Login
Start Free Trial Are you a business? Click Here

John And Ginger Reviews

4.8 Rating 1,857 Reviews
95 %
of reviewers recommend John And Ginger
4.8
Based on 1,857 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read John And Ginger Reviews

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273249466

Email:

customercare@johnandginger.co.uk

Location:

2 Highdown House,
11 Cecil Pashley Way,
Shoreham-by-sea
West Sussex
BN43 5PB

Love this company. Great choice, fair pricing and quick delivery. Free samples too which help you try a product before you buy.
Helpful Report
Posted 4 years ago
Always a great price and really prompt free delivery.
Helpful Report
Posted 4 years ago
I ordered a hairdryer for my daughter-in-law's birthday and received it the following day. The communication was excellent and a very easy website. The hairdryer was very well packaged which included a few little samples of products...thank you. My daughter in law is delighted with her new hairdryer (I have the same one). A fab company now on my list for future products.
Helpful Report
Posted 4 years ago
Excellent product. Speedy delivery
Helpful Report
Posted 4 years ago
Alway but from here and never been let down. Fast delivery and never issues on my orders. Highly recommend
Helpful Report
Posted 4 years ago
Always so easy to order and arrives on time, used this Company many times will continue to do so
Helpful Report
Posted 4 years ago
The service is of the highest standard. Advice if required is always given in a friendly tone, and never rushed. Have over the years felt that they always listen as a friend.
Helpful Report
Posted 4 years ago
Great company great service , love the free samples I get . Makes me feel appreciated for my custom . Thanks .
Helpful Report
Posted 4 years ago
Always reliable and give the best prices
Helpful Report
Posted 4 years ago
Just a really nice company to deal with. The orders come really quickly. Thank you.
Helpful Report
Posted 4 years ago
Very good,quick delivery and accurately.Next time will order again.Thank you.
Helpful Report
Posted 4 years ago
I have only ordered Dermalogica from J&G a couple of times, and I have found them to be a reliable company with competitive prices.
Helpful Report
Posted 4 years ago
Will definitely be buying my dermalogica products from here from now on :)
Helpful Report
Posted 4 years ago
Amazing customer service. Skincare query answered in great depth by Alex; she took the time to evaluate the information I gave her and created a personalised routine to suit my skin. She’s an absolute asset to your team, it’s a rarity to receive such great service. Thank you.
Helpful Report
Posted 4 years ago
Easy site to navigate. Item as described ( eye pencil sharpener) & quickly despatched.
Helpful Report
Posted 4 years ago
I was delighted to find the nail polish I wanted which was unavailable through my usual retailer. The delivery was slower than I expected but the Covid effects everything now.
Helpful Report
Posted 4 years ago
I AVE USED JOHN AND GINGER FOR A NUMBER OF YEARS PLACING AN ORDER USUALLY MONTHLY I LOVE DERMALOGICA PRODUCTS AND ALTHOUGH J AND G'S DESCRIPTIONS OF PRODUCTS CAN BE A LITTLE SPARSE, THEIR ONLINE CHAT SERVICE IS VERY GOOD AND RESPONSIVE. THE TURN AROUND OF THE ORDER IS ALWAYS VERY QUICK AND THE FREE DELIVERY IS A BIG SELLING POINT FOR ME. WOULD ALWAYS HIGHLY RECOMMEND THEM
Helpful Report
Posted 4 years ago
excellent products, good packaging, generous amount of samples, the best!
Helpful Report
Posted 4 years ago
Great speed of delivery and excellent customer service. A small hiccup on my delivery but it was rectified very efficiently. Thank you
Helpful Report
Posted 4 years ago
Purchased the HD Highlighter. Swift postage. Only negative, was that some of the powder had fallen outside of the compact, so had glittery powder everywhere when taking out of the box but that'd be a manufacturer error.
Helpful Report
Posted 4 years ago
John And Ginger is rated 4.8 based on 1,857 reviews