Joe & Seph's Reviews

Name: Joe & Seph's
Address: 3 Willen Field Road, LONDON, London Borough of Brent
Rating: 4.58

4.6 Rating 6,119 Reviews

89 %

of reviewers recommend Joe & Seph's

4.6

Based on 6,119 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

$Read Joe & Seph\'s Reviews$

Joe & Seph's 5 star review on 2nd September 2025

161

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven't received my order yet!”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Matthew, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Ordered 9 days ago, not received it yet!”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Jayne, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Why a review before you delivered the items? Still not received them”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi James, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Hi there unfortunately I've still not received my popcorn yet its should of been here 2 days ago, how do I get in touch please?”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Michelle, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Haven't received my order”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Leigh, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Not really that happy this time wanted them for a Halloween party but still not arrived very disappointed 😞”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Sharon, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Have not received my order”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Adeline, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“I didn’t receive this order. Waited for it all day and still waited. Please when will I get it?”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Valentina, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Haven’t received the parcel”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi May, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Still not received my order”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Kate, We’re so sorry to hear this. Please could you contact joe@joeandsephs.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Well it never came”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Ivan, We’re so sorry to hear this. Please could you contact joe@joeandsephs.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“I still have not received my order”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi E, We’re so sorry to hear this. Please could you contact joe@joeandsephs.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“I have not yet received my parcel and I have paid for it as well”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Youcef, We’re so sorry to hear this. Please could you contact joe@joeandsephs.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“I still haven't received my order so can't review yet”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Vicky, Thanks for taking the time in leaving a review, hopefully, you have received your order just in time. J&S 🍿🎩

Posted 3 years ago

“My delivery never showed up”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Alister, We’re so sorry to hear this and sorry for the late response. Please could you contact joe@joeandsephs.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“It didn’t arrive so can’t review”

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Posted 3 years ago

“Not happy at all! My first order was missing an item so emailed them and no one ever got back to me. Definitely WILL NOT be ordering again!!! Very disappointed. I’ve attached photos of what I should have received which was THREE POUCHES and I received TWO. Honestly used to love Joe & Sephs but they can’t even respond to emails asking about items missing from an order.”

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Posted 3 years ago

“still waiting to receive my product, so how do i contact you to chase my order !!!!!”

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Posted 3 years ago

“Ordered through Vodafone rewards, did not receive the order emailed to let them know and they just said to check as it is showing to be there there please check neighbours and other. Which I had already done, No resolution to the problem or care in the least that I had not received it.”

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Posted 3 years ago

“I was really looking forward trying my Joe & Seph's popcorn. Got the email to say they're on the way but never received them, very disappointed. I work for Royal Mail and was able to check very day but they never reached the delivery office.”

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Posted 3 years ago

Joe & Seph's is rated 4.6 based on 6,119 reviews