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Joe & Seph's Reviews

4.6 Rating 5,834 Reviews
88 %
of reviewers recommend Joe & Seph's
4.6
Based on 5,834 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 80%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Joe & Seph\'s Reviews
Anonymous
Anonymous  // 01/01/2019
When I first started buying your popcorn I couldn't fault it there was never any hard corn or waste at the bottom but the last three deliveries I have had from qvc that hasn't been the case. I gave it three for the taste of them ,my favourites are the cheese ones
Helpful Report
Posted 9 months ago
Hi Margaret, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion for the last 3 deliveries you had from QVC. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩
Posted 9 months ago
I've tried the odd bag of cheese flavoured popcorn before and liked them so I thought I would try the selection pack but it was a bit disappointing as there were a few flavours that I didn't like,the chilli for example,but they do make a change from sweet ones now and again,but I will stick to the odd bag from now on. Keep up the good work a Joe and Sephardic.
Helpful Report
Posted 9 months ago
Hi Linda, We’re really sorry that our Cheddar Cheese & Chilli popcorn was not to your liking! It is definitely one of our more unusual flavours. Did you know that we have over 100 different popcorn flavours? We’re confident that we can help you find a flavour you will love! Please get in touch with our customer care team who can help with this: support@joeandsephspopcorn.freshdesk.com. J&S 🍿🎩
Posted 9 months ago
After seeing the popcorn on QVC I purchased the cheese selection direct from Joe and Seph's website. Not as tasty as expected. The popcorn didn't excite me so unfortunately I won't be a returning customer.
Helpful Report
Posted 9 months ago
Hi, We’re really sorry that our cheese selection was not to your liking! It is definitely one of our more unusual flavours. Did you know that we have over 100 different popcorn flavours? We’re confident that we can help you find a flavour you will love! Please get in touch with our customer care team who can help with this: support@joeandsephspopcorn.freshdesk.com. J&S 🍿🎩
Posted 9 months ago
It’s been 11 days I haven’t received it yet so can’t write a review
Helpful Report
Posted 1 year ago
Hi Jeanne, We’re so sorry that your popcorn didn’t arrive on time. We do our best to dispatch all orders promptly but once your order leaves our warehouse, unfortunately, we don’t have control over how quickly our couriers and delivery partners get this to you. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number so our customer care team can look into this for you. J&S 🍿🎩
Posted 1 year ago
Not eaten it yet
Helpful Report
Posted 1 year ago
Hi Marion, Thank you very much for leaving us a rating! Hopefully, you'll be able to taste the popcorn and will love them. Cheers! J&S 🍿🎩
Posted 1 year ago
All you can taste is sugar the flavours are ruined by it. Also rhw popcorn comes across a bit soft
Helpful Report
Posted 1 year ago
Hi Natalie, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩
Posted 1 year ago
Bought Eaton Mess Gourmet Popcorn from Selfridges. Disappointing. Too sweet and the pop corn too soft. Although the taste of strawberries was a nice surprise.
Helpful Report
Posted 2 years ago
Hi DB, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? On the other hand, glad that you like the taste of strawberries. J&S 🍿🎩
Posted 2 years ago
Normally good, last few packets very stale and not good at all. Hard and awful to eat. No sell by date anywhere to found on the products so it may be out of date. Emailed the company to complain.
Helpful Report
Posted 2 years ago
Hi J, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? Since you've mentioned you already sent an email, kindly allow some time for the team to check your email. Thank you. J&S 🍿🎩
Posted 2 years ago
Please note that I haven’t received my recent order. 😥
Helpful Report
Posted 2 years ago
Hi John-Paul, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
I love your Popcorn, however the pumpkin one flavour was nice, but it felt a bit style to the crunch, as if it had been slightly exposed. However, other packs were the yummy standard I know your product to be.
Helpful Report
Posted 2 years ago
Hi Marie, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩
Posted 2 years ago
I haven’t received my order yet I am still waiting for the delivery I wonder why is it delayed. Please can u investigate. Thanks
Helpful Report
Posted 2 years ago
Hi Jalil, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
If I'd received it I could review it but it was despatched a week ago and still hasn't arrived.
Helpful Report
Posted 2 years ago
Hi Helen, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Hi, my order has not arrived as on 02/11/22. This maybe due to postal strikes.
Helpful Report
Posted 2 years ago
Hi Miss L, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Not received anything yet in the post.
Helpful Report
Posted 2 years ago
Hi Gary, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Ordered almost 2 weeks ago and still not received :/
Helpful Report
Posted 2 years ago
Hi Shirin, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
I've still not received my order so cant review
Helpful Report
Posted 2 years ago
Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Still waiting for it to arrive
Helpful Report
Posted 2 years ago
Hi Debbie, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
We haven’t even received our order yet. Maybe wait a bit.
Helpful Report
Posted 2 years ago
Hi Elizabeth, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
I did not receive my delivery so I can’t comment on the product
Helpful Report
Posted 2 years ago
Hi Vanessa, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
I’ve not received the order, despite it being dispatched a week ago.
Helpful Report
Posted 2 years ago
Hi R Morris, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Joe & Seph's is rated 4.6 based on 5,834 reviews