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Joe & Seph's Reviews

4.6 Rating 5,262 Reviews

88 %

of reviewers recommend Joe & Seph's

Company Reviews

Product Reviews

4.6

Based on 5,262 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

+44 (0)203 697 0203

Email:

joe@joeandsephs.com

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Joe & Seph's 5 star review on 9th December 2023

Joe & Seph's 5 star review on 22nd November 2023

Joe & Seph's 5 star review on 6th September 2023

Joe & Seph's 5 star review on 6th September 2023

Joe & Seph's 5 star review on 6th September 2023

Joe & Seph's 5 star review on 6th September 2023

Joe & Seph's 5 star review on 6th September 2023

150

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the salted caramel and double salted caramel. Very prompt response and delivery. Disappointed to have to eat popcorn very carefully. At least one piece in each bag so far has had a centre which is like rock and could damage teeth. I know that’s a very, very small amount but it removes the carefree spontaneity of eating the popcorn. I have never noticed this in the past when I’ve bought through QVC. I will give it another chance after I have got through my present stock and hope this has been a temporary blip.”

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that you loved the salted caramel and double salted caramel. We are sorry to hear that there was a piece in each bag that has hard popcorn and we definitely understand that spontaneity is important. Rest assured we will deliver the best quality popcorn and in any case you want to raise any concern or issue that you think we need to check further, do not hesitate to let us know. You can email us at support@joeandsephspopcorn.freshdesk.com and we will assist you any time. J&S 🍿🎩

Posted 1 year ago

“Tastes are generally pretty nice. Packaging seems a little ott but the product just about justifies it.”

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Mat, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 1 year ago

“Thanks for the email but I’m yet to receive the item ,I got an email stating it was dispatched on the 27th but nothing as of yet .”

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Latoya, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“I haven't received my order yet but it is possibly down to Royal mail strikes so l will wait a while😊”

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Diane, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“I ordered the Halloween Bundle I loved the Salted Caramel, went down very well, and would be my main purchase. The Pumpkin spice was nice, too much Cinnamon for our taste The Caramel and White Chocolate was nice, only as a treat”

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Juweriyah, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 1 year ago

“I know from previous orders the popcorn is delicious however I haven’t received my order despite an email telling me it’s on its way”

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Joanna, We’re so sorry to hear this. However, we appreciate fair ratings. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“Myself and my partner treated ourselves, the flavours are really good. The pumpkin spice was very tasty. However I quite enjoyed how soft the popcorn was but was also looking for a bit more crunch.”

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Scott, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 1 year ago

“The quality of the product was excellent and tasted fresh. The packaging was very professional. The only downfall I feel is the qty vs price. It is a premium product, so totally understand the price however if I am just eating popcorn with my family while watching a movie, it is over priced. For gift ideas or if you are hosting a party etc then it's a good product.”

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Rakesh, Thank you very much for leaving us a review! We appreciate your feedback. J&S 🍿🎩

Posted 1 year ago

“Thank you so much!! The popcorn was really nice and flavourful especially the pumpkin spice which was my personal favourite.”

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Hayley, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 1 year ago

“Im not a massive popcorn fan but the popcorn from these guys is really good! I personally dont like pumpkin so i will gift that onto someone else but the other flavours i bought were amazing”

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Kay, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 1 year ago

“Lovely popcorn. Bit expensive normally but thanks to Vodafone offer of the 3 bags for £3 it was lush and a lovely treat. Packaged with care. Thanks a lot!”

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Scott, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 1 year ago

“I love the salted caramel popcorn but did find too many hard kernels in my latest pack”

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Jacqui, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 1 year ago

“Great tasting popcorn at a reasonable price”

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Chris, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 1 year ago

“Taste lovely even if some of flavours are a bit unique bit expensive for popcorn”

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Kerry, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 1 year ago

“I love receiving the delivery of delicious popcorn. I sometimes feel it should arrive next day (god bless the internet and the expectations it has set up in all of us) But I remember the size of business and am quickly pleased by the superb taste. thank you. xc”

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi C, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 1 year ago

“This is my honest opinion not all the popcorn tastes good that because I don't like it or is not my cup of tea but service from them are quite slow but my family run business not bad I do hate the do not use recycle bag but aside from that is a BT good company”

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Jamiel, We’re really sorry that it did not hit the mark on you. For further suggestions, please get in touch with our customer care team who can help with this: support@joeandsephspopcorn.freshdesk.com. J&S 🍿🎩

Posted 1 year ago

“Love the tastes of Joe & Steph’s popcorn with one exception.. not sure on the spiced pumpkin flavour .. tried it and sorry… no”

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi David, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. For the Pumpkin Spice Popcorn, we understand that people's preference varies so definitely understandable. Thank you. J&S 🍿🎩

Posted 1 year ago

“Overall thoroughly enjoyed the order. 10/10”

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Tyler, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 1 year ago

“Very tasty, but is quite expensive for the amount you get.”

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Jancis, Thank you so much for your feedback! We understand your feedback regarding the amount but we can assure you that the price of the product is adequate for its quality. Nonetheless, we’re so pleased you loved your order. J&S 🍿🎩

Posted 1 year ago

“Delivery was super slow but the goods are high quality, can't complain too much.”

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Jono, We’re so sorry that your popcorn didn’t arrive on time. We do our best to dispatch all orders promptly but once your order leaves our warehouse, we have no control over how quickly our couriers and delivery partners get this to you. Please could you contact joe@joeandsephs.com and quote your order number so our customer care team can look into this for you. On the other hand, we appreciate that you loved the quality of the goods. J&S 🍿🎩

Posted 1 year ago

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Joe & Seph's is rated 4.6 based on 5,262 reviews