Joe & Seph's Reviews

Name: Joe & Seph's
Address: 3 Willen Field Road, LONDON, London Borough of Brent
Rating: 4.58

4.6 Rating 6,103 Reviews

89 %

of reviewers recommend Joe & Seph's

4.6

Based on 6,103 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Joe & Seph's 5 star review on 2nd September 2025

161

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I probably should have given you 5 stars but I didn't like the poppy seeds in one packet. Kept getting stuck in my teeth. ( but I am rather old)”

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Posted 1 year ago

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Hi, Thank you very much for leaving us a review! We appreciate your feedback. J&S 🍿🎩

Posted 1 year ago

“Very tasty popcorns. Different flavours made them more interesting”

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Posted 1 year ago

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Hi Sandra, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 1 year ago

“Great popcorn machine! The only drawback was the lack of ease getting a VAT receipt, which we need as we're purchasing for our business.”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 1 year ago

“Love the salted caramel and double salted caramel. Very prompt response and delivery. Disappointed to have to eat popcorn very carefully. At least one piece in each bag so far has had a centre which is like rock and could damage teeth. I know that’s a very, very small amount but it removes the carefree spontaneity of eating the popcorn. I have never noticed this in the past when I’ve bought through QVC. I will give it another chance after I have got through my present stock and hope this has been a temporary blip.”

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Posted 2 years ago

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Hi, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that you loved the salted caramel and double salted caramel. We are sorry to hear that there was a piece in each bag that has hard popcorn and we definitely understand that spontaneity is important. Rest assured we will deliver the best quality popcorn and in any case you want to raise any concern or issue that you think we need to check further, do not hesitate to let us know. You can email us at support@joeandsephspopcorn.freshdesk.com and we will assist you any time. J&S 🍿🎩

Posted 2 years ago

“Tastes are generally pretty nice. Packaging seems a little ott but the product just about justifies it.”

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Posted 3 years ago

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Hi Mat, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 3 years ago

“Thanks for the email but I’m yet to receive the item ,I got an email stating it was dispatched on the 27th but nothing as of yet .”

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Posted 3 years ago

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Hi Latoya, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“I haven't received my order yet but it is possibly down to Royal mail strikes so l will wait a while😊”

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Posted 3 years ago

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Hi Diane, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“I ordered the Halloween Bundle I loved the Salted Caramel, went down very well, and would be my main purchase. The Pumpkin spice was nice, too much Cinnamon for our taste The Caramel and White Chocolate was nice, only as a treat”

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Posted 3 years ago

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Hi Juweriyah, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 3 years ago

“I know from previous orders the popcorn is delicious however I haven’t received my order despite an email telling me it’s on its way”

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Posted 3 years ago

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Hi Joanna, We’re so sorry to hear this. However, we appreciate fair ratings. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Myself and my partner treated ourselves, the flavours are really good. The pumpkin spice was very tasty. However I quite enjoyed how soft the popcorn was but was also looking for a bit more crunch.”

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Posted 3 years ago

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Hi Scott, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 3 years ago

“The quality of the product was excellent and tasted fresh. The packaging was very professional. The only downfall I feel is the qty vs price. It is a premium product, so totally understand the price however if I am just eating popcorn with my family while watching a movie, it is over priced. For gift ideas or if you are hosting a party etc then it's a good product.”

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Posted 3 years ago

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Hi Rakesh, Thank you very much for leaving us a review! We appreciate your feedback. J&S 🍿🎩

Posted 3 years ago

“Thank you so much!! The popcorn was really nice and flavourful especially the pumpkin spice which was my personal favourite.”

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Posted 3 years ago

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Hi Hayley, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 3 years ago

“Im not a massive popcorn fan but the popcorn from these guys is really good! I personally dont like pumpkin so i will gift that onto someone else but the other flavours i bought were amazing”

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Posted 3 years ago

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Hi Kay, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 3 years ago

“Lovely popcorn. Bit expensive normally but thanks to Vodafone offer of the 3 bags for £3 it was lush and a lovely treat. Packaged with care. Thanks a lot!”

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Posted 3 years ago

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Hi Scott, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 3 years ago

“I love the salted caramel popcorn but did find too many hard kernels in my latest pack”

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Posted 3 years ago

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Hi Jacqui, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 3 years ago

“Great tasting popcorn at a reasonable price”

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Posted 3 years ago

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Hi Chris, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 3 years ago

“Taste lovely even if some of flavours are a bit unique bit expensive for popcorn”

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Posted 3 years ago

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Hi Kerry, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 3 years ago

“I love receiving the delivery of delicious popcorn. I sometimes feel it should arrive next day (god bless the internet and the expectations it has set up in all of us) But I remember the size of business and am quickly pleased by the superb taste. thank you. xc”

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Posted 3 years ago

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Hi C, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 3 years ago

“This is my honest opinion not all the popcorn tastes good that because I don't like it or is not my cup of tea but service from them are quite slow but my family run business not bad I do hate the do not use recycle bag but aside from that is a BT good company”

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Posted 3 years ago

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Hi Jamiel, We’re really sorry that it did not hit the mark on you. For further suggestions, please get in touch with our customer care team who can help with this: support@joeandsephspopcorn.freshdesk.com. J&S 🍿🎩

Posted 3 years ago

“Love the tastes of Joe & Steph’s popcorn with one exception.. not sure on the spiced pumpkin flavour .. tried it and sorry… no”

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Posted 3 years ago

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Hi David, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. For the Pumpkin Spice Popcorn, we understand that people's preference varies so definitely understandable. Thank you. J&S 🍿🎩

Posted 3 years ago

Joe & Seph's is rated 4.6 based on 6,103 reviews