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John And Ginger Reviews

4.8 Rating 2,025 Reviews
96 %
of reviewers recommend John And Ginger
4.8
Based on 2,025 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read John And Ginger Reviews

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273249466

Email:

customercare@johnandginger.co.uk

Location:

Unit D, 132-134 Albion Street,
Southwick
West Sussex
BN42 4DP

“Product arrived promptly and securely packaged. Very good service.”
Helpful Report
Posted 5 years ago
“Amazing product, when supplies were out, team communicated and sent ASAP on receipt”
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Posted 5 years ago
“Very efficient, my order always arrives the next day”
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Posted 5 years ago
“Excellent & quick service as usual.”
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Posted 5 years ago
“Product in stock when many other online retailers have been out for months. Best price point I could find conpared to other companies. Would definitely use site again, Fast delivery & free samples 🙂”
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Posted 5 years ago
“Good company, my delivery this time was faster than the first time I purchased this product.”
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Posted 5 years ago
“I have been buying Dermalogica products from John and Ginger for many years and their service has always been very quick and efficient. Their staff are always very helpful and friendly. Thank you John and Ginger”
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Posted 5 years ago
“Good price and fast delivery”
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Posted 5 years ago
“Perfect product's. Fast delivery. Will buy again. Thanks”
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Posted 5 years ago
“I love John and Ginger! ❤️ Cannot praise them enough for their excellent products, competitive prices lots of bonuses & they do everything they can to help and advise you in the friendliest & welcoming way. It's a pleasure to do business with them. Thank you John & Ginger! 🥰”
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Posted 5 years ago
“Very good product and good communication with seller.”
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Posted 5 years ago
“Well packaged products delivered quickly.”
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Posted 5 years ago
“Order always arrives super quick! Great service, highly recommend.”
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Posted 5 years ago
“Thank you for your message. I would be very pleased if you could let me know when you have the liposomes hand oil back in stock. It seems to be unavailable every where. I am very pleased with your services and will always try to purchase from you. Your Faithfully Maureen Orman”
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Posted 5 years ago
“Excellent communication! Fast delivery, and excellent product”
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Posted 5 years ago
“Easy ordering, quick delivery service and great that you are offered free samples so you can try before you buy. Love the selection of products . John & Ginger is always my go to place.”
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Posted 5 years ago
“Very pleased with the service”
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Posted 5 years ago
“Well I could not negotiate your offer of 3 free samples and ended up paying additional money for items I really did not want and no free samples ! So not good really !”
Helpful Report
Posted 5 years ago
Dear Customer, our system give 3 free samples to customers that Sign In to their accounts before they place their order and then charges for any extra samples added after 3. Customers who sign in also get free UK delivery on any amount spent on Kure Bazaar and other brands. Also, free UK delivery across the whole range if you spend £30 or more on any brand anyway. When you sign in you get bonus points added to your account that you can redeem in vouchers afterwards, you get a lot of benefits by signing in to your account with us. All of this is done automatically, if you're having any problems, please contact us before placing your order by phone, email or live chat. We can help you to get all your benefits straight away, when you let us know. We can see that you have an account with us, so we've refunded the cost of your samples. Please sign in before placing any orders in the future and if something is not quite right, please contact us, so we can help you. Many thanks for your feedback.
Posted 5 years ago
“prompt delivery”
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Posted 5 years ago
“Arrive quickly, packaged well.”
Helpful Report
Posted 5 years ago
John And Ginger is rated 4.8 based on 2,025 reviews