Joe & Seph's Reviews

Name: Joe & Seph's
Rating: 4.55

4.6 Rating 5,262 Reviews

88 %

of reviewers recommend Joe & Seph's

4.6

Based on 5,262 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

+44 (0)203 697 0203

Email:

joe@joeandsephs.com

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Joe & Seph's 5 star review on 9th December 2023

KWAKU KWAKYE

Joe & Seph's 5 star review on 22nd November 2023

Alan Reid

Joe & Seph's 5 star review on 6th September 2023

Alan Reid

150

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s been 11 days I haven’t received it yet so can’t write a review”

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Posted 4 months ago

$Read Joe & Seph\'s Reviews$

Hi Jeanne, We’re so sorry that your popcorn didn’t arrive on time. We do our best to dispatch all orders promptly but once your order leaves our warehouse, unfortunately, we don’t have control over how quickly our couriers and delivery partners get this to you. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number so our customer care team can look into this for you. J&S 🍿🎩

Posted 4 months ago

“Not eaten it yet”

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Posted 4 months ago

$Read Joe & Seph\'s Reviews$

Hi Marion, Thank you very much for leaving us a rating! Hopefully, you'll be able to taste the popcorn and will love them. Cheers! J&S 🍿🎩

Posted 4 months ago

“All you can taste is sugar the flavours are ruined by it. Also rhw popcorn comes across a bit soft”

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Posted 8 months ago

$Read Joe & Seph\'s Reviews$

Hi Natalie, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 7 months ago

“Bought Eaton Mess Gourmet Popcorn from Selfridges. Disappointing. Too sweet and the pop corn too soft. Although the taste of strawberries was a nice surprise.”

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Posted 10 months ago

$Read Joe & Seph\'s Reviews$

Hi DB, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? On the other hand, glad that you like the taste of strawberries. J&S 🍿🎩

Posted 10 months ago

“Normally good, last few packets very stale and not good at all. Hard and awful to eat. No sell by date anywhere to found on the products so it may be out of date. Emailed the company to complain.”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi J, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? Since you've mentioned you already sent an email, kindly allow some time for the team to check your email. Thank you. J&S 🍿🎩

Posted 1 year ago

“Please note that I haven’t received my recent order. 😥”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi John-Paul, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“I love your Popcorn, however the pumpkin one flavour was nice, but it felt a bit style to the crunch, as if it had been slightly exposed. However, other packs were the yummy standard I know your product to be.”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Marie, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 1 year ago

“I haven’t received my order yet I am still waiting for the delivery I wonder why is it delayed. Please can u investigate. Thanks”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Jalil, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“If I'd received it I could review it but it was despatched a week ago and still hasn't arrived.”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Helen, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“Hi, my order has not arrived as on 02/11/22. This maybe due to postal strikes.”

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Posted 1 year ago

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Hi Miss L, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“Not received anything yet in the post.”

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Posted 1 year ago

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Hi Gary, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“Ordered almost 2 weeks ago and still not received :/”

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Posted 1 year ago

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Hi Shirin, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“I've still not received my order so cant review”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“Still waiting for it to arrive”

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Posted 1 year ago

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Hi Debbie, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“We haven’t even received our order yet. Maybe wait a bit.”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Elizabeth, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“I did not receive my delivery so I can’t comment on the product”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Vanessa, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“I’ve not received the order, despite it being dispatched a week ago.”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi R Morris, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“Not yet received my order which is disappointing as it was for halloween”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Nicola, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“I've not received my order yet”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“I am still waiting on my delivery”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Louise, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

Joe & Seph's is rated 4.6 based on 5,262 reviews