Joe & Seph's Reviews

4.6 Rating 5,262 Reviews
88 %
of reviewers recommend Joe & Seph's
4.6
Based on 5,262 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Joe & Seph\'s Reviews
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Phone:

+44 (0)203 697 0203

Email:

joe@joeandsephs.com

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I will be enjoying the pumpkin spice alone tonight as my partner doesn't like anything with cinnamon. We enjoyed the white chocolate and Salted caramel together, they were both so delicious, the crunch of the caramel is mouthwatering, was definitely my favourite.
Joe & Seph's 5 star review on 2nd November 2022
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Posted 1 year ago
Hi Louise, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩
Posted 1 year ago
Great service with mulptiple orders from Joe & Steph's. Their product is pure fire! Real deal best gourmet popcorn like no other. Pleased to see them being stocked in my local The Light cinema too. This company deserves to go far.
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Posted 2 weeks ago
Hi Loki, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩
Posted 2 weeks ago
For someone who usually doesn't love popcorn this a game changer, no husk no uncooked kernels to get stuck in your teeth. Delicious from first bite till the bottom of the bag!
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Posted 3 months ago
Hi Duncan, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩
Posted 3 months ago
I am here from Australia and braught Caramel and White Chocolate popcorn when I was in Wales just opened it and it is stale, I am so disappointed as I had heard how yummy it was, I am sorry but I think you need to know thank you maggiecooper888@gmail.com
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Posted 9 months ago
Hi Maggie, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩
Posted 9 months ago
Love the salted caramel and double salted caramel. Very prompt response and delivery. Disappointed to have to eat popcorn very carefully. At least one piece in each bag so far has had a centre which is like rock and could damage teeth. I know that’s a very, very small amount but it removes the carefree spontaneity of eating the popcorn. I have never noticed this in the past when I’ve bought through QVC. I will give it another chance after I have got through my present stock and hope this has been a temporary blip.
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Posted 1 year ago
Hi, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that you loved the salted caramel and double salted caramel. We are sorry to hear that there was a piece in each bag that has hard popcorn and we definitely understand that spontaneity is important. Rest assured we will deliver the best quality popcorn and in any case you want to raise any concern or issue that you think we need to check further, do not hesitate to let us know. You can email us at support@joeandsephspopcorn.freshdesk.com and we will assist you any time. J&S 🍿🎩
Posted 1 year ago
Excellent popcorn 🍿!!! Pumpkin Spice was out of this world, and the Caramel and White Chocolate just delicious! You'd do well to order off these guys, you won't regret.
Joe & Seph's 5 star review on 2nd November 2022
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Posted 1 year ago
Hi Sara, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩
Posted 1 year ago
Chocolate Popcorn- Love the product. Happened upon it in an M&S garage, loved it so much, I went straight online and ordered a box of different flavours. Gourmet eat your heart out. (Website easy to manoeuvre and seamless order & delivery process)
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Posted 2 years ago
3 tiny packs of popcorn for £12! Not impressed
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Posted 2 years ago
I have used Joe and Seph's on a number of occasions and they never disappoint. They keep you up to date with the progress of your purchase and dispatch products in a timely manner. Their popcorn is delicious and the popcorn bites, divine! The only gripe I have is that the product packaging is that it is not recyclable, hopefully this is something Joe & Seph will be working on for the future.
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Posted 2 years ago
Nicely packaged and presented. The salted caramel and white chocolate popcorn is to die for! Very recommended!
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Posted 3 years ago
Ordered 3 different flavours of popcorn caramel, caramel and white choc and salted caramel. Firstly they came nicely packaged and in resealable bags which is a great idea. They tasted really fresh like they were just made, my kids enjoyed all 3 flavours the salted caramel tasted like ordinary toffee popcorn though but still nice. The one with the white choc I personally felt it was too sweet but my children didn’t think so, they have already asked me to order more. A definite thumbs ups from my family
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Posted 3 years ago
Only do the small size bags at the moment not good value for six of the larger size you pay £5 more larger size the whole family can share
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Posted 3 years ago
I still haven’t received the popcorn 😞
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Posted 3 years ago
Joe & Seph's is rated 4.6 based on 5,262 reviews