Posted 1 month ago
Thank you for taking the time to leave your review. We are sorry to hear that you were disappointed with your experience. We have reviewed your order and can confirm it was placed late in the evening, processed on the next working day, and delivered within the advised working-day timeframe for our free standard delivery service, allowing for the bank holiday. We are also sorry to hear your comments regarding the Hopes Relief product. This item is supplied to us sealed by the brand, and if there is ever a concern about the consistency or fill level, we are always happy to review photos and batch details so this can be checked properly with the supplier. We always aim to be fair, clear and helpful, and we are sorry this was not how you felt on this occasion.
Posted 4 weeks ago
Lovely product, received in good time. Will order again. :)
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(Shoreham-by-Sea) - Posted 1 month ago
Lovely products despatched and received very quickly. Thank you.
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(Shoreham-by-Sea) - Posted 1 month ago
For decades my favourite John Masters hair milk, arrived promptly.
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(Shoreham-by-Sea) - Posted 1 month ago
Good service, and good products. Would recommend them!
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(Shoreham-by-Sea) - Posted 1 month ago
Great service and good pricing. Always quick deliveries.
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(Shoreham-by-Sea) - Posted 1 month ago
Love your products. One thing I was unhappy about is I couldn't track my order
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(Shoreham-by-Sea) - Posted 1 month ago
Great company to work with. Never had any problems placing orders. Delivery good too.
Helpful Report
(Shoreham-by-Sea) - Posted 1 month ago
John And Ginger is rated 4.8 based on 1,976 reviews