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John And Ginger Reviews

4.8 Rating 1,975 Reviews
96 %
of reviewers recommend John And Ginger
4.8
Based on 1,975 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read John And Ginger Reviews

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273249466

Email:

customercare@johnandginger.co.uk

Location:

Unit D, 132-134 Albion Street,
Southwick
West Sussex
BN42 4DP

Very happy with purchase. Fast delivery and free samples.
Helpful Report
Posted 5 years ago
Great service as always. John and Ginger helped me to continue to feel as though I looked good throughout COVID courtesy of their great service sending me my Karin Herzog facial products.
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Posted 5 years ago
Easy to order & shipping was fast. Packaging was great (it held up to our harsh delivery people!). I highly recommend, especially for hard to find items.
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Posted 5 years ago
Frequent costumer and orders always arrived well and in time, this time I ordered on the 29th Sep. and today, the 19th, I haven´t received the order yet!
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Posted 5 years ago
Dear customer, we're sorry that this international order didn't arrive as quick as all the other times before. In the last couple of weeks our delivery company had to take more precautions, they have less staff because of the social distancing, so the international parcels are taking a bit longer than usual, unfortunately. We've upgraded all our international orders to our highest service without any extra charges to our customers to make sure the parcels arrive on time and safely to their destinations. Thank you for your feedback and we'd tracked your parcel and emailed you with more details. Kind regards, The John & Ginger Team.
Posted 5 years ago
excellent service and products as ever
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Posted 5 years ago
Excellent service!
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Posted 5 years ago
Excellent service, competitive price and lovely dermalogica freebies.
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Posted 5 years ago
Amazing Customer Service, so generous with discounts and I received my purchase the following day! I’m so happy I was recommended to John & Ginger ******
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Posted 5 years ago
A brilliant verity of products, easy to use website and super fast delivery.
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Posted 5 years ago
Excellent quick service . First time ordering but I will do so again soon
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Posted 5 years ago
I phone my orders thru and the people are so friendly and helpful and nothing is too much trouble. Delivery was the next day! There was a teeny problem with the order which was rectified the same day, again in a friendly and efficient manner
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Posted 5 years ago
Quick service. Good prices. Prompt delivery
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Posted 5 years ago
Love John and Ginger, the order came mega quick and love the freebies as well. Will definitely be ordering again and again from them.
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Posted 5 years ago
First class customer service.
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Posted 5 years ago
My parcel arrived well packaged and in good condition, Thanks.
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Posted 5 years ago
Great company product beautifully wrapped & delivered
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Posted 5 years ago
Having shopped online with J&G for many years, I have never considered using another site as their products work well for my skin and the website and delivery etc are always very prompt with good information. I do think it slightly unfair that the recent offer of spending £100 gets you a gift set and unfortunately my last purchase was £99.50 which wasn't acknowledged, however, I will probably still continue to shop with them but will look around for other offers which display a little more loyalty
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Posted 5 years ago
Excellent products prompt delivery thank you
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Posted 5 years ago
Love this company. Great choice, fair pricing and quick delivery. Free samples too which help you try a product before you buy.
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Posted 5 years ago
Always a great price and really prompt free delivery.
Helpful Report
Posted 5 years ago
John And Ginger is rated 4.8 based on 1,975 reviews