Joe & Seph's Reviews

Name: Joe & Seph's
Address: 3 Willen Field Road, LONDON, London Borough of Brent
Rating: 4.58

4.6 Rating 6,107 Reviews

89 %

of reviewers recommend Joe & Seph's

4.6

Based on 6,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Joe & Seph's 5 star review on 2nd September 2025

161

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Package hasn't arrived yet..”

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Posted 3 years ago

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Hi William, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Nice popcorn. Also ordered the chocolate bites but they came melted into a solid block due to the heat so can’t really give an opinion on these.”

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Posted 3 years ago

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Hi N Donnelly, We’re so sorry that our popcorn didn’t arrive in perfect condition. Due to the heatwave here in the UK, we had to temporarily pause dispatching orders to avoid our products melting. Even though we took these extreme steps, our products can still be affected by heat during transit, which is unfortunately outside of our control. Please get in touch with our customer care team for more help on this matter: joe@joeandsephs.com. J&S 🍿🎩

Posted 3 years ago

“Arrived totally melted because of the heat 🥲gutted!”

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Posted 3 years ago

“One bag had a tiny air hole in so the popcorn was stale 😞 Not great”

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Posted 3 years ago

“Got my delievery all melted due to heat”

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Posted 3 years ago

“Nice but too light/expensive”

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Posted 3 years ago

“I loved the chocolate popcorn bites, absolutely delicious however really disliked the mince pie popcorn. So overall 3 stars.”

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Posted 3 years ago

“Popcorn are absolutely amazing and tasty, however, I am happy that my postman knows me, as instead of the address, there was my email address!!! Luckily this was a small order..”

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Posted 3 years ago

“Popcorn was excellent in taste great variety. but unfortunately the box it arrived in there was a massive hole in it and the popcorn bags were all stuck together causing damage as they were separated”

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Posted 3 years ago

“Great popcorn as usual, but not the flavours that were advertised in the Ultimate night-in bundle, which is a bit disappointing.”

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Posted 3 years ago

“Unfortunately my order never arrived (my guess would be Royal Mail’s fault) so I can’t give a fair review, but I have tried a few items before and all have been equally as yummy so I’m sure these would have been too.”

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Posted 3 years ago

“address incomplete on two separate orders to members of my household, so required intervention and ingenuity from the Post Office to deliver.”

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Posted 3 years ago

“Great company but yet to receive my order”

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Posted 3 years ago

“You’re too early with this email, I haven’t received my order yet.”

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Posted 3 years ago

“Still not received my order- wanted it for Easter!”

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Posted 3 years ago

“Ummm it haven’t arrived yet”

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Posted 3 years ago

“I haven’t received my order yet”

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Posted 3 years ago

“Am still waiting for the delivery, might be eastrrn weekend that the package is delayed”

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Posted 3 years ago

“Still waiting on it ??? So cant really grade it sorry .. was hoping it qould have been here for Easter”

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Posted 3 years ago

“Still not received my order”

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Posted 3 years ago

Joe & Seph's is rated 4.6 based on 6,107 reviews