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John And Ginger Reviews

4.8 Rating 1,902 Reviews
95 %
of reviewers recommend John And Ginger
4.8
Based on 1,902 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read John And Ginger Reviews

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273249466

Email:

customercare@johnandginger.co.uk

Location:

Unit D, 132-134 Albion Street,
Southwick
West Sussex
BN42 4DP

Fantastic quick delivery
Helpful Report
Posted 4 years ago
This was my first time ordering from John & Ginger and I have nothing but praise for this fantastic company! Being a devotee of the Karin Herzog range, it has becoming increasingly hard to find this Swiss, oxygen based brand in the UK. John & Ginger tempted me with their complete Herzog range but I was hesitant at first, not having heard much about them before. Rest assured that I made the right choice. I made my purchase on Saturday (with £7.50 knocked off at checkout) and recieved my order (courtesy of free delivery with lots of freebies) in the post on Monday morning! I couldn't have asked for more in terms of customer satisfaction especially in lockdown. There's also a loyalty scheme - bonus. John & Ginger, PLEASE keep the entire Karin Herzog range in stock as you are now my ONLY UK based outlet and I will be distraught if you ever discontinue this amazing brand. I will recommend this company to all my friends and will come back for more.
Helpful Report
Posted 4 years ago
I purchased medik8 from John and Ginger, really happy with my products. Alex has excellent knowledge of products and gave a professional service and I would thoroughly recommend. Alex communicated by telephone and email keeping me updated and also provided some extra advice on products.
Helpful Report
Posted 4 years ago
Very friendly and helpful on the phone. The articles sent promptly . Although the creams are expensive they can be used sparingly and last a long time.
Helpful Report
Posted 4 years ago
Great selection of products, great site to navigate, great offers and speedy delivery. Always very happy with my purchases and free samples. Love John & Ginger
Helpful Report
Posted 4 years ago
Having processed an order I am pleased to say that my enquiry was quickly resolved and my order was delivered very quickly. Thank you for your excellent customer service.
Helpful Report
Posted 4 years ago
Great range of products, comparable prices and brilliant customer service. I needed to change an online order and when I phoned, the rep couldn’t have been more helpful and friendly. Loved the samples too - would shop here again!
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Posted 4 years ago
I found John And Ginger after my usual supplier was out of stock. Items arrived well packaged and quickly (and postage was cheaper) and will continue to order from them now.
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Posted 4 years ago
I was very impressed with the wide range of products available and the quality of the service. Happy to say, my items arrived very quickly. I will certainly be using John and Ginger again.
Helpful Report
Posted 4 years ago
As a guy buying for a woman Ginger was a real help my wife was as buffed as chollocks with her presents.
Helpful Report
Posted 4 years ago
I can always get the products I use. The company is always very helpful and knowledgeable about the products they sell. Thank you for all your help.
Helpful Report
Posted 4 years ago
Everything arrived promptly and the products purchased were packaged well.
Helpful Report
Posted 4 years ago
Always prompt, always have what I want their customer service is the best if you need to talk to them.
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Posted 4 years ago
I’ve ordered from you before with very good service snd the same this time with the post office being slower, had great advice from yourselves!!
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Posted 4 years ago
I have purchased items a couple times from John and Ginger. Purchases always arrive promptly and well packaged and any queries dealt with immediately and efficiently. Will continue to buy from this site.
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Posted 4 years ago
I would recommend this company to anyone. They are efficient , helpful , friendly and their prices are competitive. I will always order through them for their genuine, effective and excellent products.
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Posted 4 years ago
I find you guys very helpful and haven given me brilliant advice over the years with all skin concerns cheers and will continue to shop with you.
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Posted 4 years ago
Smooth transaction. Excellent product - would highly recommend.
Helpful Report
Posted 4 years ago
I HAVE JUST RECEIVED THE PRODUCT SO A BIT EARLY FOR A REVIEW
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Posted 4 years ago
Quickly delivery and generous samples thank you !
Helpful Report
Posted 4 years ago
John And Ginger is rated 4.8 based on 1,902 reviews