John And Ginger Reviews

Name: John And Ginger
Address: 2 Highdown House, 11 Cecil Pashley Way, Shoreham-by-sea
Rating: 4.80

4.8 Rating 1,813 Reviews

95 %

of reviewers recommend John And Ginger

4.8

Based on 1,813 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273 249466

Email:

customercare@johnandginger.co.uk

Location:

2 Highdown House, 11 Cecil Pashley Way
Shoreham-by-sea
BN43 5PB

John And Ginger 5 star review on 23rd July 2024

Karen Catania

John And Ginger 5 star review on 4th November 2021

Izolda Novicka

John And Ginger 5 star review on 11th February 2021

Rachel Chung

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with quick delivery & good packaging.”

Helpful Report

Posted 5 years ago

“Excellent , and fast delivery , wouldn’t hesitate to recommend”

Helpful Report

Posted 5 years ago

“Prompt service in these trying COVID19 times.”

Helpful Report

Posted 5 years ago

“I found the website while browsing for products to improve post acrylic nails in very poor and brittle condition. I phoned the shop and spoke to Alex who was most helpful and informative. I am using Jessica products which Alex recommended and feel confident that my nails are already showing improvement. Thank you Alex! From Carol in Surrey.”

Helpful Report

Posted 5 years ago

“Simple to complete 1st order on website. Item arrived quickly considering situation at the moment. Definately order from you again”

Helpful Report

Posted 5 years ago

“Quick delivery considering this difficult time. I love the variety of lovely products. I shall be back 😊”

Helpful Report

Posted 5 years ago

“I got it in5days it propers took away my spots and blackheads love love love”

Helpful Report

Posted 5 years ago

“First time ordering from here and I would highly recommend, fast efficient service, no problems at all, well done to achieve that in the troubled times we are in at the moment, once again thanks. Kind regards, Barbara”

Helpful Report

Posted 5 years ago

“Love my product and range of samples provided. Amazing service! Thank you so much!”

Helpful Report

Posted 5 years ago

“good products and good service. products received in a short period of time. Keep up the good work!”

Helpful Report

Posted 5 years ago

“Great service, despite the lockdown. Product arrived with a few samples which was a lovely and welcome surprise.”

Helpful Report

Posted 5 years ago

“Fast delivery, excellent service”

Helpful Report

Posted 5 years ago

“Brilliant! Good delivery time, good price and very happy with my purchase. My daughter in Cornwall put me on to you! Xxx”

Helpful Report

Posted 5 years ago

“Items were of good quality , and delivered very promptly. A great selection of good quality products, thank you.”

Helpful Report

Posted 5 years ago

“Considering the difficulties we are all facing currently, the service from John and Ginger has been excellent. Thank you 😊”

Helpful Report

Posted 5 years ago

“Good service & price.”

Helpful Report

Posted 5 years ago

“I am happy with my purchase and the time it took to deliver the item. I chose to order from John and Ginger because of the reviews, even though the item I purchased was slightly more expensive from them.”

Helpful Report

Posted 5 years ago

“Maybe not best time to order Easter Saturday ....... then COVID post but took 11. Days to arrive Not best experience however I emailed and did receive prompt reply Thank you”

Helpful Report

Posted 5 years ago

Dear Customer, we are sorry that the standard delivery service that you chose didn't deliver your nail polish as quick as you expected, as you mentioned, it was Easter, so there were Bank Holidays and the 11 days were not all working days, We despatched your order the next available working day after the Easter weekend, however Royal Mail have adhere to social distancing in their depots and sorting offices with less staff as some of them are in quarantine during this pandemic. As we explained on the phone and via email, Royal Mail are taking longer than normal to process parcels, due to covid-19. We really hope you can understand the situation right now, we are working very hard to send all our items on the same or next working day, and we hope you appreciate that this virus is making it harder for us to deliver in just a couple of days. Thank you for your feedback and we are happy you now have your nail polish.

Posted 5 years ago

“Excellent service, free samples were a nice touch. Thanks”

Helpful Report

Posted 5 years ago

“Always great service and good prices. Have purchased many items over a number of years & never disappointed.”

Helpful Report

Posted 5 years ago

John And Ginger is rated 4.8 based on 1,813 reviews