John And Ginger Reviews

Name: John And Ginger
Address: 2 Highdown House, 11 Cecil Pashley Way, Shoreham-by-sea
Rating: 4.80

4.8 Rating 1,813 Reviews

95 %

of reviewers recommend John And Ginger

4.8

Based on 1,813 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273 249466

Email:

customercare@johnandginger.co.uk

Location:

2 Highdown House, 11 Cecil Pashley Way
Shoreham-by-sea
BN43 5PB

John And Ginger 5 star review on 23rd July 2024

Karen Catania

John And Ginger 5 star review on 4th November 2021

Izolda Novicka

John And Ginger 5 star review on 11th February 2021

Rachel Chung

Anonymous

Anonymous // 01/01/2019

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“Waited 3 weeks for a cream”

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Posted 4 years ago

Dear Customer, you chose free standard delivery & not premium, your city has been in lock-down, the tracking says that it took only 5 working days from placing your order until the parcel got to your address, not 3 weeks. Our free delivery service says it could take up to 5 working days. We can't really understand your feedback, so please contact us with more details, so we can help you further. Many thanks.

Posted 4 years ago

“ALWAYS excellent, friendly and professional customer service, delivery and their products are the best. Totally recommend.”

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Posted 4 years ago

“Fabulous service, products are always delivered quickly & without any fuss Very much my ‘ go to’ service with such competitive pricing John and Ginger have never let me down”

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Posted 4 years ago

“Great service and great products. I made an error with my order which was rectified very quickly. Thank you”

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Posted 4 years ago

“Family run business in a relaxed atmosphere for beauty treatments. Knowledgeable and efficient staff. Excellent products sold, beautifully packaged and economical to use. Wide variety of high quality products, well worth trying.”

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Posted 4 years ago

“Quick and efficient service. Reasonable prices:-)”

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Posted 4 years ago

“Super easy to purchase, quick delivery! Streightners are brilliant. 10 out of 10!”

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Posted 4 years ago

“Quick delivery in impeccable conditions”

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Posted 4 years ago

“I sent an e mail to you over a week ago I ordered and paid for 200mls facial mousse de cleor your colleage contacted me to say you only had 100mls which you have sent to me I would like to be re-embersed for the remainder thank you Sandra McDade”

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Posted 4 years ago

Dear customer, we're sorry that you didn't receive our email. However, customer care called you, we've spoken to you over the phone and explained the details. Your partial refund takes a few days to show on your card statement and it'll be there at any time now. Many thanks for your feedback and we will take it into consideration to improve our service. Many thanks!

Posted 4 years ago

“My item was despatched very quickly and securely packaged. Very happy with product and service. Thank you.”

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Posted 4 years ago

“My first time buying from John & Ginger and it will not be the last i have already told lots of people how good they are. My stuff came in double quick time was well packed and i even got some free samples And on top of all that the prices were lower than anywhere else i'd looked Brilliant”

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Posted 4 years ago

“Order was dispatched and delivered promptly, the website is good to use and the prices are often better (or they have better offers than buying direct) a friend recommended John and Ginger to me and I would recommend to others”

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Posted 4 years ago

“John and Ginger have a great product range with regular discounts and fast delivery. Great customer service , which is so rare these days. Thank you”

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Posted 4 years ago

“The product I got is amazing! Arrived promptly!”

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Posted 4 years ago

“John and Ginger are consistently excellent in all areas. They are torally reliable and the customer service is excellent too. Itboscdo good to have found a company like this to order from and their discount prices help so much,l.”

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Posted 4 years ago

“I ordered from John and Ginger. The process was easy to do and the delivery came with 3 days . Cannot comment on the product as yet as have just started using them”

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Posted 4 years ago

“Delighted with my eye of Horus mascara which I normally buy in Australia. Also all the free samples!! Thankyou.”

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Posted 4 years ago

“Excellent. Have shopped with J&G for over five years and lovely to be able to choose Dermalogica samples with my purchases. Never had any issues with product quality or delivery. :-)”

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Posted 4 years ago

“Prompt posting and overly well wrapped!”

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Posted 4 years ago

“Very fast delivery. Best price for the product I could find online. Overall really good service.”

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Posted 4 years ago

John And Ginger is rated 4.8 based on 1,813 reviews