John And Ginger Reviews

Name: John And Ginger
Address: 2 Highdown House, 11 Cecil Pashley Way, Shoreham-by-sea
Rating: 4.80

4.8 Rating 1,816 Reviews

95 %

of reviewers recommend John And Ginger

4.8

Based on 1,816 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273 249466

Email:

customercare@johnandginger.co.uk

Location:

2 Highdown House, 11 Cecil Pashley Way
Shoreham-by-sea
BN43 5PB

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, Items well wrapped and Delivered before due date.”

Helpful Report

Posted 6 years ago

“The service was excellent initially I ordered a product which was not in stock they emailed me promptly to inform me I phoned and spoke to John who was very helpful went out of his way with chosing alternatives he gave me 10% discount on order when parcel arrived planty of samples included of skin line i was interested in. Johnandginger really care about customer satisfaction friendly and efficient will definitely continue ordering from them.”

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Posted 6 years ago

“Great service, fast postage, well packaged and discounted prices.”

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Posted 6 years ago

“Always a great service. Arrives quickly, well packaged free samples and discounted prices.”

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Posted 6 years ago

“Variety, good prices,eficiency”

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Posted 6 years ago

“Products & cost are excellent but delivery took too long on this particular order. Usually items take 24 hours but in this case was nearly a week. Hopefully just a one off!”

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Posted 6 years ago

“I have been using John and Ginger for many years. I have always found them very reliable and cheaper than other retailers. They are great to ring for advice too.”

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Posted 6 years ago

“Very effecient a very good website .Certainly I will use again”

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Posted 6 years ago

“Efficient and prompt service. My first purchase but I will definitely use this company again.”

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Posted 6 years ago

“Goods were delivered very prompty.”

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Posted 6 years ago

“very good.”

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Posted 6 years ago

“My order arrived in Denmark within a few days. I am very satisfyed.”

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Posted 6 years ago

“Still waiting second cream😳”

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Posted 6 years ago

Dear Customer, we're sorry that your second parcel didn't arrive. Customer care has been taking care of this, we're shipping it again and your product will be with you very soon. Many thanks for your feedback.

Posted 6 years ago

“Very good service and delivery well impressed every time I order”

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Posted 6 years ago

“I always purchase my dermalogica overnight clearing gel from John and ginger. They're always quick with their orders and it's so easy to pay for.”

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Posted 6 years ago

“Good customer service, items arrived in perfect condition !”

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Posted 6 years ago

“Easy to use web site, amazing fast delivery, over the moon daugter”

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Posted 6 years ago

“I loved the nail polish . impressed how quickly it was delivered”

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Posted 6 years ago

“Quick delivery, lovely nail varnish - thanks!”

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Posted 6 years ago

“Lid was damaged and didnt get any free samples poor service”

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Posted 6 years ago

Dear Customer, sorry to hear that the lid got damaged in transit. You could've contacted us, so we could've done something about it. As you can see by most of our other reviews, we are very generous with our free samples. However, a mistake could've happened. Once again, please contact us next time so we can make sure that you are 100% satisfied with our service. Thank you for your feedback.

Posted 6 years ago

John And Ginger is rated 4.8 based on 1,816 reviews