Joe & Seph's Reviews

Name: Joe & Seph's
Address: 3 Willen Field Road, LONDON, London Borough of Brent
Rating: 4.57

4.6 Rating 6,014 Reviews

89 %

of reviewers recommend Joe & Seph's

4.6

Based on 6,014 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Joe & Seph's 5 star review on 2nd September 2025

161

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great cracker lots of fun terrible jokes”

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Posted 1 week ago

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Hi Simon, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 1 day ago

“I was extremely excited to give my husband his advent calender as I knew he would love it and he did, Very much , however so far 3 of the bags of popcorn have been soft which has been disappointing. I have also bought him 3 bags of chilli popcorn for Xmas which he has raved about since last Xmas so I’m hoping these bags will be ok. Overall my previous experiences have been great, service and speed also very good . The thank you % off is also a really nice touch to customers and appreciated Thank you”

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Posted 3 weeks ago

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Hi Debbie, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 3 weeks ago

“Although popcorn isn't my go to snack I was handed a free sample pack a few months ago and it was delicious. I ordered a selection for Christmas gifts so I'm hoping that the recipients enjoy it as much as I did.”

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Posted 3 weeks ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. Looking forward to your next purchase. J&S 🍿🎩

Posted 3 weeks ago

“Ordered one of the popcorn advent calenders as a gift for my wife. It was well packaged and the calender itself looks really nice. Obviously because it's an advent calender it hasn't been opened yet so unable to comment on the contents just yet.”

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Posted 1 month ago

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Hi Garry, Thank you very much for leaving us a review! Looking forward to your wonderful feedback once you've opened the product and tried it. J&S 🍿🎩

Posted 1 month ago

“Took a while to arrive but very tasty”

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Posted 2 months ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 2 months ago

“I was happy with my experience with Joe & Seph”

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Posted 4 months ago

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Hi Carolyn, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 4 months ago

“always popular , the family all appears to watch films and scoff - except the caramelised sea salt and black pepper . Sadly , most of the bag is still here , we all pop it in our mouths , say odd but quite nice and then the black pepper burns your mouth off . It was disappointing because we all love black pepper ! Otherwise , everything was lovely”

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Posted 6 months ago

$Read Joe & Seph\'s Reviews$

Hi Helen, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. We will take note of your feedback regarding the Black Pepper flavour. Please get in touch with our customer care team in case you needed: support@joeandsephspopcorn.freshdesk.com J&S 🍿🎩

Posted 6 months ago

“The selection of flavours is very impressive. But for many things, some recipes are more successful than others. Given the fact that aside a few flavours, the sweetness is predominant, some recipes need a touch more of definitions. Which doesn’t diminish the effort made but maybe less is more. The huge variety is certainly a big seller for the mixed boxes but they have increased well beyond the expected increase of flavours. Maybe there are takers for all but as individuality, some are winners for sure. The slabs have excellent chocolate quality no matter the flavour. However, Joe&Sephs products have such a large distribution now that the volume of the sales speaks for itself. A reward for anyone who creates a product never made before.”

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Posted 6 months ago

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Hi Donatella, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 6 months ago

“Taste is very nice and interesting flavours too. Packing was well done too. But opening isn't too good”

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Posted 6 months ago

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Hi Alan, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. We will take note of making it easier to open. J&S 🍿🎩

Posted 6 months ago

“Unfortunately there were kernels that were not fully popped resulting in inedible bits. Very unusual for you As I know this is something you are very particular about. It didn't stop me from polishing the bags off I just put these bits in the bin”

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Posted 7 months ago

$Read Joe & Seph\'s Reviews$

Hi, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 7 months ago

“It's ok but nothing special.8”

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Posted 8 months ago

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Hi Tony, Thank you very much for leaving us a high rating, though you find nothing special about our popcorn! We still appreciate it but hopefully we can get a chance to make it special for you. J&S 🍿🎩

Posted 8 months ago

“Nice product but postage costs are ridiculous. £4 to deliver 3 small bags of popcorn is insane.”

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Posted 9 months ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 9 months ago

“Lovely flavours I wanted this order to replace my Christmas Jar but they went soft in the jar quite quickly”

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Posted 9 months ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you for your feedback. Please get in touch with our customer care team for more help should we need to address anything further: support@joeandsephspopcorn.freshdesk.com. J&S 🍿🎩

Posted 9 months ago

“Excellent customer service prompt delivery”

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Posted 9 months ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 9 months ago

“Delicious flavours, crunchy texture and prompt delivery - all wonderful. My only concern and the reason I give 4 stars not 5 is that my partner and I dearly wish Joe & Seph's would develop recycleable packaging - the thick plastic packets the gorgeous popcorn is packaged in is the reason why we don't order more often.”

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Posted 10 months ago

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Hi Amanda, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. We respect your feedback on suggesting us in using recyclable packaging. J&S 🍿🎩

Posted 10 months ago

“Lovely products, well described on the website which is easy to navigate. Prompt delivery with good communication throughout. Securely and sustainably packaged. Would recommend.”

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Posted 10 months ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 10 months ago

“Good products and shopping experience. The only down-side was the shipping charge.”

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Posted 10 months ago

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Hi Russ, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. We will take note of the shipping cost. Thank you. J&S 🍿🎩

Posted 10 months ago

“Loved my recent order, in particular the cheese flavoured popcorn! Only one minor disappointment (out of six bags!) the truffle flavoured popcorn smelled great, but lacked any real flavour of truffle. Otherwise a happy customer!”

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Posted 10 months ago

$Read Joe & Seph\'s Reviews$

Hi Ian, Thank you very much for leaving us a review! We appreciate your feedback and do not hesitate to contact us in case you want us to address anything further: support@joeandsephspopcorn.freshdesk.com. J&S 🍿🎩

Posted 10 months ago

“Overall pretty good we had one problem with the salted caramel and that was the number of hard colonels in the pack and the salt seem to be concentrated onto three or four pieces of popcorn.”

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Posted 11 months ago

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Hi Darren, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 11 months ago

“Sent out the items reasonably quickly”

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Posted 11 months ago

$Read Joe & Seph\'s Reviews$

Hi Mark, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 11 months ago

Joe & Seph's is rated 4.6 based on 6,014 reviews