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John And Ginger Reviews

4.8 Rating 1,866 Reviews
95 %
of reviewers recommend John And Ginger
4.8
Based on 1,866 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read John And Ginger Reviews

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273249466

Email:

customercare@johnandginger.co.uk

Location:

2 Highdown House,
11 Cecil Pashley Way,
Shoreham-by-sea
West Sussex
BN43 5PB

Very good service, and delivered on time.
Helpful Report
Posted 7 years ago
Ordered arrived next day and exactly as required. Also little extra sample box included which was much appreciated.
Helpful Report
Posted 7 years ago
Great choices fast delivery free samples with order
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Posted 7 years ago
Fantastic service will be ordering again very soon
Helpful Report
Posted 7 years ago
Very pleased with the speed and efficiency with my kidders Will certainly use J&G again. Thank you!
Helpful Report
Posted 7 years ago
Quick delivery, used a voucher code and got a free moisturiser worth £70 - what's not to like?
Helpful Report
Posted 7 years ago
Easy website for ordering. Prompt delivery. Very pleased.
Helpful Report
Posted 7 years ago
I love to buy Dermalogica products from you. Good price and speedy delivery. Cant get better. Thanks
Helpful Report
Posted 7 years ago
An easy ordering process, payment process felt very safe, the product was exactly as I ordered, very swift delivery and I was kept advised via email of my order and expected delivery. Although a very good customer experience. I will definitely order from them again.
Helpful Report
Posted 7 years ago
Amazing, quick and great customer service. Love the free samples too!
Helpful Report
Posted 7 years ago
Prompt email response and timely delivery
Helpful Report
Posted 7 years ago
The order arrived quite quickly. However I ordered a 20ml bottle of eucalyptus oil but was sent a 9ml bottle but still charged for the larger bottle. I am still waiting for a reply from them to sort this out.
Helpful Report
Posted 7 years ago
Dear Customer, we are sorry about the mistake made in the packing of your order. Your 20ml product is on its way. We couldn't find any email from you in our system. This is the very first time we have heard about this, otherwise we would've sent the replacement sooner. Thank you for your kind patience and understanding. Kind regards, John And Ginger
Posted 7 years ago
very good service
Helpful Report
Posted 7 years ago
Quick and easy to use website , great prices and fast delivery 📦 even to France. Highly recommended.
Helpful Report
Posted 7 years ago
Good range of products and deliveries are always well packed and delivered quickly
Helpful Report
Posted 7 years ago
Everything arrived as promised.
Helpful Report
Posted 7 years ago
Ordering easy, prompt delivery.
Helpful Report
Posted 7 years ago
Good prices and fast delivery, so I know I do not have to wait for weeks before I get what I ordered and it's free shipping / Christina i Örebro
Helpful Report
Posted 7 years ago
Prompt service, good value - and free samples included in parcel!
Helpful Report
Posted 7 years ago
Always FANTASTIC customer service and quick delivery. Wouldn't go anywhere else now.
Helpful Report
Posted 7 years ago
John And Ginger is rated 4.8 based on 1,866 reviews