Joe & Seph's Reviews

Name: Joe & Seph's
Address: 3 Willen Field Road, LONDON, London Borough of Brent
Rating: 4.58

4.6 Rating 6,107 Reviews

89 %

of reviewers recommend Joe & Seph's

4.6

Based on 6,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Joe & Seph's 5 star review on 2nd September 2025

161

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall thoroughly enjoyed the order. 10/10”

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Posted 3 years ago

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Hi Tyler, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 3 years ago

“Very tasty, but is quite expensive for the amount you get.”

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Posted 3 years ago

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Hi Jancis, Thank you so much for your feedback! We understand your feedback regarding the amount but we can assure you that the price of the product is adequate for its quality. Nonetheless, we’re so pleased you loved your order. J&S 🍿🎩

Posted 3 years ago

“Delivery was super slow but the goods are high quality, can't complain too much.”

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Posted 3 years ago

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Hi Jono, We’re so sorry that your popcorn didn’t arrive on time. We do our best to dispatch all orders promptly but once your order leaves our warehouse, we have no control over how quickly our couriers and delivery partners get this to you. Please could you contact joe@joeandsephs.com and quote your order number so our customer care team can look into this for you. On the other hand, we appreciate that you loved the quality of the goods. J&S 🍿🎩

Posted 3 years ago

“Delicious popcorn but a shame that the price is so expensive”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that you loved our popcorn. We understand how you felt about the pricing but we can guarantee you that we have provided quality items that are reasonable for their price. Please get in touch with our customer care team, should you need further assistance with this: joe@joeandsephs.com Thanks J&S 🍿🎩

Posted 3 years ago

“Ordered online. Very pleased with the speed of delivery. Items arrived well packaged. I finished the salted caramel popcorn in one sitting as it was very yummy. My hubby and I shared the white chocolate and raspberry popcorn bites to mixed reviews. I really liked them but hubby found them too sweet. We shared the caramel and Belgian chocolate popcorn and think that we both somewhat enjoyed it but were not too sure about chocolate and popcorn together. We are looking forward to trying the strawberries and cream popcorn and will then think about what we would like to try next - maybe one of the savoury ones......”

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Posted 3 years ago

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Hi Alison, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 3 years ago

“Products are delicious but delivery was a bit later than their predicted 7 days. Great customer service when I emailed to enquire about late delivery. Will order from here again.”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Melinda, Thank you for your feedback and we are happy to know that you loved our products. We’re so sorry that your popcorn didn’t arrive on time. We do our best to dispatch all orders promptly but once your order leaves our warehouse, we have no control over how quickly our couriers and delivery partners get this to you. We appreciate your understanding on this matter and we are glad that our team has resolved the issue with you. If you have any questions, you can contact joe@joeandsephs.com. Thanks J&S 🍿🎩

Posted 3 years ago

“Great service, feedback.”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Robert, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 3 years ago

“Popcorn delivered was too sweet for me I prefer slightly sweet or savoury but my husband loved it”

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Posted 3 years ago

“Unfortunately when pop corn was delivered last week it was left by our front door in the sun, so the white chocolate and raspberry popcorn had melted. We left it in packet till chocolate had hardened. So then had a lump of popcorn. It still tasted good but meant we did not really get the proper experience of the pop corn. This was just unfortunate.”

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Posted 3 years ago

“The popcorn is good, but not worth the money. Rather pop my own popcorn and add caramel of chocolate flavour.”

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Posted 3 years ago

“Was very tasty best popcorn I have had in a long time”

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Posted 3 years ago

“Best Popcorn my son said he as eaten ever”

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Posted 3 years ago

“Excellent customer service There was a mix up with my order and I recieved the wrong popcorn, however, I contacted their customer service and the problem was quickly resolved and I recieved the correct order after a few days. Most of the popcorn was delicious though I will say I think the mac and cheese popcorn is an acquired taste. All in all a good experience and I may consider buying from Joe and Sephs again in the future.”

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Posted 3 years ago

“Nice store with quality products, special thanks to the consultant for his help in choosing”

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Posted 3 years ago

“The speed of delivery. Ordered today, product arrived tomorrow”

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Posted 3 years ago

“Very good lovely flavours. Nicely packed. I would recommend to anyone who likes popcorn’.”

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Posted 3 years ago

“The snacks were great - esp the Eton mess. Less Keen on the mince pie which was chewy and stuck to teeth. Only issue was a week before order placement and dispatch which may have been due to the Vodafone offer, but will order again for sure. Very nice, and reccomended.”

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Posted 3 years ago

“We often purchase via Vodafone Rewards & using the latest offer, ordered 2 jubilee bundles. The first box arrived without the chocolate bites & the second box, we are still waiting for!”

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Posted 3 years ago

“Lovely delicious popcorn. I’ve had a few delivery problems but I on contacting customer service replacements have been sent out very speedily and efficiently to continue my enjoyment of this gorgeous popcorn.”

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Posted 3 years ago

“Every bag of popcorn that I have tried has been a burst of delicious flavour. Every bite has had the right crispness and kept me munching until the bag is empty. Great as a treat or a gift.”

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Posted 3 years ago

Joe & Seph's is rated 4.6 based on 6,107 reviews