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John And Ginger Reviews

4.8 Rating 2,025 Reviews
96 %
of reviewers recommend John And Ginger
4.8
Based on 2,025 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read John And Ginger Reviews

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273249466

Email:

customercare@johnandginger.co.uk

Location:

Unit D, 132-134 Albion Street,
Southwick
West Sussex
BN42 4DP

“Excellent service. Amazing choice.”
Helpful Report
Posted 6 years ago
“It was my first time shopping with John and Ginger, ordering was simple and straight forward I received my order in a couple of days. I was very happy with the service.”
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Posted 6 years ago
“Very pleased with product, very fast delivery, good value thanks!”
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Posted 6 years ago
“I returned an empty product but to date have not heard back. I was originally told you were out of stock but have heard nothing as to whether you have received the returned empty product and when I might expect a replacement or a refund.”
Helpful Report
Posted 6 years ago
Dear Customer, We're sorry that your product was faulty in the first place and that the replacement hasn't arrived as quickly as you were expecting it. We appreciate your review very much, however we're a bit confused as we've already sent the replacement, and contacted the manufacturer to let them know about the faulty product. We have been communicating with you actively by email & by phone so you were aware that your replacement was on its way. Customer care will call you again and send you another email to reconfirm all of this once again for your records. Thank you for your feedback.
Posted 6 years ago
“Excellent fast delivery”
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Posted 6 years ago
“Wonderful products and wonderful service. Highly recommend.”
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Posted 6 years ago
“Good service and prompt delivery. Love the samples and occasional bonus gifts.”
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Posted 6 years ago
“Really good service, quick delivery and super responsive and friendly”
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Posted 6 years ago
“Love John & Ginger! Always great service, easy to order and quick delivery.”
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Posted 6 years ago
“A very good and quick service with excellent products. It's good to be kept in the loop with the information.”
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Posted 6 years ago
“A good price and quick delivery. Will shop with you again.”
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Posted 6 years ago
“Really recommend buying from John and Ginger. I have received lots of lovely samples with every order. They stick to deliver times! Thankyou”
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Posted 6 years ago
“Excellent from order to delivery of product”
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Posted 6 years ago
“Good prices for dermalogica plus good samples. Fast delivery. All good. Will use again.”
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Posted 6 years ago
“Received on time”
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Posted 6 years ago
“Excellent product range and very quick delivery!”
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Posted 6 years ago
“Great product and great service, even during pandemic.will use again.”
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Posted 6 years ago
“Great range of products and excellent delivery time”
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Posted 6 years ago
“Would highly recommend this company. Sent a gift from Scotland to my daughter in New Zealand and it arrived in good condition and very quickly. Postage rates are very favourable too. Will def use again. 5*”
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Posted 6 years ago
“Excellent service, my products all arrived next and included a few free samples. Would definitely recommend John & Ginger.”
Helpful Report
Posted 6 years ago
John And Ginger is rated 4.8 based on 2,025 reviews