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John And Ginger Reviews

4.8 Rating 1,816 Reviews
95 %
of reviewers recommend John And Ginger
4.8
Based on 1,816 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read John And Ginger Reviews

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273 249466

Email:

customercare@johnandginger.co.uk

Location:

2 Highdown House, 11 Cecil Pashley Way
Shoreham-by-sea
BN43 5PB

Anonymous
Anonymous  // 01/01/2019
Great Neom products at a great price - quickly delivered too. Thank you, I love my purchases.
Helpful Report
Posted 6 years ago
As a first time customer I wasn`t sure what to expect. The full service ordering/confirmation/despatch/receipt went perfectly
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Posted 6 years ago
I JUST LOVE ALL YOUR PRODUCTS.
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Posted 6 years ago
Reliably excellent products and customer service plus swift delivery
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Posted 6 years ago
Very quick shipment to the Netherlands!
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Posted 6 years ago
Excellent service tho found the Tisserand range hard to find amongst other brands Would be good to have the whole range in one place Product our favourite in scent, texture and quality presentation
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Posted 6 years ago
EFFICIENT FAST SERVICE WITH COMPIMENTARY SAMPLES. HAVE USED THEM FOR YEARS AND WILL CONTINUE
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Posted 6 years ago
Amazing service and the item was approx £15 cheaper than most other retailers.I’ve been using this product for a year and it leaves my sensitive skin feeling super soft.
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Posted 6 years ago
My second order in a week. Very impressed with the service and price. I think I'm starting to get an addiction for these products.
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Posted 6 years ago
Very quick delivery, thank you.
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Posted 6 years ago
excellent service, items arrived promptly .thank you. very pleased with product
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Posted 6 years ago
I have used John and Ginger for years now, their service is excellent with prompt delivery with no problems with the order requested.
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Posted 6 years ago
Great customer service! Really nice, polite and service is amazing!
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Posted 6 years ago
This is the best body wash i have found. Love the scent and the way it leaves you feeling fresh. Would certainly recommend it. Great service from John and Ginger!
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Posted 6 years ago
Delighted to find this Dr Dennis product as it was out of stock just about everywhere else in the UK and delivery was nice and fast. Would shop with John and Ginger again.
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Posted 6 years ago
Very clear site, super products, good advice and fast delivery also abroad. My favorite Online Beauty Store!
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Posted 6 years ago
The order was delivered promptly and so far the items ordered gave proven to be good.
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Posted 6 years ago
This was the first time I've ordered and I was disappointed! The website specified a in stock sign and delivery within a few days, however I had to wait 2 1/2 weeks for a spf moisturiser I needed for my holiday. For good customer service they should have let me know that it was not in stock when I placed the order - sorry won't be using them again.
Helpful Report
Posted 6 years ago
Dear Customer, we're sorry to hear that your product didn't arrive on time. We aim to despatch all our orders on the same day. However, evethough it's rare, mistakes could happen and we always do our very best to make sure our customers get the products plus some extra freebies when these occur. Thank you for your feedback.
Posted 6 years ago
Great price and very fast delivery will definitely be ordering again
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Posted 6 years ago
As usual a great service!
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Posted 6 years ago
John And Ginger is rated 4.8 based on 1,816 reviews