Joe & Seph's Reviews

Name: Joe & Seph's
Address: 3 Willen Field Road, LONDON, London Borough of Brent
Rating: 4.57

4.6 Rating 5,839 Reviews

88 %

of reviewers recommend Joe & Seph's

4.6

Based on 5,839 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

$Read Joe & Seph\'s Reviews$

Joe & Seph's 5 star review on 15th May 2025

160

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have not received my order”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Adeline, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I didn’t receive this order. Waited for it all day and still waited. Please when will I get it?”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Valentina, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Haven’t received the parcel”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi May, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Still not received my order”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Kate, We’re so sorry to hear this. Please could you contact joe@joeandsephs.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Well it never came”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Ivan, We’re so sorry to hear this. Please could you contact joe@joeandsephs.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I still have not received my order”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi E, We’re so sorry to hear this. Please could you contact joe@joeandsephs.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I have not yet received my parcel and I have paid for it as well”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Youcef, We’re so sorry to hear this. Please could you contact joe@joeandsephs.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I still haven't received my order so can't review yet”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Vicky, Thanks for taking the time in leaving a review, hopefully, you have received your order just in time. J&S 🍿🎩

Posted 2 years ago

“My delivery never showed up”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Alister, We’re so sorry to hear this and sorry for the late response. Please could you contact joe@joeandsephs.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“It didn’t arrive so can’t review”

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Posted 2 years ago

“Not happy at all! My first order was missing an item so emailed them and no one ever got back to me. Definitely WILL NOT be ordering again!!! Very disappointed. I’ve attached photos of what I should have received which was THREE POUCHES and I received TWO. Honestly used to love Joe & Sephs but they can’t even respond to emails asking about items missing from an order.”

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Posted 2 years ago

“still waiting to receive my product, so how do i contact you to chase my order !!!!!”

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Posted 2 years ago

“Ordered through Vodafone rewards, did not receive the order emailed to let them know and they just said to check as it is showing to be there there please check neighbours and other. Which I had already done, No resolution to the problem or care in the least that I had not received it.”

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Posted 3 years ago

“I was really looking forward trying my Joe & Seph's popcorn. Got the email to say they're on the way but never received them, very disappointed. I work for Royal Mail and was able to check very day but they never reached the delivery office.”

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Posted 3 years ago

“I would review but I never received my order.”

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Posted 3 years ago

“too overpriced can buy 2 hotdogs and a drink with that amount.”

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Posted 3 years ago

“Poor customer service rude Irish lady speaking over me again and again never give me the answers I wanted . If you want delivery order on time order a week in advance. Poor show. Customer care needs looking at big time.”

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Posted 3 years ago

“I ordered, I paid but even now I did not receive the order and two weeks have passed”

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Posted 3 years ago

“I ordered my popcorn ages ago. Despite 3 messages being sent I have heard nothing. 😡”

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Posted 3 years ago

“I havent received my order!!!”

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Posted 3 years ago

Joe & Seph's is rated 4.6 based on 5,839 reviews