Name: Joe & Seph's
Address: 3 Willen Field Road, LONDON, London Borough of Brent
Rating: 4.57

“Consistency is not good enough to drizzle over desserts and drinks. Can see oil floating on top when mixed with hot drinks. Won’t be buying again”

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Posted 3 weeks ago

$Read Joe & Seph\'s Reviews$

Hi Jagdeep, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 3 weeks ago

“This review is for the new popjack slab which if I'm honest was very disappointing. It was very salty and the tiny bits of popcorn husk where stuck in /around my teeth for ages (far worse than normal popcorn). It seemed to be the salted caramel popcorn finely ground (which seemed to concentrate the salt) put in a plastic tray and some milk chocolate (the chocolate was delish) put over the top to keep it all in place (this only worked while it was in the tray BUT whenever you break it to eat it.....there's ground popcorn EVERYWHERE!!! Delivery was fast (this the 2 stars).”

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Posted 2 months ago

$Read Joe & Seph\'s Reviews$

Hi, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 2 months ago

“Caramel and Almond flavour not recommended”

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Posted 3 months ago

$Read Joe & Seph\'s Reviews$

Hi Ammarah, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 3 months ago

“I really like the popcorn but I would advise against buying anything on sale as the use by dates are very short. I bought a large bundle to make up fun hampers for kids for a sports club charity night at Easter but had to keep back half the popcorn because it would d out of date by then and that was only 6 weeks away. There was nothing obvious on the listing to make buyers aware.”

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Posted 3 months ago

$Read Joe & Seph\'s Reviews$

Hi, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 3 months ago

“It’s wonderful popcorn but the quality of the rest isn’t great. Again, broken after very little.”

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Posted 4 months ago

$Read Joe & Seph\'s Reviews$

Hi Valeria, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 3 months ago

“The product itself was very good however the boxes came all smashed and ripped which was disappointing because it was a present.”

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Posted 4 months ago

$Read Joe & Seph\'s Reviews$

Hi Emily, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com, quote your order number and attach photos and our customer care team will make this right for you. J&S 🍿🎩

Posted 4 months ago

“Delivery came a week earlier than told when ordering Delivery person didn't follow any instuctions, just chucked over the gate. We were away. It rained. Box was a mush!”

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Posted 8 months ago

$Read Joe & Seph\'s Reviews$

Hi John, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com, quote your order number and our customer care team will make this right for you. J&S 🍿🎩

Posted 8 months ago

“Popcorn soft and quite chewy. Not very happy the product.”

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Posted 9 months ago

$Read Joe & Seph\'s Reviews$

Hi Alan, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 9 months ago

“very soft so not quite as expected”

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Posted 9 months ago

$Read Joe & Seph\'s Reviews$

Hi Kristin, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 9 months ago

“Ordered the popcorn through QVC which was being advertised in a presentation tin, as a birthday gift, but only received 6 small bags of Popcorn in a small cardboard box (NO TIN). Very misleading & not value for money”

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Posted 9 months ago

$Read Joe & Seph\'s Reviews$

Hi Marie, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 9 months ago

“The flavors of my most recent order were not appealing to me. I was really excited to try the grilled cheese but didn't find it to taste like grilled cheese at all. I disposed of every flavor after tasting.”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Judy, We’re really sorry that our cheese popocron was not to your liking! It is definitely one of our more unusual flavours. Did you know that we have over 90 different popcorn flavours? We’re confident that we can help you find a flavour you will love! Please get in touch with our customer care team who can help with this: support@joeandsephspopcorn.freshdesk.com. J&S 🍿🎩

Posted 1 year ago

“I have bought this salted caramel pop corn regularly with my online shop for a long time and love it as a special treat but am stopping buying for a while as too expensive for not all of it to be edible…..last 3 bags have had far too many ‘tooth threatening’ half blown kernel’s….within a corn that looks popped! Maybe a bad batch but annoying to have to spit out bits and husks - spoiling my carefree popcorn enjoyment ! I notice from previous reviews I am not the only one……I did email before placing this review but no response but you can’t put things right if you don’t know! Perhaps you have a new supplier ? Thank you”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Magwumps, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? Hopefully, the email address I gave you will help as there should be someone from the team that should reply to you. You may also check your spam email to see if the response might be filtered from your email. Thank you for understanding. J&S 🍿🎩

Posted 2 years ago

“I have not received my order”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Victoria, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Unfortunately I did not receive my order 😩”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Melissa, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Unfortunately, I am yet to receive my parcel. Nothing has come for me just yet.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Andrew, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I got an email saying my order had been dispatched on Thurs 27th October but I still havn't received it.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Kerry, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I have not received my order yet?”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Ashley, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Strangely have yet to receive my order after ordering 2 weeks ago”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi John, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Easy to order but order never arrived, I have ordered before with no problem, very disappointed this time”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Susan, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Disappointed on this occasion popcorn was for Halloween but wasn’t received until the day after.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Joe & Seph's Reviews