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John And Ginger Reviews

4.8 Rating 1,846 Reviews
95 %
of reviewers recommend John And Ginger
4.8
Based on 1,846 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read John And Ginger Reviews

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273249466

Email:

customercare@johnandginger.co.uk

Location:

2 Highdown House,
11 Cecil Pashley Way,
Shoreham-by-sea
West Sussex
BN43 5PB

Great service thank you.
Helpful Report
(Shoreham-by-Sea) - Posted 1 day ago
Excellent all round service. If you want the best, John and ginger are for you. Peter cook.
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(Shoreham-by-Sea) - Posted 1 day ago
Lovely product delivered promptly with no fuss
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(Shoreham-by-Sea) - Posted 3 days ago
Always pleased with product and service
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Posted 4 days ago
Fast delivery and well packaged. The website is easy to navigate and I won’t shop anywhere else for my cosmetics now. The free samples always put a smile on my face. Thanks J&G
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Posted 5 days ago
Very fast delivery of a standard order.
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Posted 1 week ago
Good quick service. Good selection of Kure Bazzar nailproducts which are excellent especill for sensitive nails.
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Posted 1 week ago
hello to alex and ginger good morning sending this mail to thankyou for your time and help towards myself dee parkington. really gratefull to alex and john for your caring support you give not forgetting the little samples you always post take care of yourselves best wishes deex.
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Posted 2 weeks ago
I order my skincare products from John and Ginger on a regular basis. Reliable service, items arrived in good condition and well packaged. I highly recommend J&G.
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Posted 2 weeks ago
Good quick delivery. Hair gel is great will definitely use this company again
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Posted 2 weeks ago
Excellent service delivery was excellent would recommend 5 star service
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Posted 2 weeks ago
Great prices. Great service.
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Posted 2 weeks ago
Like the product (eyeliners) but one of the boxes was open at the end. Didn’t seem to have been used so maybe someone had looked inside & didn’t like the brown colour! Felt a bit secondhand though.
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Posted 3 weeks ago
Dear Customer, Thank you very much for bringing this to our attention. We are pleased you like your eyeliners, but we are genuinely sorry that one box arrived partially opened. This most likely occurred during transit, as we never open products at our warehouse. Additionally, we do not accept returns on cosmetics, so you can be confident no makeup items are ever opened or tested before shipment. Please rest assured all our products are brand-new, unused and sourced directly from authorised suppliers. We completely understand your concern and will carefully review our packaging process to help prevent this from happening again. If you have any further questions or concerns, please contact us. Our team is always here and happy to help. Thank you again for shopping with us. We look forward to serving you again soon. Warm regards, The John and Ginger Team
Posted 2 weeks ago
Quick, efficient and good quality
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Posted 3 weeks ago
Fabulous service Had a slight issue, contacted them and it was a very quick, helpful response Will definitely use again-and have recommended to friends and relatives! Thanks J&G
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Posted 3 weeks ago
I was delighted to find that you still stocked Swissdent toothpaste products. I discovered them from you in the past but had recently stopped using the toothpaste with a consequent dullness to my teeth. I am an elderly person but am still proud of my appearance so thank you for your help. In addition congratulations on having such a straightforward ordering, paying and delivery service for a customer who is often put off by the modern systems !
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Posted 4 weeks ago
First time order, very happy with the speed in which it was delivered, thank you
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Posted 4 weeks ago
Great and quick shipping to Sweden.
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Posted 1 month ago
Fantastic products & excellent service.
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Posted 1 month ago
Excellent selections of brands and very good customer service
Helpful Report
Posted 1 month ago
John And Ginger is rated 4.8 based on 1,846 reviews