John And Ginger Reviews

Name: John And Ginger
Address: 2 Highdown House, 11 Cecil Pashley Way, Shoreham-by-sea, West Sussex
Rating: 4.81

4.8 Rating 1,864 Reviews

95 %

of reviewers recommend John And Ginger

4.8

Based on 1,864 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273249466

Email:

customercare@johnandginger.co.uk

Location:

2 Highdown House,
11 Cecil Pashley Way,
Shoreham-by-sea
West Sussex
BN43 5PB

John And Ginger 5 star review on 23rd July 2024

Karen Catania

John And Ginger 5 star review on 4th November 2021

Izolda Novicka

John And Ginger 5 star review on 11th February 2021

Rachel Chung

Anonymous

Anonymous // 01/01/2019

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“Still waiting second cream😳”

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Posted 7 years ago

Dear Customer, we're sorry that your second parcel didn't arrive. Customer care has been taking care of this, we're shipping it again and your product will be with you very soon. Many thanks for your feedback.

Posted 7 years ago

“Very good service and delivery well impressed every time I order”

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Posted 7 years ago

“I always purchase my dermalogica overnight clearing gel from John and ginger. They're always quick with their orders and it's so easy to pay for.”

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Posted 7 years ago

“Good customer service, items arrived in perfect condition !”

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Posted 7 years ago

“Easy to use web site, amazing fast delivery, over the moon daugter”

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Posted 7 years ago

“I loved the nail polish . impressed how quickly it was delivered”

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Posted 7 years ago

“Quick delivery, lovely nail varnish - thanks!”

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Posted 7 years ago

“Lid was damaged and didnt get any free samples poor service”

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Posted 7 years ago

Dear Customer, sorry to hear that the lid got damaged in transit. You could've contacted us, so we could've done something about it. As you can see by most of our other reviews, we are very generous with our free samples. However, a mistake could've happened. Once again, please contact us next time so we can make sure that you are 100% satisfied with our service. Thank you for your feedback.

Posted 7 years ago

“I ran out of time re a discount offer but customer services helped me resolve the issue, this resulted in a lovely refund on already reasonably priced Dermalogica products.”

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Posted 7 years ago

“Excellent service - quick dispatch, quick delivery - thank you!!”

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Posted 7 years ago

“Prompt delivery and fantastic product range. Excited to come across this website!”

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Posted 7 years ago

“Ease of shopping, quick delivery and discount offered too”

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Posted 7 years ago

“Fair Price Easy Ordering Quick Delivery”

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Posted 7 years ago

“Excellent,fast quick efficent service. Will deal with again.”

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Posted 7 years ago

“The prices and the delivery”

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Posted 7 years ago

“very good service of quality products and competetive prices”

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Posted 7 years ago

“I buy Dermalogica products and have found John and Ginger offer a wide range at competitive prices. Delivery is prompt and package contains some free samples.”

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Posted 7 years ago

“My goods arrived promptly And the free gifts are a bonus. I’m happy. Xx”

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Posted 7 years ago

“Wrong item delivered and was very quickly sorted out by Alex from customer services.”

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Posted 7 years ago

“Easy to place an order and very fast delivery”

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Posted 7 years ago

John And Ginger is rated 4.8 based on 1,864 reviews