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Joe & Seph's Reviews

4.6 Rating 5,839 Reviews
88 %
of reviewers recommend Joe & Seph's
4.6
Based on 5,839 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 80%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Joe & Seph\'s Reviews
Anonymous
Anonymous  // 01/01/2019
Never got my delivery
Helpful Report
Posted 2 years ago
Hi James, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Not yet received my order from you. Will change review once received. Review left as 3rd email asking for a review
Helpful Report
Posted 2 years ago
Hi Martyn, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
customs supplements not specified when ordering, package received within the specified time limits and non-crispy popcorn only the syrup poured over it tastes good for the price I find better elsewhere!
Helpful Report
Posted 2 years ago
Hi Davidts, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? Thank you. J&S 🍿🎩
Posted 2 years ago
Still not received goods, confirmation date was 25 October
Helpful Report
Posted 2 years ago
Hi Teresa, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
I have not received my order Order (Ref. #860047).... I was sent a message and still no order My email address is fionaflavien12@gmail.com I am very dissappointed
Helpful Report
Posted 2 years ago
Hi Fiona, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Unfortunately my goods didn't arrive
Helpful Report
Posted 2 years ago
Hi Sarah, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
The pumpkin spice was meant 2 b heavier than the other 2 but it was only 3 quarters full so not impressed at all.
Helpful Report
Posted 2 years ago
Hi Gary, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com, quote your order number and attach photos and our customer care team will make this right for you. J&S 🍿🎩
Posted 2 years ago
Unfortunately my order has not arrived 😢
Helpful Report
Posted 2 years ago
Hi Julia, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Unfortunately we haven’t received them
Helpful Report
Posted 2 years ago
Hi Oguz, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
It’s been over a week and I haven’t received my order yet
Helpful Report
Posted 2 years ago
Hi Hazel, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Still haven’t received my order 😢😢
Helpful Report
Posted 2 years ago
Hi Alice, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Items ordered never arrived
Helpful Report
Posted 2 years ago
Hi David, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
I never recieved the order
Helpful Report
Posted 2 years ago
Hi Justin, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Am still waiting for the product to be delivered.
Helpful Report
Posted 2 years ago
Hi Sian, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
I haven't received my order yet!
Helpful Report
Posted 2 years ago
Hi Matthew, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Ordered 9 days ago, not received it yet!
Helpful Report
Posted 2 years ago
Hi Jayne, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Why a review before you delivered the items? Still not received them
Helpful Report
Posted 2 years ago
Hi James, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Hi there unfortunately I've still not received my popcorn yet its should of been here 2 days ago, how do I get in touch please?
Helpful Report
Posted 2 years ago
Hi Michelle, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Haven't received my order
Helpful Report
Posted 2 years ago
Hi Leigh, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Not really that happy this time wanted them for a Halloween party but still not arrived very disappointed 😞
Helpful Report
Posted 2 years ago
Hi Sharon, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Joe & Seph's is rated 4.6 based on 5,839 reviews