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John And Ginger Reviews

4.8 Rating 1,857 Reviews
95 %
of reviewers recommend John And Ginger
4.8
Based on 1,857 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read John And Ginger Reviews

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273249466

Email:

customercare@johnandginger.co.uk

Location:

2 Highdown House,
11 Cecil Pashley Way,
Shoreham-by-sea
West Sussex
BN43 5PB

Good prices and great delivery
Helpful Report
Posted 5 years ago
Prices good. Delivery excellent. Very satisfied.
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Posted 5 years ago
Excellent service and excellent products
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Posted 5 years ago
I purchased the Medik8 CSA Philosophy Kit Discovery Edition for myself (female edition) I received the product for men. I sent an email to inform and was told that the men and ladies product was the same. This has put me off as I'm not fully convinced. I cannot find anything that says it is suitable form both men and women.
Helpful Report
Posted 5 years ago
Dear customer, we're sorry about sending the men's gift instead of the normal gift, they are so similar, and that's why we made a human error, Apologies for that. We informed you about our mistake and confirmed that the products are exactly the same, the outside packaging of the gift set is different but the products are the same with the same sizes and ingredients and price. We misunderstood the communication that we have with you, and we believed that you were happy keeping them. You won't find any info about those Medik8 products being just for men or just for women because they are unisex as mentioned in our conversations. Please contact customer care again and we'll be happy doing an exchange. Please remember that we only did this as we wrongly believed by your response, that you were going to be happy with the order. Our aim is to make all our customers 100% satisfied with our service. Thank you for your feedback and we hope to resolve this matter as quick as possible for you to feel 100% sure about using our products. Many thanks!
Posted 5 years ago
Never used before. Cheaper prices and quick delivery. Definitely use again in the future.
Helpful Report
Posted 5 years ago
Good range of products- they had all the items I wanted. Great money saving offers and nice to receive free samples and gifts. Packaged well and not over packaged.
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Posted 5 years ago
Great products at good prices - excellent quality! Great company to purchase from - excellent customer service. Strongly recommend to anyone!👌
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Posted 5 years ago
Good prompt service and delivery and excellent prices
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Posted 5 years ago
Got everything I needed with super quick delivery! Thank you!! xx
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Posted 5 years ago
Efficient online seller.
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Posted 5 years ago
Rapid and effcient service. Thank you so much.
Helpful Report
Posted 5 years ago
Ordering the goods was easy. The lady dealt with the order was efficient and helpful, she was also friendly.
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Posted 5 years ago
Very happy with my purchases . Information and service excellent
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Posted 5 years ago
Lovely polish and fast delivery. Thank you
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Posted 5 years ago
Quickly and efficiently supply all beauty products at excellent value.
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Posted 5 years ago
Very efficient service. Never had a problem.
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Posted 5 years ago
Very pleased with my first order
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Posted 5 years ago
Very happy with my first purchase. Fast delivery and great communication. Will buy from John and Ginger again!
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Posted 5 years ago
Very happy with product. Very speedy delivery. Would recommend.
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Posted 5 years ago
Amazing people always professional good advice on what products to use
Helpful Report
Posted 5 years ago
John And Ginger is rated 4.8 based on 1,857 reviews