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John And Ginger Reviews

4.8 Rating 1,816 Reviews
95 %
of reviewers recommend John And Ginger
4.8
Based on 1,816 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read John And Ginger Reviews

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273 249466

Email:

customercare@johnandginger.co.uk

Location:

2 Highdown House, 11 Cecil Pashley Way
Shoreham-by-sea
BN43 5PB

Anonymous
Anonymous  // 01/01/2019
I ran out of time re a discount offer but customer services helped me resolve the issue, this resulted in a lovely refund on already reasonably priced Dermalogica products.
Helpful Report
Posted 6 years ago
Excellent service - quick dispatch, quick delivery - thank you!!
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Posted 6 years ago
Prompt delivery and fantastic product range. Excited to come across this website!
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Posted 6 years ago
Ease of shopping, quick delivery and discount offered too
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Posted 6 years ago
Fair Price Easy Ordering Quick Delivery
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Posted 6 years ago
Excellent,fast quick efficent service. Will deal with again.
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Posted 6 years ago
The prices and the delivery
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Posted 6 years ago
very good service of quality products and competetive prices
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Posted 6 years ago
I buy Dermalogica products and have found John and Ginger offer a wide range at competitive prices. Delivery is prompt and package contains some free samples.
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Posted 6 years ago
My goods arrived promptly And the free gifts are a bonus. I’m happy. Xx
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Posted 6 years ago
Wrong item delivered and was very quickly sorted out by Alex from customer services.
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Posted 6 years ago
Easy to place an order and very fast delivery
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Posted 6 years ago
The prices are brilliant can't beat them . No postage even better.
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Posted 6 years ago
Great fast service!
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Posted 6 years ago
Good price, arrived fast, few samples thrown in. Couldn’t ask for much more. Thanks!
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Posted 6 years ago
Easy to order, good price & fast delivery
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Posted 6 years ago
Delivered quickly, in full and with excellent communication all the way through the order process.
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Posted 6 years ago
Delivery was the fastest ever and prices are good. Just wish more brands were available. Will definitely buy again.
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Posted 6 years ago
I still did not get my goods which were ordered on 9/5/18 Thanks a lot ...
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Posted 6 years ago
Dear customer, I am sorry to hear that you have yet to receive your order. I can confirm that its has been despatched, although we do find that parcels to your country do take longer than normal to be delivered. I can see that you opted for our free delivery option so we are unable to track your parcel, it usually leaves the U.K within 3 working days, and even tracked parcels can take a month to 6 weeks to be delivered to your country. It will get to you, however its just seems to take longer to pass through your system in Israel. Customer services have also sent you an email. Thank you for your feedback.
Posted 6 years ago
Fast delivery and order as requested.
Helpful Report
Posted 6 years ago
John And Ginger is rated 4.8 based on 1,816 reviews