Joe & Seph's Reviews

Name: Joe & Seph's
Address: 3 Willen Field Road, LONDON, London Borough of Brent
Rating: 4.57

4.6 Rating 5,834 Reviews

88 %

of reviewers recommend Joe & Seph's

4.6

Based on 5,834 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Joe & Seph's 5 star review on 15th May 2025

160

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I know from previous orders the popcorn is delicious however I haven’t received my order despite an email telling me it’s on its way”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Joanna, We’re so sorry to hear this. However, we appreciate fair ratings. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Myself and my partner treated ourselves, the flavours are really good. The pumpkin spice was very tasty. However I quite enjoyed how soft the popcorn was but was also looking for a bit more crunch.”

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Posted 2 years ago

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Hi Scott, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 2 years ago

“The quality of the product was excellent and tasted fresh. The packaging was very professional. The only downfall I feel is the qty vs price. It is a premium product, so totally understand the price however if I am just eating popcorn with my family while watching a movie, it is over priced. For gift ideas or if you are hosting a party etc then it's a good product.”

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Posted 2 years ago

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Hi Rakesh, Thank you very much for leaving us a review! We appreciate your feedback. J&S 🍿🎩

Posted 2 years ago

“Thank you so much!! The popcorn was really nice and flavourful especially the pumpkin spice which was my personal favourite.”

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Posted 2 years ago

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Hi Hayley, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 2 years ago

“Im not a massive popcorn fan but the popcorn from these guys is really good! I personally dont like pumpkin so i will gift that onto someone else but the other flavours i bought were amazing”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Kay, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 2 years ago

“Lovely popcorn. Bit expensive normally but thanks to Vodafone offer of the 3 bags for £3 it was lush and a lovely treat. Packaged with care. Thanks a lot!”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Scott, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 2 years ago

“I love the salted caramel popcorn but did find too many hard kernels in my latest pack”

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Posted 2 years ago

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Hi Jacqui, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 2 years ago

“Great tasting popcorn at a reasonable price”

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Posted 2 years ago

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Hi Chris, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 2 years ago

“Taste lovely even if some of flavours are a bit unique bit expensive for popcorn”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Kerry, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 2 years ago

“I love receiving the delivery of delicious popcorn. I sometimes feel it should arrive next day (god bless the internet and the expectations it has set up in all of us) But I remember the size of business and am quickly pleased by the superb taste. thank you. xc”

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Posted 2 years ago

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Hi C, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 2 years ago

“This is my honest opinion not all the popcorn tastes good that because I don't like it or is not my cup of tea but service from them are quite slow but my family run business not bad I do hate the do not use recycle bag but aside from that is a BT good company”

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Posted 2 years ago

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Hi Jamiel, We’re really sorry that it did not hit the mark on you. For further suggestions, please get in touch with our customer care team who can help with this: support@joeandsephspopcorn.freshdesk.com. J&S 🍿🎩

Posted 2 years ago

“Love the tastes of Joe & Steph’s popcorn with one exception.. not sure on the spiced pumpkin flavour .. tried it and sorry… no”

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Posted 2 years ago

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Hi David, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. For the Pumpkin Spice Popcorn, we understand that people's preference varies so definitely understandable. Thank you. J&S 🍿🎩

Posted 2 years ago

“Overall thoroughly enjoyed the order. 10/10”

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Posted 2 years ago

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Hi Tyler, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 2 years ago

“Very tasty, but is quite expensive for the amount you get.”

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Posted 2 years ago

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Hi Jancis, Thank you so much for your feedback! We understand your feedback regarding the amount but we can assure you that the price of the product is adequate for its quality. Nonetheless, we’re so pleased you loved your order. J&S 🍿🎩

Posted 2 years ago

“Delivery was super slow but the goods are high quality, can't complain too much.”

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Posted 2 years ago

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Hi Jono, We’re so sorry that your popcorn didn’t arrive on time. We do our best to dispatch all orders promptly but once your order leaves our warehouse, we have no control over how quickly our couriers and delivery partners get this to you. Please could you contact joe@joeandsephs.com and quote your order number so our customer care team can look into this for you. On the other hand, we appreciate that you loved the quality of the goods. J&S 🍿🎩

Posted 2 years ago

“Delicious popcorn but a shame that the price is so expensive”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that you loved our popcorn. We understand how you felt about the pricing but we can guarantee you that we have provided quality items that are reasonable for their price. Please get in touch with our customer care team, should you need further assistance with this: joe@joeandsephs.com Thanks J&S 🍿🎩

Posted 2 years ago

“Ordered online. Very pleased with the speed of delivery. Items arrived well packaged. I finished the salted caramel popcorn in one sitting as it was very yummy. My hubby and I shared the white chocolate and raspberry popcorn bites to mixed reviews. I really liked them but hubby found them too sweet. We shared the caramel and Belgian chocolate popcorn and think that we both somewhat enjoyed it but were not too sure about chocolate and popcorn together. We are looking forward to trying the strawberries and cream popcorn and will then think about what we would like to try next - maybe one of the savoury ones......”

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Posted 2 years ago

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Hi Alison, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 2 years ago

“Products are delicious but delivery was a bit later than their predicted 7 days. Great customer service when I emailed to enquire about late delivery. Will order from here again.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Melinda, Thank you for your feedback and we are happy to know that you loved our products. We’re so sorry that your popcorn didn’t arrive on time. We do our best to dispatch all orders promptly but once your order leaves our warehouse, we have no control over how quickly our couriers and delivery partners get this to you. We appreciate your understanding on this matter and we are glad that our team has resolved the issue with you. If you have any questions, you can contact joe@joeandsephs.com. Thanks J&S 🍿🎩

Posted 2 years ago

“Great service, feedback.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Robert, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 2 years ago

“Popcorn delivered was too sweet for me I prefer slightly sweet or savoury but my husband loved it”

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Posted 2 years ago

Joe & Seph's is rated 4.6 based on 5,834 reviews