John And Ginger Reviews

Name: John And Ginger
Address: 2 Highdown House, 11 Cecil Pashley Way, Shoreham-by-sea
Rating: 4.80

4.8 Rating 1,813 Reviews

95 %

of reviewers recommend John And Ginger

4.8

Based on 1,813 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273 249466

Email:

customercare@johnandginger.co.uk

Location:

2 Highdown House, 11 Cecil Pashley Way
Shoreham-by-sea
BN43 5PB

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Consistently excellent service. Totally reliable and good value. Highly recommend and would not shop elsewhere for these purchases. Speedy delivery and well packaged.”

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Posted 5 years ago

“Great prices with free samples and very quick delivery.”

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Posted 5 years ago

“Great company, great offers and always delivered on time 😊”

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Posted 5 years ago

“Seemed efficient enough”

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Posted 5 years ago

“My parcel arrived but an item was missing.Said on invoice to follow and I am still waiting! There was no email from the company to say that there was a problem with the order or that the item was out of stock.I have emailed them twice and still no rely.I will have to phone them.What a pain”

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Posted 5 years ago

Thank you for your feedback. Customer care sent you an email to let you know that there was a delay with one of the items that your purchased. Even though it was only for a few days before it arrived, we didn't want to hold up the shipment of your your order so it was sent straight away with the delayed item to follow in another parcel. An email was sent explaining this so please check your junk email folders. Thank you for shopping at John And Ginger.

Posted 5 years ago

“I am a regular user of john and ginger for my cheaper then anywhere else dermalogica produccts I love the special offers the free goodies and the speedy delivery ive never had a problem but if I did I'm sure they would rectify it I order over the phone as I am a dinosaur on the computer it is so easy to order from them”

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Posted 5 years ago

“Easy to make an order. Quick delivery, happy with 3 free samples. Thank you.”

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Posted 5 years ago

“Great service. Arrived on time as usual. Simple and easy ordering service.”

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Posted 5 years ago

“Very prompt ssrvice.”

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Posted 5 years ago

“I ordered mostly Maroma incense sticks and the packet came quick and well packed. Unfortunately one item was missing, so I contacted John and Ginger. They replied also quickly and the item was received by me in Jersey in 3 days!!! Great service and great quality Maroma products.”

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Posted 5 years ago

“Jestem bardzo zadowolona z zakupów. Zamówienie zostało bardzo dobrze spakowane i szybciutko wysłane, Trochę długo trwała przesyłka , ale niestety po polskiej stronie dostarczającym przesyłkę jest Poczta Polska , a tej nigdy się nie spieszy... Dziękuję za profesjonalną obsługe i pozdrawiam :)”

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Posted 5 years ago

“John and Ginger gave a fast and efficient service at a very competitive price. I will definitely use them again”

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Posted 5 years ago

“The best phone this time to place my order I must say they were very friendly and helpful always came very quick wouldn't go any were else love the free sample you get thank u x”

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Posted 5 years ago

“Five star service and products. Highly recommended. Good prices too!”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Very helpful on supplying products for your legs and sleep problems to customers.”

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Posted 5 years ago

“Great product,not the quickest of response from order to delivery”

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Posted 5 years ago

“Brilliant service, I ordered sienna x and I can’t be happier. Thank you for being so efficient”

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Posted 5 years ago

“Great service no hassle loved the free gift will definitely use again, highly recommend”

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Posted 5 years ago

“Excellent service from order to receipt of product. Always helpful and friendly to do business with. Strongly recommend to anyone.”

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Posted 5 years ago

John And Ginger is rated 4.8 based on 1,813 reviews