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Joe & Seph's Reviews

4.6 Rating 6,215 Reviews
89 %
of reviewers recommend Joe & Seph's
4.6
Based on 6,215 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Read Joe & Seph\'s Reviews
Joe & Seph's 5 star review on 2nd September 2025
Romaine Brogan
Joe & Seph's 5 star review on 15th May 2025
MISS TONI WREN
Joe & Seph's 5 star review on 15th May 2025
MISS TONI WREN
Joe & Seph's 5 star review on 10th May 2025
Michael Kelley
Joe & Seph's 5 star review on 3rd January 2025
Kayleigh Arodu
Joe & Seph's 5 star review on 3rd January 2025
Kayleigh Arodu
Joe & Seph's 5 star review on 13th December 2024
Anonymous
161
Anonymous
Anonymous  // 01/01/2019
“excellent , quality product, don't think there is anything like it in the states”
Helpful Report
Posted 1 year ago
Hi, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩
Posted 1 year ago
“Always tasty, arrived promptly.”
Helpful Report
Posted 1 year ago
Hi, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩
Posted 1 year ago
“All products were as stated, flavour as stated.all tasted great”
Helpful Report
Posted 2 years ago
Hi Lornette, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩
Posted 2 years ago
“Lovely popcorn, but the flavours were not for me. Personal preference I prefer the more savoury flavours.”
Helpful Report
Posted 2 years ago
Hi Chris, Thank you for your feedback. It is definitely one of our more unusual flavours. Did you know that we have over 100 different popcorn flavours? We’re confident that we can help you find a flavour you will love! Please get in touch with our customer care team who can help with this: support@joeandsephspopcorn.freshdesk.com. J&S 🍿🎩
Posted 2 years ago
“Ordered the cheese selection which was good loved the camabert and the cheddar cheese”
Helpful Report
Posted 2 years ago
Hi Suzanne, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩
Posted 2 years ago
“I enjoyed all the flavours in this collection except the coffee and walnut flavoured one.It could just be my taste buds but it wasn't as enjoyable as all the other flavours I go completely mad over and certainly won't put me off buying this favourite brand of popcorn.”
Helpful Report
Posted 2 years ago
Hi Sandra, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩
Posted 2 years ago
“Absolutely delicious, will certainly can't wait for more.”
Helpful Report
Posted 2 years ago
Hi S, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩
Posted 2 years ago
“As you know I purchase a lot from Joe and Sephs but I was a bit disappointed with my last purchase too many hard kernels in each pack never had this problem before an odd one maybe but to be honest at least about 8 or 9 in each so that's my issue but hopefully if others have had a problem it will be resolved as I really enjoyed them before hope to purchase again soon regards Liz Murray”
Helpful Report
Posted 2 years ago
Hi Liz, Thank you for letting us know. It certainly doesn’t sound like the normal Joe & Seph’s experience! If in any case you experience again the same issue, kindly contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you. J&S 🍿🎩
Posted 2 years ago
“I probably should have given you 5 stars but I didn't like the poppy seeds in one packet. Kept getting stuck in my teeth. ( but I am rather old)”
Helpful Report
Posted 2 years ago
Hi, Thank you very much for leaving us a review! We appreciate your feedback. J&S 🍿🎩
Posted 2 years ago
“Very tasty popcorns. Different flavours made them more interesting”
Helpful Report
Posted 2 years ago
Hi Sandra, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩
Posted 2 years ago
“Great popcorn machine! The only drawback was the lack of ease getting a VAT receipt, which we need as we're purchasing for our business.”
Helpful Report
Posted 2 years ago
Hi, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩
Posted 2 years ago
“Love the salted caramel and double salted caramel. Very prompt response and delivery. Disappointed to have to eat popcorn very carefully. At least one piece in each bag so far has had a centre which is like rock and could damage teeth. I know that’s a very, very small amount but it removes the carefree spontaneity of eating the popcorn. I have never noticed this in the past when I’ve bought through QVC. I will give it another chance after I have got through my present stock and hope this has been a temporary blip.”
Helpful Report
Posted 3 years ago
Hi, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that you loved the salted caramel and double salted caramel. We are sorry to hear that there was a piece in each bag that has hard popcorn and we definitely understand that spontaneity is important. Rest assured we will deliver the best quality popcorn and in any case you want to raise any concern or issue that you think we need to check further, do not hesitate to let us know. You can email us at support@joeandsephspopcorn.freshdesk.com and we will assist you any time. J&S 🍿🎩
Posted 3 years ago
“Tastes are generally pretty nice. Packaging seems a little ott but the product just about justifies it.”
Helpful Report
Posted 3 years ago
Hi Mat, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩
Posted 3 years ago
“Thanks for the email but I’m yet to receive the item ,I got an email stating it was dispatched on the 27th but nothing as of yet .”
Helpful Report
Posted 3 years ago
Hi Latoya, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 3 years ago
“I haven't received my order yet but it is possibly down to Royal mail strikes so l will wait a while😊”
Helpful Report
Posted 3 years ago
Hi Diane, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 3 years ago
“I ordered the Halloween Bundle I loved the Salted Caramel, went down very well, and would be my main purchase. The Pumpkin spice was nice, too much Cinnamon for our taste The Caramel and White Chocolate was nice, only as a treat”
Helpful Report
Posted 3 years ago
Hi Juweriyah, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩
Posted 3 years ago
“I know from previous orders the popcorn is delicious however I haven’t received my order despite an email telling me it’s on its way”
Helpful Report
Posted 3 years ago
Hi Joanna, We’re so sorry to hear this. However, we appreciate fair ratings. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 3 years ago
“Myself and my partner treated ourselves, the flavours are really good. The pumpkin spice was very tasty. However I quite enjoyed how soft the popcorn was but was also looking for a bit more crunch.”
Helpful Report
Posted 3 years ago
Hi Scott, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩
Posted 3 years ago
“The quality of the product was excellent and tasted fresh. The packaging was very professional. The only downfall I feel is the qty vs price. It is a premium product, so totally understand the price however if I am just eating popcorn with my family while watching a movie, it is over priced. For gift ideas or if you are hosting a party etc then it's a good product.”
Helpful Report
Posted 3 years ago
Hi Rakesh, Thank you very much for leaving us a review! We appreciate your feedback. J&S 🍿🎩
Posted 3 years ago
“Thank you so much!! The popcorn was really nice and flavourful especially the pumpkin spice which was my personal favourite.”
Helpful Report
Posted 3 years ago
Hi Hayley, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩
Posted 3 years ago
Joe & Seph's is rated 4.6 based on 6,215 reviews