Joe & Seph's Reviews

Name: Joe & Seph's
Rating: 4.55

4.6 Rating 5,261 Reviews

88 %

of reviewers recommend Joe & Seph's

4.6

Based on 5,261 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

$Read Joe & Seph\'s Reviews$

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Phone:

+44 (0)203 697 0203

Email:

joe@joeandsephs.com

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Joe & Seph's 5 star review on 9th December 2023

KWAKU KWAKYE

Joe & Seph's 5 star review on 22nd November 2023

Alan Reid

Joe & Seph's 5 star review on 6th September 2023

Alan Reid

150

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flavors of my most recent order were not appealing to me. I was really excited to try the grilled cheese but didn't find it to taste like grilled cheese at all. I disposed of every flavor after tasting.”

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Posted 8 months ago

$Read Joe & Seph\'s Reviews$

Hi Judy, We’re really sorry that our cheese popocron was not to your liking! It is definitely one of our more unusual flavours. Did you know that we have over 90 different popcorn flavours? We’re confident that we can help you find a flavour you will love! Please get in touch with our customer care team who can help with this: support@joeandsephspopcorn.freshdesk.com. J&S 🍿🎩

Posted 8 months ago

“I have bought this salted caramel pop corn regularly with my online shop for a long time and love it as a special treat but am stopping buying for a while as too expensive for not all of it to be edible…..last 3 bags have had far too many ‘tooth threatening’ half blown kernel’s….within a corn that looks popped! Maybe a bad batch but annoying to have to spit out bits and husks - spoiling my carefree popcorn enjoyment ! I notice from previous reviews I am not the only one……I did email before placing this review but no response but you can’t put things right if you don’t know! Perhaps you have a new supplier ? Thank you”

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Posted 10 months ago

$Read Joe & Seph\'s Reviews$

Hi Magwumps, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? Hopefully, the email address I gave you will help as there should be someone from the team that should reply to you. You may also check your spam email to see if the response might be filtered from your email. Thank you for understanding. J&S 🍿🎩

Posted 10 months ago

“I have not received my order”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Victoria, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“Unfortunately I did not receive my order 😩”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Melissa, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“Unfortunately, I am yet to receive my parcel. Nothing has come for me just yet.”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Andrew, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“I got an email saying my order had been dispatched on Thurs 27th October but I still havn't received it.”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Kerry, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“I have not received my order yet?”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Ashley, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“Strangely have yet to receive my order after ordering 2 weeks ago”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi John, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“Easy to order but order never arrived, I have ordered before with no problem, very disappointed this time”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Susan, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“Disappointed on this occasion popcorn was for Halloween but wasn’t received until the day after.”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“You're asking me for a review but still haven't delivered my order”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Amita, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“When you advertise something as a “Halloween bundle” is really is quite important that it is delivered in time for Halloween NOT the day after ie 1st November !”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Jessica, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“I’m still waiting my order…… 😢”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Carly, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“I ordered using the Vodaphone bundle discount on the 21st of October, the confirmation email stated that my ordered would be dispatched no later than 7-8 days, it is coming up to two weeks and I am yet to receive a delivery confirmation email and I haven’t received my items.”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Miss Evelyn, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“It was soggy don’t know if I had a bad batch but it was horrible”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Jamie, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 1 year ago

“Sorry I can't comment as I haven't received them 😞”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Posted 1 year ago

“Would love to give a review but I still haven't received my order yet 😔”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Heidi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“It's not arrived yet”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Tony, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“I have not yet received this item.”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Michael, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“Not been delivered.”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Joseph, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

Joe & Seph's is rated 4.6 based on 5,261 reviews