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John And Ginger Reviews

4.8 Rating 1,857 Reviews
95 %
of reviewers recommend John And Ginger
4.8
Based on 1,857 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read John And Ginger Reviews

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273249466

Email:

customercare@johnandginger.co.uk

Location:

2 Highdown House,
11 Cecil Pashley Way,
Shoreham-by-sea
West Sussex
BN43 5PB

Great speedy service
Helpful Report
Posted 5 years ago
Arrived well packed and in good time - some freebie sample too - bonus! Thankyou.
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Posted 5 years ago
Brilliant service very quick delivery
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Posted 5 years ago
Always use John & Ginger for my dermalogica products. The prices are very competitive. The items have always arrived quickly. I've had no problems at all and I love the free samples.
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Posted 5 years ago
Staff extremely helpful. Have used this service four times
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Posted 5 years ago
Amazing people always giving professional advice on products
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Posted 5 years ago
This company delivers much faster compared to the other companies l have ordered from, Very good customer service
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Posted 5 years ago
Great and convenient service
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Posted 5 years ago
Poor seller! Won’t use these again !Wasn’t happy with scissors, not worth the money and we’re marked on the metal part !
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Posted 5 years ago
Dear customer we noticed that you have already left a review for the product so,we are taking action by passing the product review to our suppliers. For this service review we are asking you kindly what the reason is for your feedback just for our service as we posted your order on the same day it was placed and we added free samples as well. The order also arrived on time even during this pandemic, we would appreciate you give us some constructive feedback regarding our service please as even though we think we have provided a great service to you maybe we missed something. Kind regards The John & Ginger Team.
Posted 5 years ago
Very good service excellent choice of goods
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Posted 5 years ago
Great products and excellent service. Thank you.
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Posted 5 years ago
Had the product I wanted . Arrived quickly. Well wrapped. Sample size free gifts. Good prices.
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Posted 5 years ago
I will certainly use John and Ginger again. Their prices and customer service are excellent. Inspite of the Coronavirus shut down my order arrived swiftly and is the cheapest I have seen anywhere. I ordered 2 Monu eye gels and they only had one in stock but promised the second when they are restocked. Delighted with this company and would certainly recommend them.
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Posted 5 years ago
Excellent customer service and speedy delivery.
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Posted 5 years ago
Good customer service after chasing order. Can only assume delay was due to this awful pandemic. Thank you very much to all at John & Ginger!
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Posted 5 years ago
Easy website to use, quick service, no complaints.
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Posted 5 years ago
Always delivered quickly in excellent condition, good range of products.
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Posted 5 years ago
I now always order my face wash from John and Ginger, they seem to be the best price I can get them online, arrive promptly and they add in free samples with my order
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Posted 5 years ago
I love my trainers, very comfy, great service, all good.
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Posted 5 years ago
Efficient, well packaged Swift delivery
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Posted 5 years ago
John And Ginger is rated 4.8 based on 1,857 reviews