Joe & Seph's Reviews

Name: Joe & Seph's
Address: 3 Willen Field Road, LONDON, London Borough of Brent
Rating: 4.58

4.6 Rating 6,147 Reviews

89 %

of reviewers recommend Joe & Seph's

4.6

Based on 6,147 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Joe & Seph's 5 star review on 2nd September 2025

161

Anonymous

Anonymous // 01/01/2019

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“The popcorn selection is just great and happy with this but I find the Customer Servoce very poor. I called several times to explain the problem I had with the chocolate fountain and I was reasurred the 'correct team' would be in touch but each I call, I am told they is no record of call or even of my address/email. I receive regular emails from your company so this is unacceptable.”

Helpful Report

Posted 3 days ago

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Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com, quote your order number and attach photos and our customer care team will make this right for you. J&S 🍿🎩

Posted 3 days ago

“Had a gift card, should have got the postage included as I spent over £40 but was charged £4 as I used a gift card. Pop card is good but I wouldn’t use them again.”

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Posted 4 days ago

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Hi Lyn, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will help you clarify the charges. J&S 🍿🎩

Posted 3 days ago

“We love this popcorn, especially anything chocolate😋. Speedy delivery, packaged well, Sell by dates, even on offers is good although it's not a problem as it never lasts long enough😂”

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Posted 5 days ago

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Hi M, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 3 days ago

“Great product I bought for my son birthday it work very well all family enjoyed the experience”

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Posted 1 week ago

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Hi Bushra! Thank you so much for your lovely feedback! We’re delighted to hear that the popcorn was a hit at your son’s birthday and that the whole family enjoyed the experience. We hope it made the celebration even more special! J&S

Posted 1 week ago

“Always fantastic. Gorgeous flavours. Great service. Been enjoying their popcorn for years, as have my family when I (somewhat grudgingly) share it with them 🤭.”

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Posted 1 week ago

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Hello Rachel! Thank you so much for your continued support over the years! We’re delighted to hear you’ve been enjoying our popcorn and its gorgeous flavours for so long. And we love that your family enjoys it too — even if you have to share it somewhat grudgingly! 🤭 We truly appreciate your kind words. J&S

Posted 1 week ago

“Purchased popcorn from here before which included some cheese flavours. I was impressed and decided to buy a lot more with the sale price. The flavours are exactly as they say they are. For example, a famous caramel biscuit flavour is exactly as the biscuit itself. So sugary and sweet, all the flavours I've tried so far have been superb.”

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Posted 1 week ago

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Hello Darren! Thank you so much for your wonderful feedback! We’re delighted to hear you enjoyed the cheese flavours and took advantage of the sale to try even more. It’s fantastic to know the flavours lived up to your expectations — especially the caramel biscuit one! We’re so pleased you’ve been enjoying them all, and we really appreciate your support. Happy snacking! J&S

Posted 1 week ago

“They never disappoint.”

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Posted 1 week ago

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Hi David! Thank you so much! We’re delighted to hear that. Knowing our popcorn never disappoints means the world to us. We really appreciate your support and hope you continue enjoying many more flavours in the future! J&S

Posted 1 week ago

“All of your popcorn are delicious all my family are hooked on them now since I got them some at Christmas and more for Easter there lovely very yummy hopefully get more in the future yum yum”

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Posted 1 week ago

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Hello Mavis! Thank you so much for the lovely feedback! We’re absolutely delighted to hear that your whole family is now hooked on our popcorn. It’s wonderful that you shared it with them at Christmas and again at Easter — that sounds like such a tasty tradition! We’re so glad you’re enjoying it and hope you get to treat yourselves to more very soon. Yum yum indeed! 😊 J&S

Posted 1 week ago

“My family love Joe & Steph's popcorn, I always put some with Christmas gifts, they were delivered to have popcorn instead of Easter eggs”

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Posted 1 week ago

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Hello Nan! Thank you so much! That’s such a lovely tradition. We love the idea of swapping Easter eggs for popcorn, and we’re so happy to hear that Joe & Seph’s has become part of your family celebrations and gift-giving. We hope everyone enjoyed their Easter popcorn treat! J&S

Posted 1 week ago

“Excellent popcorn, all delicious, interesting flavours”

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Posted 2 weeks ago

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Hello there! Thank you so much for leaving a lovely review! We're so happy you liked the flavours! Thanks for your support! J&S

Posted 1 week ago

“Bought for Easter for my son-in-law who loves your products especially the savoury ones. He was very much looking forward to eating both bags!”

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Posted 2 weeks ago

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Hi Helen! Thank you so much for your lovely feedback! We're delighted to hear that your son-in-law enjoyed the Easter treat—especially as a fan of our savoury products. It’s wonderful to know he was looking forward to both bags! We truly appreciate your support. J&S

Posted 1 week ago

“Great service always great products I use the banoffee and cinnamon and apple and toffee sauces for my crepe business and they go down a storm! Thankyou”

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Posted 2 weeks ago

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Hello Jen! Thank you so much for your kind feedback! We're delighted to hear that you enjoy our products and that the banoffee, cinnamon & apple, and toffee sauces are a hit with your crepe business. Wishing you continued success, and thank you for your support! J&S

Posted 1 week ago

“My nephew and his fiance loved it. Mmmmmmm is all they could say.”

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Posted 2 weeks ago

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Hi! Thank you so much for sharing this! We're delighted to hear that your nephew and his fiancée loved it. “Mmmmm” is definitely the best compliment! We truly appreciate your support. J&S

Posted 1 week ago

“Just amazing!! I discovered them on qvc Italy and am happy that I could buy them again! Highly recommended”

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Posted 2 weeks ago

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Hi Gloria, Thank you so much for your kind feedback! We're thrilled to hear you discovered them on QVC Italy and that you're enjoying them again. Your recommendation truly means a lot to us! J&S

Posted 1 week ago

“We only buy the best for Baloo , which is why we buy Joe & Seph's cheese popcorn. Baloo has 6 pieces every night and if we try to give him less he knows !!! The best tasting popcorn you can buy 😋”

Joe & Seph's 5 star review on 8th April 2026

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Posted 2 weeks ago

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Hi there Nancy! Thank you so much for sharing this — and for the lovely photo of Baloo! We're honoured that our cheese popcorn has Baloo's approval. Six pieces every night sounds like a very important routine, and we wouldn’t want to disappoint such a loyal fan! 😊 J&S🐶🍿

Posted 2 weeks ago

“I love this popcorn! I used to be able to buy it in my supermarket but they have stopped stocking it. The web site is easy to use and delivery prompt. You have to try it to sample the delicious taste!”

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Posted 2 weeks ago

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Hello Amanda! Thank you so much for your lovely feedback! We're delighted to hear how much you love the popcorn and that you found the website easy to use with prompt delivery. We're really glad you were still able to get your hands on it, and we truly appreciate you recommending it. Enjoy! J&S 🍿🎩

Posted 2 weeks ago

“Expensive but ok for a treat.. One of the bags was tiny but was supposed to be 4 portions ...hmmm not sure about that”

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Posted 3 weeks ago

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Hi there! Thank you for your feedback! We're glad to hear you still enjoyed it as a treat. Our portion information is based on recommended serving sizes, but we appreciate your thoughts and will certainly pass your comments on to the team. J&S

Posted 2 weeks ago

“What a great selection. Gorgeous popcorn. Mike above any I’ve tasted before.”

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Posted 3 weeks ago

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Hi Kate! Thank you so much for your lovely feedback! We're so glad you enjoyed the selection and that the popcorn stood out to you. Hearing that it's above any you've tasted before truly means a lot to us. We hope you continue to enjoy our flavours! J&S

Posted 2 weeks ago

“Superior popcorn. Didn’t know popcorn could be so good.”

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Posted 3 weeks ago

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Hi Kate, Thank you so much! We're delighted to hear you enjoyed the popcorn. It really means a lot to us that you think it's superior—comments like this make our day. We hope you continue enjoying our flavours! J&S

Posted 2 weeks ago

“I ordered these because I had some buyagift vouchers to get rid of, however after I tried their products I fell in love with them. They are incredibly tasty and special. I will definitely order again.”

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Posted 3 weeks ago

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Hi Diana! Thank you so much for your lovely feedback! We're so glad you decided to give our products a try and even happier to hear that you loved them. It means a lot to us that you enjoyed the flavours and found them special. We truly appreciate your support and look forward to your next order! J&S

Posted 2 weeks ago

Joe & Seph's is rated 4.6 based on 6,147 reviews