Joe & Seph's Reviews

Name: Joe & Seph's
Address: 3 Willen Field Road, LONDON, London Borough of Brent
Rating: 4.57

4.6 Rating 5,925 Reviews

89 %

of reviewers recommend Joe & Seph's

4.6

Based on 5,925 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

$Read Joe & Seph\'s Reviews$

Joe & Seph's 5 star review on 2nd September 2025

161

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I Love Joe and Sephs but this email has come as a bit of a confusion to me because I have not received my order. I am now concerned that I won't receive it due to being asked for feedback. I really hope I do because It really is great quality popcorn! The best I have ever tasted.”

Helpful Report

Posted 4 years ago

“Delivery is poor and value for money is shocking. I ordered a movie night box and got 2 mini bag. Very disappointing!”

Helpful Report

Posted 4 years ago

“Still not received. Both times I've ordered the delivery has been so slow . 2 Nd order still here . Food is great delivery needs upgrading”

Helpful Report

Posted 4 years ago

“I'm still waiting for delivery. 🤯”

Helpful Report

Posted 4 years ago

“I did not receive my order despite being charged. Very disappointing.”

Helpful Report

Posted 4 years ago

“I only received 1 bag and not 2 !”

Helpful Report

Posted 4 years ago

“Order still not received”

Helpful Report

Posted 4 years ago

“Still waiting for the items to be delivered even tho its been a week since ordering.”

Helpful Report

Posted 4 years ago

“Still waiting for the items to be delivered, ordered a week ago and they not turned up yet.....”

Helpful Report

Posted 4 years ago

“Packets were tiny, the price of postage alone is all I would pay for a bag of this size”

Helpful Report

Posted 4 years ago

“I had bought the taster bundle in view of having a subscription. I have recently cancelled a food subscription i has so I was looking forward to this one. The sweet popcorn variety was great. The mozzarella, olive and tomato one was flat and soft. Not poppy! I thought something must have genuinely gone wrong in the postage. I emailed to ask what may have happened and if I could get a replacement. Nope! No reply, nothing! And there doesn't seem to be a customer service number?? Real shame. Gutted as I really wanted a subscription!!!”

Helpful Report

Posted 4 years ago

“The order took two weeks to "get dispatched", and even then I never received it.”

Helpful Report

Posted 4 years ago

“Never received”

Helpful Report

Posted 4 years ago

“Low score, because no delivery jet Sure courier will deliver soon But why this route to me; Ireland, UK, France, Netherlands, home”

Helpful Report

Posted 4 years ago

“Still not received them despite having paid”

Helpful Report

Posted 4 years ago

“placed order 19th March 2021 and you get round to sending it “Royal Mail Second Class” 10 days later????”

Helpful Report

Posted 4 years ago

“3 wks later and still no delivery. Loads of emails but not a single popcorn delivered”

Helpful Report

Posted 4 years ago

“Never arrived”

Helpful Report

Posted 4 years ago

“Missed items in the order”

Helpful Report

Posted 4 years ago

“They haven’t arrived”

Helpful Report

Posted 4 years ago

Joe & Seph's is rated 4.6 based on 5,925 reviews