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John And Ginger Reviews

4.8 Rating 2,025 Reviews
96 %
of reviewers recommend John And Ginger
4.8
Based on 2,025 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read John And Ginger Reviews

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273249466

Email:

customercare@johnandginger.co.uk

Location:

Unit D, 132-134 Albion Street,
Southwick
West Sussex
BN42 4DP

“Will definitely be buying my dermalogica products from here from now on :)”
Helpful Report
Posted 6 years ago
“Amazing customer service. Skincare query answered in great depth by Alex; she took the time to evaluate the information I gave her and created a personalised routine to suit my skin. She’s an absolute asset to your team, it’s a rarity to receive such great service. Thank you.”
Helpful Report
Posted 6 years ago
“Easy site to navigate. Item as described ( eye pencil sharpener) & quickly despatched.”
Helpful Report
Posted 6 years ago
“I was delighted to find the nail polish I wanted which was unavailable through my usual retailer. The delivery was slower than I expected but the Covid effects everything now.”
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Posted 6 years ago
“I AVE USED JOHN AND GINGER FOR A NUMBER OF YEARS PLACING AN ORDER USUALLY MONTHLY I LOVE DERMALOGICA PRODUCTS AND ALTHOUGH J AND G'S DESCRIPTIONS OF PRODUCTS CAN BE A LITTLE SPARSE, THEIR ONLINE CHAT SERVICE IS VERY GOOD AND RESPONSIVE. THE TURN AROUND OF THE ORDER IS ALWAYS VERY QUICK AND THE FREE DELIVERY IS A BIG SELLING POINT FOR ME. WOULD ALWAYS HIGHLY RECOMMEND THEM”
Helpful Report
Posted 6 years ago
“excellent products, good packaging, generous amount of samples, the best!”
Helpful Report
Posted 6 years ago
“Great speed of delivery and excellent customer service. A small hiccup on my delivery but it was rectified very efficiently. Thank you”
Helpful Report
Posted 6 years ago
“Purchased the HD Highlighter. Swift postage. Only negative, was that some of the powder had fallen outside of the compact, so had glittery powder everywhere when taking out of the box but that'd be a manufacturer error.”
Helpful Report
Posted 6 years ago
“Excellent service, prompt delivery, competitive price, and a myriad of luxury skincare items. A wonderful surprise to find samples included. Will definitely be using this company again.”
Helpful Report
Posted 6 years ago
“Excellent service, easy website, ordering very simple do complete, I would use John and Ginger again... very professional service!”
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Posted 6 years ago
“Always perfect”
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Posted 6 years ago
“Great skin products...very happy.”
Helpful Report
Posted 6 years ago
“Waited 3 weeks for a cream”
Helpful Report
Posted 6 years ago
Dear Customer, you chose free standard delivery & not premium, your city has been in lock-down, the tracking says that it took only 5 working days from placing your order until the parcel got to your address, not 3 weeks. Our free delivery service says it could take up to 5 working days. We can't really understand your feedback, so please contact us with more details, so we can help you further. Many thanks.
Posted 6 years ago
“ALWAYS excellent, friendly and professional customer service, delivery and their products are the best. Totally recommend.”
Helpful Report
Posted 6 years ago
“Fabulous service, products are always delivered quickly & without any fuss Very much my ‘ go to’ service with such competitive pricing John and Ginger have never let me down”
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Posted 6 years ago
“Great service and great products. I made an error with my order which was rectified very quickly. Thank you”
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Posted 6 years ago
“Family run business in a relaxed atmosphere for beauty treatments. Knowledgeable and efficient staff. Excellent products sold, beautifully packaged and economical to use. Wide variety of high quality products, well worth trying.”
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Posted 6 years ago
“Quick and efficient service. Reasonable prices:-)”
Helpful Report
Posted 6 years ago
“Super easy to purchase, quick delivery! Streightners are brilliant. 10 out of 10!”
Helpful Report
Posted 6 years ago
“Quick delivery in impeccable conditions”
Helpful Report
Posted 6 years ago
John And Ginger is rated 4.8 based on 2,025 reviews