John And Ginger Reviews

Name: John And Ginger
Address: 2 Highdown House, 11 Cecil Pashley Way, Shoreham-by-sea
Rating: 4.80

4.8 Rating 1,816 Reviews

95 %

of reviewers recommend John And Ginger

4.8

Based on 1,816 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273 249466

Email:

customercare@johnandginger.co.uk

Location:

2 Highdown House, 11 Cecil Pashley Way
Shoreham-by-sea
BN43 5PB

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent range of products and VERY speedy delivery.”

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Posted 6 years ago

“Pleased with products and quick delivery”

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Posted 6 years ago

“Fantastic service Rang to check stock as couldn't find available anywhere else. Ordered over phone while got stock and arrived in a couple of days. Will definitely use again, very pleased.”

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Posted 6 years ago

“Great selection of products; reasonable pricing (incl. the postage costs) and fast delivery. Have ordered from J&G regularly for over 9 years now.”

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Posted 6 years ago

“The website is easy to use. Products very competitive in price. Very quick despatch and I like the free testers that they pop in with the order.”

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Posted 6 years ago

“Mostly good value always excellent service.”

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Posted 6 years ago

“I am very pleased with the service of John & Ginger. It is very sufficient, helpful and prompt. Thanks a lot for your service and cooperation, With Best Wishes, Alexandra Ildatov”

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Posted 7 years ago

“Love the products kept informed of delivery friendly & helpful what more could you want.”

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Posted 7 years ago

“Thank you for a great service! I could not get a better price anywhere for the products that I ordered. The international delivery (in my case to Germany) did however take quite a while to arrive. But other than that, great service.”

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Posted 7 years ago

“Very friendly people, help and advice always available. Price fair and always the best available”

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Posted 7 years ago

“Did not contain contents I expected. Contacted customer services but have had no reply.”

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Posted 7 years ago

Dear Customer, we're sorry that you're unhappy with your purchase. Unfortunately, we haven't received any email from you. Please contact customer care so we can help you further. Many thanks for your feedback!

Posted 7 years ago

“My order arrived SO quickly (!) and was exactly as I wanted. Thank you.”

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Posted 7 years ago

“Quality product, reasonably priced, delivered on time.”

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Posted 7 years ago

“Parcel has not yet been delivered...We are still waiting for the parcel..Since it was ordered through normal delivery option I can’t even track the order and the parcel has not been delivered yet..Very unhappy with this order.. I request you to kindly find out what has happened with my parcel and kindly get back to me ASAP... Thank u!!! Regards Smitha”

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Posted 7 years ago

Dear Customer, we're sorry your parcel hasn't arrived as quick as you expected it. Parcels going to India, and also to Russia, Brazil or Australia take longer than most other countries. We haven't received an email from you about this at all. We recommend you to upgrade your delivery service from the free delivery service to an International Premium delivery at the checkout, when you need your order to get there much quicker than what we show on our free delivery service details. Please contact customer care with your information so we can help you further. Many thanks!

Posted 7 years ago

“Quick, professional service and am very happy with my new products. I also found the colour swatches online to be very true to the nail polish colours”

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Posted 7 years ago

“I had been looking for the Refinery conditioner, M&S, John Lewis both failed so thankfully J&G came up with the goods at a fair price and delivered promptly.”

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Posted 7 years ago

“Product arrived on time, well wrapped and with free samples. Competitive price, it's good to support a local company.”

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Posted 7 years ago

“You supply very good products and so easy to order with excellent customer service”

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Posted 7 years ago

“Excellent communication. Delivery much quicker than anticipated. Also lots of lovely free samples. Win win. Will definitely be using J & G again.”

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Posted 7 years ago

“Good service, great prices and immediate delivery. Everything you would want.”

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Posted 7 years ago

John And Ginger is rated 4.8 based on 1,816 reviews