John And Ginger Reviews

Name: John And Ginger
Address: Unit D, 132-134 Albion Street, Southwick, West Sussex
Rating: 4.82

4.8 Rating 1,998 Reviews

96 %

of reviewers recommend John And Ginger

4.8

Based on 1,998 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273249466

Email:

customercare@johnandginger.co.uk

Location:

Unit D, 132-134 Albion Street,
Southwick
West Sussex
BN42 4DP

John And Ginger 5 star review on 23rd July 2024

Karen Catania

John And Ginger 5 star review on 4th November 2021

Izolda Novicka

John And Ginger 5 star review on 11th February 2021

Rachel Chung

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I order from the website the product it was easy and the product arrived very quickly. I love the amika waver that i bought. Very happy with the service and experience i will be back. Thanks”

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Posted 5 years ago

“Product impecable and expedition went on time. But, the prices of mail are too expensive, and nowadays very unusual…”

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Posted 5 years ago

“Great prices, fast delivery snd great service”

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Posted 5 years ago

“Always efficient and excellent Customer Service. Broad range of products and great prices.”

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Posted 5 years ago

“Excellent service as always. Always very kind, when contacted, happy to help in anyway they can.”

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Posted 5 years ago

“As ever quick and efficient service”

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Posted 5 years ago

“Quick delivery, good service”

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Posted 5 years ago

“Arrived quickly and competitively priced. Very happy with my purchase.”

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Posted 5 years ago

“Great company for skincare products and very helpful if you ring up to place orders.”

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Posted 5 years ago

“Excellent service and competitive prices.”

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Posted 5 years ago

“Very happy. Received products very quickly.”

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Posted 5 years ago

“The service and delivery was very professional.. It was delivered as promised… I will definitely place an order again…”

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Posted 5 years ago

“I used John & Ginger throughout the pandemic because they was still able to sell products I use. Each order was successfully delivered within the time frames they said the order would arrive. They provided a great service during a tough time and I will remain a loyal customer as a result.”

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Posted 5 years ago

“Quick delivery very good”

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Posted 5 years ago

“Great experience got colours I could find anywhere Thank u”

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Posted 5 years ago

“Excellent customer service from John and Ginger. Would definitely recommend purchasing from them.”

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Posted 5 years ago

“Not received one of the £100+ face creams from a few weeks ago. I have emailed asking for it to be refunded but am yet to receive a response.”

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Posted 5 years ago

Dear Kelly, we have been communicating with you by our normal customer care email address and sent you trial sizes of the product until the manufacturer started again in the UK, as we explained. We believed from your emails that you were happy with our service so far. I checked our email system and found your latest email sent to a nonreply email address, that's why we didn't read your latest email, as we were communicating via customercare and also your email was sent Friday after working hours, we're picking up our emails today, Tuesday, after the bank holiday. Your refund has already be sent. Once again, apologies for the delay. Please note that our customer care team is open at normal office working hours. Many thanks for your feedback.

Posted 5 years ago

“Always found John and ginger excellent, from ordering to delivery.. I have placed an order a few times.. always boxed up well and delivered a couple of days later... Thank you John and ginger.”

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Posted 5 years ago

“Great service from John and Ginger. They had the melissa lemon balm oil I couldnt find elsewhere and at a good price. Happy with everything 😊”

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Posted 5 years ago

“Always very prompt delivery. I have used customer service for the first time recently and was very impressed. Quick response and problem resolved. Thank you!”

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Posted 5 years ago

John And Ginger is rated 4.8 based on 1,998 reviews