Joe & Seph's Reviews

Name: Joe & Seph's
Address: 3 Willen Field Road, LONDON, London Borough of Brent
Rating: 4.57

4.6 Rating 5,925 Reviews

89 %

of reviewers recommend Joe & Seph's

4.6

Based on 5,925 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Joe & Seph's 5 star review on 2nd September 2025

161

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order took 12 days to arrive after previously emailing Joe & Sephs asking whats gone wrong, i recieved an automated reply stating they never predicted that the promotion would be as busy as it was, but i recieved an automated response, LOL! Should have planned better prior to the promotion! I recieved an email the day it was delivered stating that we're sorry for the delay, but, you'll be happy to know its been delivered. I WASN'T, the excitement was gone and i no longer cared and frankly the popcorn was sickly sweet. Enough said.”

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Posted 4 years ago

“It took 12 days to arrive and all you have to say is the promotion was busier than predicted. It should have been planned for regardless of outcome. The popcorn was ok, a little on the sweet side for my liking bit hey hoe,each to their own. Im not rating on the quality of the popcorn but rather the service or lack thereof.”

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Posted 4 years ago

“Very poor service from joe & stephs still waiting for my order many weeks ago plus no update”

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Posted 4 years ago

“St Joill hasn't arrived”

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Posted 4 years ago

“Haven’t received it yet”

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Posted 4 years ago

“I haven't received them yet??”

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Posted 4 years ago

“Didnt even receive it !!”

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Posted 4 years ago

“Still waiting for this to be delivered”

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Posted 4 years ago

“2 items I ordered were missing from my delivery. All packaging was intact but items not there. I was really looking forward to trying the mint popcorn too.”

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Posted 4 years ago

“Only do the small size bags at the moment not good value for six of the larger size you pay £5 more larger size the whole family can share”

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Posted 4 years ago

“Over two weeks and still haven't received my small order of Popcorn. Contacted Joe & Seph's only to be told sorry, its dispatched, please be patient. Rubbish Customer Service on top of rubbish fulfillment of an order. Checked dates and it was a week after placing order before I received a dispatched email (which we all know doesn't mean its left the seller). Now a week later it still hasn't arrived. Let's hope its worth waiting for although at this rate it'll be past its use by date. Scary that in the 'How many days did the delivery take' question below there's an option for over a month”

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Posted 4 years ago

“If I’d actually received my popcorn I could review it”

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Posted 4 years ago

“Haven't received the order at all!!”

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Posted 4 years ago

“Order was delivered 2 weeks after ordered and was missing items, no refund has been given nor an explanation as to why the order was not fulfilled.”

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Posted 4 years ago

“Well i haven't even recieved them yet, nor do I know when to expect my delivery. Really disappointed with how long its taken.”

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Posted 4 years ago

“Can't review as haven't received the order yet”

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Posted 4 years ago

“It is now 24th Feb and I still havent received my order from you to give a review!!”

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Posted 4 years ago

“I have not yet received it although I did get an email saying it was dispatched. Not sure if this is Royal mail or the companies issue.”

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Posted 4 years ago

“Sadly can't review as still not recieved my order”

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Posted 4 years ago

“Never received it”

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Posted 4 years ago

Joe & Seph's is rated 4.6 based on 5,925 reviews