John And Ginger Reviews

Name: John And Ginger
Address: 2 Highdown House, 11 Cecil Pashley Way, Shoreham-by-sea, West Sussex
Rating: 4.81

4.8 Rating 1,857 Reviews

95 %

of reviewers recommend John And Ginger

4.8

Based on 1,857 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273249466

Email:

customercare@johnandginger.co.uk

Location:

2 Highdown House,
11 Cecil Pashley Way,
Shoreham-by-sea
West Sussex
BN43 5PB

John And Ginger 5 star review on 23rd July 2024

Karen Catania

John And Ginger 5 star review on 4th November 2021

Izolda Novicka

John And Ginger 5 star review on 11th February 2021

Rachel Chung

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“found everything I needed within seconds, and am now on my way to healthy nails again. Thanks very much for providing such a good product!”

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Posted 5 years ago

“Only came across this website when trying to find Dr Dennis Gross daily peels that were out of stock from my usual supplier and I am so glad I found it. They supply loads of high end products and I received a great free gift of which I will be buying the full size products soon, great delivery times as well, will stick with this supplier”

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Posted 5 years ago

“I received the wrong item and have had to return it to wait for the correct item to be sent . Not a great start but the customer service on phone was very easy and have they assured me that it’s on its way !”

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Posted 5 years ago

Dear Customer, we're sorry that we packed the wrong item, we're extremely busy right now and even being this busy, and as you could see by our reviews, this happens very rarely, but we're still humans and make mistakes sometimes. We've already shipped the right product to you. Many thanks for your feedback, we're taking even more care than before. We hope you found our customer service easy to contact and responsive. Many thanks!

Posted 5 years ago

“Ordered and arrived timeously and beautifully packaged. Thank you.”

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Posted 5 years ago

“I’ve used John & Ginger twice and both times I’ve found their service, pricing and speed of delivery to be of a high standard. I’m particularly impressed with the 3 samples I can choose. I highly recommend this Company!”

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Posted 5 years ago

“A very efficent business. Website works well! A full range of products. Quick response and delivery.”

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Posted 5 years ago

“Easy to place order and delivery by Royal Mail arrived 8 working days later which is OK in the present circumstances”

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Posted 5 years ago

“John and Ginger dealt with my order very quickly and it arrived safely and considering these difficult times with Covid-19 promptly. Many thanks for your super service.”

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Posted 5 years ago

“First time using and will return. Lovely customer service on their online chat option aswell as super fast delivery. Did not ask for next day but still received the following day even during this pandemic! Brilliant! Thank you xx”

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Posted 5 years ago

“Very pleased with products, quick delivery”

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Posted 5 years ago

“Great service during the Coronavirus. Package arrived super fast. Thank you so much. Will order again with you. Thanks Emilie”

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Posted 5 years ago

“First time I have ordered from this Company best price and quick delivery ! I will definitely be ordering from them again great experience”

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Posted 5 years ago

“Easy to use website and ordering was straightforward. Products arrived on time, were well packed and are as described. Happy to recommend based on this experience.”

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Posted 5 years ago

“Well this company was a gem of a discovery. Prompt delivery, easy website to navigate & 3 free samples to choose from a huge list! I'll definitely be buying more from them. Thank you all at J&G”

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Posted 5 years ago

“Arrived as expected and well packaged”

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Posted 5 years ago

“Always able to get my products good communication and fast delivery thanks”

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Posted 5 years ago

“Lovely relaxing smells from the incense. Just what I need now.”

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Posted 5 years ago

“Super quick delivery! no complaints, will definitely be using again 10/10”

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Posted 5 years ago

“I love John & Ginger and the team there are always so helpful & friendly. Alex is so lovely and very helpful with everything and a great beautician. I would definitely recommend them 100%”

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Posted 5 years ago

“It was a huge relief to speak to a friendly voice. They were so pleasant and helpful and informative about the products which I wanted. I have made 2 separate orders and needed some guidance for products in the 2nd order. The gentleman wasn't able to answer but arranged for his daughter to call me back which she did very promptly. My order proceeded and was mailed off immediately. Due to the current coronavirus affecting mail deliveries I'm still awaiting delivery of my 2nd order . I would highly recommend John and Ginger . They made me feel like a friend.”

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Posted 5 years ago

John And Ginger is rated 4.8 based on 1,857 reviews