Joe & Seph's Reviews

Name: Joe & Seph's
Address: 3 Willen Field Road, LONDON, London Borough of Brent
Rating: 4.58

4.6 Rating 6,123 Reviews

89 %

of reviewers recommend Joe & Seph's

4.6

Based on 6,123 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

$Read Joe & Seph\'s Reviews$

Joe & Seph's 5 star review on 24th March 2026

162

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never arrived”

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Posted 4 years ago

“Like chewing flavourless wood chip!! None of them had a pleasant flavor or texture.”

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Posted 4 years ago

“The quality of the bars wasn’t good. Maybe it’s personal taste but I was expecting the texture and taste like the popcorn. Very disappointed”

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Posted 4 years ago

“I was really excited to try these after getting them through Vodafone. So disappointed. The popcorn tasted old, like it’s been left out for days and then made into a bar. Even the kids hated them and as soon as they took a bite, they spit it out. Wouldn’t buy again, ever.”

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Posted 4 years ago

$Read Joe & Seph\'s Reviews$

Hi Alexandra, We apologize for responding to this late. We’re so sorry to hear that the popcorn tasted old. We are taking this matter important and whenever there is feedback that needs to be attended carefully, we advise customers to get in touch with our customer care team for more help on this matter: joe@joeandsephs.com. J&S

Posted 3 years ago

“Not happy. I should have worked it out why this special was on! I have received old stock, I wanted to gift these items but they won’t keep for my daughters birthday. They will need to be consumed before then !”

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Posted 4 years ago

$Read Joe & Seph\'s Reviews$

Hi Asma, We apologize for responding to this late. We’re so sorry to hear that you felt that you received an old stock of popcorn. We are taking this matter important and whenever there is feedback that needs to be attended carefully, we advise customers to get in touch with our customer care team for more help on this matter: joe@joeandsephs.com. J&S

Posted 3 years ago

“I am so disappointed and angry about the three glass jar popcorn which still hasn't arrived at my address yet. I made an order on 18th Dec (order confirmation: ref. 727063). I was planning to give this popcorn to my lovely friends and family as a Christmas gift. Unfortunately, Christmas ended and I still haven't received it. I will never buy anything from this company anymore.”

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Posted 4 years ago

“Small bags of overpriced average popcorn with weird tasting chocolate. Don’t be fooled by the hype.”

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Posted 4 years ago

“Ordered over 3.5 weeks ago and still not received our order!”

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Posted 4 years ago

“Delicious. But the price vs how much in each packet was very overpriced. Couple mouthfuls each box.”

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Posted 4 years ago

“I have contacted the customer services twice before writing this review, but I haven't received any response. I purchased the advent calendar as a gift and was disappointed to hear that on opening door#1 there was a perfectly sealed packet with no popcorn! I also read a review on another website that distributes this product and their experience was the same. I know mistakes happen but a response would have been appreciated with some form of rectification, sadly not. Will not recommend this company”

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Posted 4 years ago

“I've placed order on 22nd November and never received my delivery. Disappointed with this.”

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Posted 4 years ago

“I haven’t received my order?!”

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Posted 4 years ago

“Not delivered as notified….still waiting 8 days since order, 4 days since next day delivery notification. Disappointed as was for a birthday gift that’s now passed. Cannot comment on product as don’t have it! Odd to have been sent this link to make a review!”

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Posted 4 years ago

“Can’t believe the amount of popcorn sent for the price I was expecting bigger bags”

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Posted 4 years ago

“Not received my order, instead got an advent calender!!”

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Posted 4 years ago

“The only reason we purchased was out of curiosity to see what the ‘hype’ was all about with Gourmet popcorn…it’s just popcorn which has been coated in some extra stuff; hardly worth the price tag associated with it; just as well it was a freebie! To top this off, the logistics of this company are lame; it took 10 days to deliver the item…10 days!!! They need to work on the dispatch and processing of orders and review their pricepoint.”

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Posted 4 years ago

“I have not received my items ordered”

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Posted 4 years ago

“Overpriced considering pp cost. Quality of chocolate poor too.”

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Posted 4 years ago

“I am a returning customer after all the excellent experiences I have previously had with the product and the company. Unfortunately my experience is poor this time. When I opened the package the glass jar was already broken. I had contacted the company on the same day I received the package. No response as of today.”

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Posted 4 years ago

“Atrocious customer service, completely not interested, don’t even respond to emails!!”

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Posted 4 years ago

Joe & Seph's is rated 4.6 based on 6,123 reviews