Joe & Seph's Reviews

Name: Joe & Seph's
Address: 3 Willen Field Road, LONDON, London Borough of Brent
Rating: 4.58

4.6 Rating 6,188 Reviews

89 %

of reviewers recommend Joe & Seph's

4.6

Based on 6,188 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

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Joe & Seph's 5 star review on 2nd September 2025

161

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved the Maple & Pecan popcorn and of course the usually great Goats Cheese and Black Pepper, however didn't like the Guiness popcorn as this didn’t really have the taste of Guinness for me.”

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Posted 1 week ago

$Read Joe & Seph\'s Reviews$

Hi! Thanks so much for your feedback! We're delighted you enjoyed the Maple & Pecan and the Goats Cheese & Black Pepper – they're definitely fan favourites. Sorry to hear the Guinness flavour didn't quite hit the mark for you. We really appreciate you sharing your honest thoughts. We'll be sure to pass your comments on to the team as we continue refining our recipes. We hope you'll be back to enjoy your favourites again soon! J&S

Posted 1 week ago

“I would love to give you a 5 star review, but UPS didn't deliver the package from you at my location even though I was home when they say they tried to deliver it. They didn't press the doorbell. I was home all day! The same thing happened last time I ordered from you.This time I had to pick the package up at a store a bit far from where I live.”

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Posted 2 months ago

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Hello Maiken! Thank you for your feedback, and we’re truly sorry for the inconvenience you experienced with the delivery. We completely understand how frustrating it must have been to stay home all day and still miss the package delivery, especially since this has happened more than once. We’re very grateful for your willingness to leave a 5-star review despite the delivery issues, and we hope to provide you with a much smoother experience next time. J&S

Posted 2 months ago

“I've had stuff before,but the sweet and salty popcorn is out of this world. Yum”

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Posted 2 months ago

$Read Joe & Seph\'s Reviews$

Hi there! Thank you for your fantastic feedback! We’re so pleased to hear that you enjoyed both our savoury and sweet flavours equally. Your kind words truly mean a lot to us, and we’re delighted we could provide such a superb popcorn experience. We look forward to serving you again soon! J&S

Posted 2 months ago

“Expensive but ok for a treat.. One of the bags was tiny but was supposed to be 4 portions ...hmmm not sure about that”

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Posted 3 months ago

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Hi there! Thank you for your feedback! We're glad to hear you still enjoyed it as a treat. Our portion information is based on recommended serving sizes, but we appreciate your thoughts and will certainly pass your comments on to the team. J&S

Posted 3 months ago

“I bought as a gift so I cannot comment on the taste. However the recipient had specifically requested this brand. So I assume they are great. Was concerned about the expiry date as not due to give gift until April, nothing on website to confirm dates other than minimum 1 month. Took a gamble and all in date over the Birthday date.”

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Posted 4 months ago

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Hi Janet, Thank you for your feedback! 😊 We completely understand your concern about expiry dates when buying a gift. We're glad to hear that everything was in date for the birthday and that the recipient requested our brand—fingers crossed they enjoy it as much as we hope! 🍿 We really appreciate you taking the gamble with us, and your support means a lot. We’ll also take your note on expiry information on our website on board for future improvements.Thank you for your feedback! 😊 We completely understand your concern about expiry dates when buying a gift. We're glad to hear that everything was in date for the birthday and that the recipient requested our brand—fingers crossed they enjoy it as much as we hope! 🍿 We really appreciate you taking the gamble with us, and your support means a lot. We’ll also take your note on expiry information on our website on board for future improvements. J&S

Posted 4 months ago

“Amazing popcorn, nice packaging and good range of products”

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Posted 5 months ago

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Hi Jessica, We really appreciate your feedback! Delighted you enjoyed the range and presentation 💛 J&S

Posted 5 months ago

“Fantastic products! The popcorn is so good! Obviously some flavours included love more than others and isn't it fun trying to discover your favourites!? Mine are brandy butter and baileys in the festive range and salted caramel . Oh and egg nog. And mince pie. And speccalous and....... many others! Brandy butter and sticky toffee are my fave caramel sauces too!”

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Posted 6 months ago

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Hello! Wow! 😄 We’re loving your festive flavour adventure! Brandy butter, Baileys, salted caramel, eggnog… the list goes on — sounds like a true popcorn lover’s dream! 🍿✨ Thanks so much for sharing your faves and for the amazing review — happy snacking and discovering even more delicious treats! 💛 J&S

Posted 6 months ago

“Great cracker lots of fun terrible jokes”

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Posted 7 months ago

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Hi Simon, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 6 months ago

“I was extremely excited to give my husband his advent calender as I knew he would love it and he did, Very much , however so far 3 of the bags of popcorn have been soft which has been disappointing. I have also bought him 3 bags of chilli popcorn for Xmas which he has raved about since last Xmas so I’m hoping these bags will be ok. Overall my previous experiences have been great, service and speed also very good . The thank you % off is also a really nice touch to customers and appreciated Thank you”

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Posted 7 months ago

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Hi Debbie, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 7 months ago

“Although popcorn isn't my go to snack I was handed a free sample pack a few months ago and it was delicious. I ordered a selection for Christmas gifts so I'm hoping that the recipients enjoy it as much as I did.”

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Posted 7 months ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. Looking forward to your next purchase. J&S 🍿🎩

Posted 7 months ago

“Ordered one of the popcorn advent calenders as a gift for my wife. It was well packaged and the calender itself looks really nice. Obviously because it's an advent calender it hasn't been opened yet so unable to comment on the contents just yet.”

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Posted 8 months ago

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Hi Garry, Thank you very much for leaving us a review! Looking forward to your wonderful feedback once you've opened the product and tried it. J&S 🍿🎩

Posted 7 months ago

“Took a while to arrive but very tasty”

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Posted 9 months ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 9 months ago

“I was happy with my experience with Joe & Seph”

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Posted 10 months ago

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Hi Carolyn, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 10 months ago

“always popular , the family all appears to watch films and scoff - except the caramelised sea salt and black pepper . Sadly , most of the bag is still here , we all pop it in our mouths , say odd but quite nice and then the black pepper burns your mouth off . It was disappointing because we all love black pepper ! Otherwise , everything was lovely”

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Posted 1 year ago

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Hi Helen, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. We will take note of your feedback regarding the Black Pepper flavour. Please get in touch with our customer care team in case you needed: support@joeandsephspopcorn.freshdesk.com J&S 🍿🎩

Posted 1 year ago

“The selection of flavours is very impressive. But for many things, some recipes are more successful than others. Given the fact that aside a few flavours, the sweetness is predominant, some recipes need a touch more of definitions. Which doesn’t diminish the effort made but maybe less is more. The huge variety is certainly a big seller for the mixed boxes but they have increased well beyond the expected increase of flavours. Maybe there are takers for all but as individuality, some are winners for sure. The slabs have excellent chocolate quality no matter the flavour. However, Joe&Sephs products have such a large distribution now that the volume of the sales speaks for itself. A reward for anyone who creates a product never made before.”

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Posted 1 year ago

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Hi Donatella, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 1 year ago

“Taste is very nice and interesting flavours too. Packing was well done too. But opening isn't too good”

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Posted 1 year ago

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Hi Alan, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. We will take note of making it easier to open. J&S 🍿🎩

Posted 1 year ago

“Unfortunately there were kernels that were not fully popped resulting in inedible bits. Very unusual for you As I know this is something you are very particular about. It didn't stop me from polishing the bags off I just put these bits in the bin”

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Posted 1 year ago

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Hi, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 1 year ago

“It's ok but nothing special.8”

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Posted 1 year ago

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Hi Tony, Thank you very much for leaving us a high rating, though you find nothing special about our popcorn! We still appreciate it but hopefully we can get a chance to make it special for you. J&S 🍿🎩

Posted 1 year ago

“Nice product but postage costs are ridiculous. £4 to deliver 3 small bags of popcorn is insane.”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 1 year ago

“Lovely flavours I wanted this order to replace my Christmas Jar but they went soft in the jar quite quickly”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you for your feedback. Please get in touch with our customer care team for more help should we need to address anything further: support@joeandsephspopcorn.freshdesk.com. J&S 🍿🎩

Posted 1 year ago

Joe & Seph's is rated 4.6 based on 6,188 reviews