Joe & Seph's Reviews

Name: Joe & Seph's
Address: 3 Willen Field Road, LONDON, London Borough of Brent
Rating: 4.57

4.6 Rating 5,834 Reviews

88 %

of reviewers recommend Joe & Seph's

4.6

Based on 5,834 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Joe & Seph's 5 star review on 15th May 2025

160

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When I first started buying your popcorn I couldn't fault it there was never any hard corn or waste at the bottom but the last three deliveries I have had from qvc that hasn't been the case. I gave it three for the taste of them ,my favourites are the cheese ones”

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Posted 9 months ago

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Hi Margaret, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion for the last 3 deliveries you had from QVC. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 9 months ago

“I've tried the odd bag of cheese flavoured popcorn before and liked them so I thought I would try the selection pack but it was a bit disappointing as there were a few flavours that I didn't like,the chilli for example,but they do make a change from sweet ones now and again,but I will stick to the odd bag from now on. Keep up the good work a Joe and Sephardic.”

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Posted 9 months ago

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Hi Linda, We’re really sorry that our Cheddar Cheese & Chilli popcorn was not to your liking! It is definitely one of our more unusual flavours. Did you know that we have over 100 different popcorn flavours? We’re confident that we can help you find a flavour you will love! Please get in touch with our customer care team who can help with this: support@joeandsephspopcorn.freshdesk.com. J&S 🍿🎩

Posted 9 months ago

“After seeing the popcorn on QVC I purchased the cheese selection direct from Joe and Seph's website. Not as tasty as expected. The popcorn didn't excite me so unfortunately I won't be a returning customer.”

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Posted 9 months ago

$Read Joe & Seph\'s Reviews$

Hi, We’re really sorry that our cheese selection was not to your liking! It is definitely one of our more unusual flavours. Did you know that we have over 100 different popcorn flavours? We’re confident that we can help you find a flavour you will love! Please get in touch with our customer care team who can help with this: support@joeandsephspopcorn.freshdesk.com. J&S 🍿🎩

Posted 9 months ago

“It’s been 11 days I haven’t received it yet so can’t write a review”

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Posted 1 year ago

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Hi Jeanne, We’re so sorry that your popcorn didn’t arrive on time. We do our best to dispatch all orders promptly but once your order leaves our warehouse, unfortunately, we don’t have control over how quickly our couriers and delivery partners get this to you. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number so our customer care team can look into this for you. J&S 🍿🎩

Posted 1 year ago

“Not eaten it yet”

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Posted 1 year ago

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Hi Marion, Thank you very much for leaving us a rating! Hopefully, you'll be able to taste the popcorn and will love them. Cheers! J&S 🍿🎩

Posted 1 year ago

“All you can taste is sugar the flavours are ruined by it. Also rhw popcorn comes across a bit soft”

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Posted 1 year ago

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Hi Natalie, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 1 year ago

“Bought Eaton Mess Gourmet Popcorn from Selfridges. Disappointing. Too sweet and the pop corn too soft. Although the taste of strawberries was a nice surprise.”

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Posted 2 years ago

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Hi DB, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? On the other hand, glad that you like the taste of strawberries. J&S 🍿🎩

Posted 2 years ago

“Normally good, last few packets very stale and not good at all. Hard and awful to eat. No sell by date anywhere to found on the products so it may be out of date. Emailed the company to complain.”

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Posted 2 years ago

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Hi J, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? Since you've mentioned you already sent an email, kindly allow some time for the team to check your email. Thank you. J&S 🍿🎩

Posted 2 years ago

“Please note that I haven’t received my recent order. 😥”

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Posted 2 years ago

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Hi John-Paul, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I love your Popcorn, however the pumpkin one flavour was nice, but it felt a bit style to the crunch, as if it had been slightly exposed. However, other packs were the yummy standard I know your product to be.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Marie, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 2 years ago

“I haven’t received my order yet I am still waiting for the delivery I wonder why is it delayed. Please can u investigate. Thanks”

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Posted 2 years ago

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Hi Jalil, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“If I'd received it I could review it but it was despatched a week ago and still hasn't arrived.”

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Posted 2 years ago

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Hi Helen, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Hi, my order has not arrived as on 02/11/22. This maybe due to postal strikes.”

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Posted 2 years ago

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Hi Miss L, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Not received anything yet in the post.”

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Posted 2 years ago

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Hi Gary, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Ordered almost 2 weeks ago and still not received :/”

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Posted 2 years ago

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Hi Shirin, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I've still not received my order so cant review”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Still waiting for it to arrive”

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Posted 2 years ago

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Hi Debbie, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“We haven’t even received our order yet. Maybe wait a bit.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Elizabeth, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I did not receive my delivery so I can’t comment on the product”

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Posted 2 years ago

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Hi Vanessa, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I’ve not received the order, despite it being dispatched a week ago.”

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Posted 2 years ago

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Hi R Morris, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

Joe & Seph's is rated 4.6 based on 5,834 reviews